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Customer Service Administrative Assistant

Location:
United States
Posted:
July 07, 2014

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Resume:

Cynthia Annette Gause

**** ***** ********** ******, *******, NC 27601

Telephone Number: 919-***-****

Email: acevtz@r.postjobfree.com

Profile Summary

Obtain an Administrative Support/Help Desk position where I can utilize

my organizational/ communication skills efficiently to help patients and

the facility to operate effectively.

o Effectual communicator with concise verbal skills; understands

deadline crucially.

o Proficient in Access, Excel, PowerPoint, and Word, as well as

Publisher.

o Benefits from receptive listening ability in coming up to speed

quickly; excels under pressure.

o Familiar with all current office technologies and hardware and

software applications.

Strengths

Word Processing Excel/Access/PowerPoint Database Management

Team Cooperation/ Customer Service-Help Desk Support Pivot Tables

Recent Experience

Disability Determination Services

Raleigh, NC

Administrative Assistant Aug

2013 - Oct 20013

. Provide support to four Examiners and Doctor

. Database Management

. Faxing client release forms to medical providers

. Bulk-mailings and distributing mail

. Customer Service

. Scanning documents for electronic database

Freelance/Self-Employment

RALEIGH, NC

Administrative Support

MARCH 2005 - PRESENT

. Preparing business cards, advertisement flyers and brochures,

proposals data entry and management, grants, and research papers

. Accounting duties for small business and auditioning duties, as well

as providing training in Microsoft Office

. Prepared bulk-mailings and setting up workshops for various

organizations

. Receptionist duties and faxing and scanning documents for database

TEMPORARY SOLUTIONS

RALEIGH, NC

Secretary IV

JUN/1989 -

AUG/2004

. Prepared various documents using Microsoft Word and data entry using

Access

. Responsible for checking emails for remote supervisors and edit

correspondence that was sent to me and then forward to appropriate

individuals

. Responsibilities included timesheets, payroll, sick and vacation

leave; prepare checks for vendors and provided customer services.

Education

Cape Fear Community College, Wilmington, NC Secretarial Engineering

Technology-AAS Degree May 1988

Wake Technical Community College, Raleigh, NC Early Childhood

Education Administrator-Certificate Dec 2013

Wake Technical Community College, Raleigh, NC Computer Information

Technology -AAS Degree

(Completed 63 hours out of an required 74 hours of an Associate Applied

Science Program) Estimated Graduation

December 2014

References Available Upon Request



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