Management Assistant
Resume:
Denny E. Bailey
Covington, Kentucky 41015
Objective:
Grow with a strong company utilizing the skills developed in management and supervision.
Summary:
Currently oversees Customer Returns Department as Process Assistant. Supervising every aspect
of the department.
Experience in supervising three franchise restaurants successfully including financing, corporate
and personnel relations, property management, facilities design and layout, promotions, and
customer relations.
Responsibilities included inventory control and management, ordering, recruitment, training,
staffing, safety and security.
Work Experience:
Amazon.com June 2010 – Present
Currently filling role as the Inbound Process Assistant. Current elements of the job include
Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading
meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate
performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager
SMX December 2009- - June 2010. Began at building CVG2 in A/B Grading. Wanting a more
challenging position was trained in Vendor Returns manifesting, scheduling and shipping of
Liquidations. Accepted a transfer to CVG1 for a better chance of being converted.
McDonald’s June 1980 – September 2009. Responsible for Quality, Service and Cleanliness,
Human Relations, Staffing, Management Development, Crew Training, Scheduling, Shift
Preparation, Floor Control, Maintaining Equipment, Ordering, Increasing Profitability,
Administrative Paperwork, Sales Building, Analyzing Profit and Loss Statements, Restaurant
Safety and Security.
United States Marine Corps. September 1982 – September 1988. Proudly served and was
Honorably Discharged.
Education:
Liberty University 2013 to present. Studying for Bachelors Degree, Theology and Bible Studies.
Strayer University 2011 to 2013. Studying for Bachelors Degree, Information Technology
concentrating in Cyber Security.
Presentation Skills January 1993
Hamburger University Advanced Operations Course, Graduated May 1991
Regional Equipment Class January 1991
Intermediate Operations Course November 1989
Basic Operations Course July 1988
Awards:
Dean’s list Spring Quarter 2013
Dean’s list Summer Quarter 2012 and Fall 2012
Honor Roll Winter Quarter 2013, Spring 2013
Dean’s List Regional Equipment Course January 1991
Leadership Skills Award Hamburger University May 1991
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