Customer Service Data Entry

Lillie Whetstone

*** ***** ****** ** ******, MI 517-***-**** ***********@*****.***

Objective

Seeking a position with a company my professional management skills can assist in making a

positive impact on the quality of that organization.

Skills Summary

1. MS Word 6. Charting/Filing 11. Analytical skills

2. MS PowerPoint 7. Data Entry 12. Accounting/Bookkeeping

3. MS Excel 8. Scheduling 13. Front Office Operations

4. MS Access 9. Multi line phone 14. Professional Presentations

5. MS Outlook 10. Internet Research 15. Record Keeping

Employment History

Narconon Freedom Center December 2011 to

Present

Receptionist

Duties: Data entry, filing, sorting and handing incoming and outgoing mail, faxing, answering

incoming calls on multi-line telephones, student discharge upon completion of the program,

answering visitors inquiries concerning the company and its services, directed visitors to their

destinations, provided a variety of other task as needed.

Enbridge Energy (Manpower) September 2010 to

March 2014

Call Center Rep

Duties: Customer service, answer calls and direct callers to the correct personnel, data log of

calls, data entry, and compiled daily report, compiled and recorded receipts of supplies. Also

performed departmental purchasing

Battelle Memorial Institute June 2009 to December

2009

Sr. Customer Support Specialist

Provided direct customer service to nationwide businesses, assisted businesses with for

government grant applications, provided information on contracts to support their organization,

input clients information in (CCR) Central Contractor Registry.

Education

Albion Senior High August 2000 to May 2003

Albion, MI 49224

Lillie Whetstone

Diploma

Olivet College August 2003 to August 2008

Olivet, MI 49076

BA Business Administration /Minor in Management

Community Volunteer

4 H Volunteer, Voter Registration Caller Volunteer, Worked with youth at my church

References Available Upon Request

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

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