Brian J. Burth
Vadnais Heights, MN ***** T: 651-***-**** E: ******@***.***
Professional Experience:
Director of Client Services June 2011 – Present
G2Planet, Inc., Minneapolis, MN
Manage the implementation of G2Planet’s contracts from start to finish
Manage the daily schedule and prioritization of engineering, design and quality control personnel
Build project schedules on a project by project basis and communicate schedules with clients
Manage ongoing client implementation meetings around specific project deliverables
Participate in company initiative meetings: New product development, standard product definition, and continuous
company status updates
Interview new candidates to fill engineer, quality control and project management positions
Lead onsite implementations and participate in post implementation client debriefs
Shop Assistant May 2010 – June2011
Jerry Roberts Machine, St. Paul, MN
Project Manager Intern May 2004 - August 2007
Create purchase orders for outside vendors
Resolve company software and technology issues
Managed software implementation for company operating software, upgraded from DOS to Windows
Instituted company parameters and work centers during system conversion that increased company efficiency
Reconciled company software issues and employee issues during conversion time frame decreasing the overall time period
of the software upgrade
Trained CEO, Financial Staff, and remaining employees on new software and op erations pertaining to software saving the
company expenses on individual training sessions with software vendor
Assisted with job estimating bids and submitting bids to customers and vendors
Continuously tracked active jobs to ensure timely completion a nd delivery
Inspected in-process and completed jobs to ensure accuracy according to the functional specifications
Inspected shop tools and company products to ensure ISO -9000 certification standards
Assisted Office Manager / HR Manager with various bookkeeping duties
Quality Control Specialist June 2008 – April 2010
LSS Data Systems, Eden Prairie, MN
Worked alongside health professionals to gather product data and usability suggestions to be implemented into the
software for improved performance
Compiled monthly testing results of implemented changes to present to management teams
Researched software requirements and established processes for creating valid test cases that decreased the amount of
rejected functionality by the end users
Reviewed functional specifications of design enhancements to ensure accuracy that resulted in minimizing the overall time
in the health care process
Production tested final software to ensure it met company and customer standards as defined in the mission statement
Directed testing sessions with outside providers, secondary departments and vendors which resulted in an increase of
potential defects caught before entering coding
Executed unit testing within multiple platforms and releases
Created and simulated a production testing environment to emulate a real life patient and clinic
Credit Management Services, St. Paul, MN Account Representative September 2007 - June 2008
Tracked, documented and managed individual account payments and contracts that ensured accuracy and minimized the
probability of returned items.
Facilitated third party collection in compliance with the Fair Debt Collection Practices Act
Managed client accounts in excess of $75,000 per month
Participated in supervisor phone calls with clients for problem resolution decreasing the amount of complaints from clients
filed towards the
Brian J. Burth
Vadnais Heights, MN 55127 T: 651-***-**** E: ******@***.***
Education:
Concordia University - St. Paul
Masters of Business Administration
Organizational Leadership University of Wisconsin - Stout
Graduated April 2010 Bachelor of Science: Business Administration
Graduated May 2007
Emphasis in Quality Management (Six Sigma)
2006 Co-op Meritorious Achievement Award Winner
Lacrosse Club Captain and Coach