Customer Service Technician

Filmon M. Tewolde

**********@*****.***

**** ********** *** #**-*

Santa Rosa, CA 95403

Home # 707-***-****

Objective:

Detail oriented professional seeking a position in a laboratory setting

where I can put my science experience, leadership and customer service

skills to work.

Education:

UC Davis Davis, CA 2013

Pharmaceutical Chemistry (B.S.)

Santa Rosa Junior College Santa Rosa, CA

2010

Transfer program-major Chemistry

Skills & Qualifications:

Machines used in school Knowledge gained from school

- N.M.R. -Anatomy and Physiology

-EKG -Titration

-M.S. -Medical Terminology

-I.R. -Bio-Chemistry

-2D-N.M.R. -Microbiology

-M.S. Word -Analytical Chemistry

Skills

-Excel -Organic/Inorganic

Chemistry Reactions

-PC

-Good laboratory writing format

-Microsoft Windows

Relevant Experience:

Redwood Toxicology Laboratory

Chemistry lab Technician Santa Rosa, CA

June. 2013-June 2014

As a lab technician I ran drug- testing experiments for RTL from urine

specimens. I followed the lab manual's instructions to the T. I made

calculations when necessary to figure out dilutions, pH etc. I also filled

out laboratory documents to keep everything I have done on record. I helped

my fellow co-workers when they needed assistance. I also cleaned and

supplied the lab with materials needed.

Microbiology Lab

Microbiology Lab Assistant. Davis, CA

Jan. 2013-Apr. 2013

I helped students with their microscopes to help them see the specimens

from the slides that they had prepared. I helped them in the streaking of

bacteria from one plate to another. At the end of each lab day I cleaned

and organized the lab.

Rite Aid Retail Pharmacy

Pharmacy Intern Sacramento, CA

Sep.2012-Dec.2012

When I was interning for Rite Aid, I placed pills on to shelves and cleaned

the pharmacy.

I placed documents into folders and I also used their pharmacy computer

software to place pills into a giant machine that dispenses pills.

Other Experience:

Math tutor/Computer lab aid

Santa Rosa Junior College Santa Rosa, CA Jun. 2009-

Aug.2009

As a math tutor I helped students with there math homework if they had any

problems. I also helped them with there computers if they had any technical

difficult.

Courtesy Clerk / Deli. Worker

Coddingtown Santa Rosa, CA Mar. 2004-Apr.2007

As a courtesy clerk I placed groceries into bags. I cleaned and collected

shopping karts and placed them in the kart area. After 2 years I was

promoted to deli worker, where I prepared food and cleaned the deli.

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