Jacqueline A. Black, CPA
***** ******** **** ********@*****.***
South Bend, IN 46614 574-***-**** (C)
SUMMARY OF QUALIFICATIONS
Innovative, resourceful, hardworking, hands-on executive with 27 years of solid financial, operational
and information services experience. A CPA with excellent analytical skills and a diversified
managerial background.
EXPERIENCE
SULLAIR
Senior Financial Analyst-Temporary 11/13-02/14
• Performed corporate accounting functions (bank recs, fixed asset maintenance, month end
closing entries) as this International Corporation transitioned finance responsibilities from
Michigan City, IN to Chicago, IL
• Exposure to JD Edwards software
MEMORIAL HEALTH SYSTEM, INC.
Accounting Manager at Corporate Level 06/06-08/12
• Coordinated annual audit, including interim field work
• Coordinated and completed monthly financial statements for Hospital, Physician Practice,
Home Care, Foundation and Corporate entities/Responsible for account reconciliations across
all entities
• Responsible for external bond compliance (monitoring use of bond proceeds/arbitrage
calculations)
• Assisted with 2007 Bond Offering as well as 2008 Bond Refinance
• Coordinated annual benefit plan statements and audits (Pension, 401(a) 401(k) and 403(b))
• Facilitated day-to-day banking functions/Corporate-wide, responsible for over 100 bank and
investment accounts
• Prepared entries for all corporate acquisitions and dispositions
• Finance liaison for Memorial and Memorial’s Joint Venture Partners
• Managed a staff of five including four professional staff and one bookkeeper
• Directly recorded Pension benefit, SERP, Malpractice Insurance
Trust and Self-funded insurance entries on a monthly basis
• Revenues > $1B Annually; Assets > $700M; 250 Departments
• Internal preparation of Not-for-Profit (990, 990T and accompanying schedules as well as For-
Profit (1120 and related schedules) Tax Returns/Also prepared intercompany allocations
utilizing transfer pricing guidelines per Internal Revenue Service
REAL ESTATE MANAGEMENT CORPORATION/CB RICHARD ELLIS
Consultant/Interim Controller/Chief Financial Officer 01/06-04/06
• Served as Interim Controller/Chief Financial Officer for a period of three months during change in
ownership of Corporate Entity.
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DELUXE SHEET METAL, GLOBAL ACCESS POINT and LONE WOLF ENTERPRISES
Chief Financial Officer 08/04-12/05
Served as Chief Financial Officer for entrepreneur with diverse business entities
• Oversight of Real Estate Entity Accounting which includes tenant lease negotiations, tenant build
out costs and appropriations for repairs and maintenance
• Obtained Financing for Tenant Build Out Costs
• Coordinated $2,700,000 optical fiber purchase coupled with the simultaneous sale of optical fiber
to four entities
• Successfully obtained external financing for $1,600,000 optical fiber and equipment purchase
• Involved in tax planning for majority owner
PARTNERS HEALTH PLAN, South Bend, IN 1998-06/04
Chief Financial Officer 9/00-2004
Served as one of five senior officers in developing and implementing strategic plan for company
Managed, developed and motivated a staff of thirteen, with four direct reports
• Oversight of Accounting, Underwriting, Reporting and Internal Audit Departments (Annual
revenues at $150,000,000)
• Negotiated Contracts for Pharmacy Benefit Manager ($20,000,000+ annually), Behavioral Health
Vendor ($3,000,000 annually), Insurance and Reinsurance Contracts, Various IPA and Hospital
Contracts, Copy Machines, Auditors and Software and Hardware leases
• Responsible for maintaining Financial Regulatory Compliance with the Indiana Department of
Insurance
• Lead Finance Committee Meetings and attended Board Meetings
• Strategically involved in planning and facilitating company closure and 18 month phase out plan to
maintain regulatory compliance, maintain appropriate staffing levels with retention and severance
offerings and maximize overall shareholder value of the entity
Controller 5/99-8/00
Managed day-today financial operations of Health Plan including six direct reports within the
accounting department
• Preparation of monthly financial statements for PARTNERS, Partners Health Administrators
(TPA), Partners Network Inc. and Consolidated Financial Statements
• Prepared monthly IPA financial statements for hospitals and physicians
• Prepared annual budgets for all departments
• Coordination of Year End Audit Activities for GAAP, Statutory Accounting Financial Statements
and 401(k) audit
Manager of Reporting 12/98-4/99
• Prepared HEDIS reports and successfully managed initial HEDIS audit
• Prepared all utilization reports for Health Plan and managed a department of three
GRAND VALLEY HEALTH PLAN, Grand Rapids, MI
Jacqueline A. Black, CPA
18777 Braewick Lane ********@*****.***
South Bend, IN 46614 574-***-**** (C)
Financial Services Manager 4/98-
12/98
• Liaison between information services and financial services
• Oversaw Medical Accounts Payable Department
• Responsible for Enterprise wide system upgrade for Staff Model HMO to render system Year
2000 Compliant/Compatible
CROWE CHIZEK AND COMPANY, LLP, South Bend, IN
Consulting Manager 1996-1998
• Responsibilities included planning, oversight and completion of various projects including fee
schedule development, contract review (capitation), valuations of health care entities, operational
assessments of physician practices, physician compensation modeling and billing reviews
• Provided ongoing system and operational assistance to a staff model HMO
• Assisted on various financial audits as needed, focusing on revenue and reimbursement issues
PARTNERS HEALTH PLAN, South Bend, IN 1993-1996
Assistant Vice President of Information Technology 11/95-4/96
• Created new Information Technologies department to expand current use of technology and to
adequately position PARTNERS for future technological capabilities
• Responsible for maintaining and coordinating all computer software activities
• Responsible for all external reporting requirements (employer groups, physician utilization,
etc.)
• Established and implemented corporate EDI strategy
• Worked with Marketing in the establishment and testing of new product offerings
Assistant Vice President of Operations 3/94-10/95
• Oversaw claims, claims resolution, member services, medical records and system maintenance
departments/ Staffing consisted of five direct reports and a total of thirty-two employees
• Completed the installation of a new computer system after the resignation of key personnel
Developed quantitative and qualitative internal reports to assist with the management of the
operations department/(Claims inventory, daily/weekly claims production, member service
statistics, required weekly activity reports from all direct reports, average speed of answering,
abandon rates, etc.)
• Reduced overall claims turn around time from 50 days to less than 10 days/ Reduced
outstanding receivables for our largest hospital provider from 72 days to 34 days
• Determined the need for a corporate audit function and hired an internal auditor/ Implemented
claims audit program/Established and implemented a 95% accuracy rate in the processing and
payment of claims
• Implemented contact tracking module in member services/This module allowed for qualitative
systematic documentation of all incoming member service phone calls
• Implemented letter writer module within mainframe system
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• Survived system crash/ Implemented business recovery plan after the failure of two disk drives.
Recovered $110,000 in Business Disaster Insurance within eight months of implementation and
four months of system crash
• Improved quality of member newsletter, which was sent to over 23,000 households
• Managed the addition/implementation of an Independent Physicians Association
• Served as key contact between PARTNERS and their largest independent provider organization
contract
Financial Analyst 3/93-2/94
• Prepared and analyzed utilization reports for physicians, employer groups and Senior
Management
HEALTH QUEST CORPORATION, South Bend, IN 1986-1992
Corporate Controller 1991-1992
• Oversaw the monthly preparation of consolidated financial statements for 70 Healthcare and
Real Estate Entities owned by Health Quest
• Prepared annual budget for Corporate Office and coordinated budgets of all other Health Quest
Divisions. (Budgeted revenues in excess of $200 million)
• Supervised and provided training for Accounting Staff including seven Professionals and three
Administrative Support personnel
• Oversaw preparation, timely completion and compliance of State and Federal Tax Returns
(Sub-S, Partnerships), Multi-State Sales and Use Tax Returns, Federal/Multi-State Payroll Taxes
(Federal W/H, FICA, State/County W/H, 941 Deposits, SUI, FUTA) and Property Tax Returns
• Coordinated Year-End Audits with External Auditors as well as State and Federal Agencies
(Internal Revenue Service, Medicare, HUD)
Assistant Corporate Controller 1989-1990
• Maintained general ledger, prepared monthly financial statements and quarterly workpapers for
Health Quest Corporate Office, Construction and all Real Estate Entities
• Assisted in Due Diligence Audits while acquiring new businesses
• Prepared Audit Papers for Year-End Audit (Coopers & Lybrand, HUD)
• Prepared Medicare and Medicaid Cost Reports for Indiana, Illinois and Florida Long Term Care
Facilities.
Staff Accountant/Internal Auditor 1986-1988
• Established Operational Audit Procedures for the company’s new Internal Audit Department;
audited Nursing Home Operations, Pharmacy, Infusion and other Therapy Operations
EDUCATION
Indiana University, Bachelor of Science Degree
Majors: Accounting and Management
Certified Public Accountant-State of Indiana