BRYAN K. FLYNN
*** ********* ***** • Chesterfield, Missouri 63005 Wireless: 816-***-**** • Email: **********@***.***
HEALTHCARE MARKETING
14+ years experience in marketing healthcare programs, establishing and maintaining
professional relationships with key referral sources to generate consistent admissions and
maintain acceptable census level. Conduct personalized visits to all primary referral sources,
focusing on physicians, hospitals, long-term and assisted care administrators, nurse case
managers, social workers, and discharge planners. Disseminate program information, promoting
services and performing community outreach activities. Present educational programs.
Administrative: Contribute to and support management. Generate reports to
document and track referrals. Manage corporate regional marketing and
communications functions, public relations, media relations, advertising, sales
collateral and tradeshow marketing. Establish and implement weekly,
monthly and quarterly marketing plans. Complete competitor profiles and
marketing strategies. Address quality assurance and performance
improvement. Maintain compliance with state and federal regulations. Ensure
marketing materials present only truthful and fully informative information.
EMPLOYMENT HISTORY
REGIONAL MARKETING & ADMISSIONS DIRECTOR 7/2013 – 4/2014
Midwest Administrative Services/Rosewood Care Centers, St. Louis, MO
Responsible for overall Marketing & Admissions operations in the Southern Region
Campuses by overseeing a team of marketing and admissions coordinators, developing
marketing plans and implementing strategies related to business development, provide
strategic and creative input into the marketing objectives including monthly activities to drive
census growth.
COMMUNITY LIAISON 4/2011 – 7/2013
Continua Hospice, Kansas City, MO
Market hospice services to physicians, hospitals, long-term, and assisted care facilities to
generate referrals. Perform on-site patient evaluations in hospitals and homes. Promote
specialized Memory Care/Reflections programs to physicians, social workers, discharge
planners, and other healthcare professionals.
Increased Medicare/managed care insurance census by generating admissions and
acquiring new referral sources in a highly competitive market.
2012 Continua Hospice “Employee of the Year”
BRYAN K. FLYNN
Résumé • Page 2
MARKETING DIRECTOR - ADMISSIONS DIRECTOR 2007 - 2011
Carondelet Manor, Kansas City, MO (1/2009 to 3/2011)
Timberlake Care Center, Kansas City, MO (1/2008 to 1/2009)
Golden Living Center, Independence, MO (2/2007 to 1/2008)
Marketed post-acute rehabilitation, Alzheimer, and long-term care services and
program/modality to physicians, social workers, discharge planners, assisted living
communities, and other healthcare organizations. Performed on-site evaluations. Executed
admission process to include insurance/Medicare verification and approval, facility tours, and
state/ government agency documentation.
Achieved 50% increase in Medicare/managed care consensus.
COMMUNITY EDUCATOR 2005 - 2007
Southview Homecare, Kansas City, KS (2005-2007)
Trinity Nursing and Rehabilitation Center, Merriam, KS (2005)
Presented educational programs for Medicare Certified Home Health Agency and Adult Day
Care services to physicians, referral coordinators, nurses, social workers, and discharge
planners. Participated in community awareness events and volunteer work.
EMPLOYMENT HISTORY
(Continued)
REHABILITATION LIAISON - MARKETER 2001 - 2005
Mid-America Rehabilitation Hospital, Overland Park, KS
DIRECTOR OF REFERRAL SERVICES 1989 - 2001
Meadowbrook Rehabilitation Hospital, Gardner, KS
EDUCATIONAL BACKGROUND
Central Missouri State University Warrensburg, MO
UNDERGRADUATE STUDIES IN NURSING
Continued Professional Development:
Johnson County Community College
Anatomy; Physiology
Community College of Air Force
Emergency Medical Technician; Critical Care Technician; Aeromedical Evacuation Technician;
BCLS/ACLS Instructor
CIVIC/COMMUNITY INVOLVEMENT
Alzheimer's Association of the Greater Kansas City
American Stroke Foundation
PERSONAL DATA
Military [10 years]: United States Air Force Reserves.
Critical Care Technician - Emergency Medical Technician - Air Medical Evacuation Technician
Desert Storm Veteran
BRYAN K. FLYNN
819 Westmeade Drive • Chesterfield, Missouri 63005
Wireless: 816-***-**** • Email: **********@***.***
REFERENCES
Linda Biondo 618-***-****
Corporate Director of Marketing
Midwest Administrative Services
11701 Borland Drive
St. Louis, Missouri 63146
Megan Kelly 816-***-****
Director of Nursing Services
Kingswood Manor
10000 Wornall Road
Kansas City, MO 64114
Vicki Anderson-Campbell 816-***-****
Community Outreach Liaison
Lakeview Village
9100 Park
Shawnee Mission, KS 66215
Cynthia Thomas 816-***-****
Marketing Specialist
John Knox Village Home Health
1001 E. 101 Terrace, Suite 180
st
Kansas City, MO 64131