Testing Quality

Sheena David

(QA Analyst)

PROFESSIONAL PROFILE:

• Accomplished professional with over 7+ years of experience in Software Quality Assurance,

Development and support of Software applications

• Extensively worked as a QA Analyst in Web applications, Client Server Applications and Database

Systems for different software industries.

• More than 5 years’ experience in Manual Testing and also worked on some Automation testing,

with automation tools and Quality Center.

• Expertise in Installing and configuring the test environment on both Windows and UNIX platforms.

• Expertise in testing various applications in Java, Oracle and C++.

• Well versed in Analysing Requirements, System Specifications, Use-Cases and Technical

specifications.

• Experienced in developing Test plans, Test Cases and Test Scenarios for Web and Client/Server

applications.

• Experienced in creating and implementing testing strategies and SQA strategies using Agile-testing

methodology in UAT phase.

• Experience working in an Agile environment, by being a very active participant along with the

technical leads in Tasking and estimating stories.

• Worked with Mainframe Technologies like COBOL, JCL, VSAM, DB2, and CICS on MVS, OS/390

and Z/OS systems.

• Experience in GUI Testing, Regression Testing, Data Driven Testing, Functional Testing, Performance

Testing, Database Testing and User Acceptance Testing.

• Experience in Black Box and White Box Testing.

• Good at bug-reporting and bug-tracking using Test Management tools like Quality Center, Clear

Quest, Bugzilla and Jira.

• Efficient in reviewing project requirements and creating test plans and test cases.

• Proficient in test execution and management of testing defects.

• Considered an innovative fast learner and self-starter who operates independently and also is a good

team player.

TECHNICAL SKILLS:

JAVA,CICS, Web Services, MQ Series, SPUFI, FILE-AID, JCL, CA7, CA11, TSO, TEST DIRECTOR, HP

QUALITY CENTER, Team Foundation Server (TFS), QTP and SQL, SQA Methodologies, Agile/Scrum

methodologies, QTP, COBOL, JCL, DB2

TMX Finance - Atlanta, GA March 2011-April 2014

QA Analyst – Manual & Automation Testing

Scope:

TMX Finance offers a title loan product which allows customers to meet their liquidity needs by borrowing

against the value of their vehicles while retaining use of their vehicle during the term of the loan. The

Company holds more than 728 stores in twelve states.

Qfund is the application which facilitates, controls all the activities required for the business which

includes Customer Registration, Title Loan process, Rescinding, Renewal, Repossession, Sale etc.

Responsibilities:

• Involved in gathering and analyzing the Business & Technical Requirement.

• Designed and Developed Test plans based on BRD and FSD’s

• Involved in creating Test Strategy documents, planning test execution activities, defect reporting

and analyzing test metrics.

• Leading Defect Review Meetings.

• Followed Agile/Scrum Methodologies for all of the project activities.

• Involved in walkthroughs with BA’s, Development team and Quality team. Performed Manual

Testing and Automation testing on the Application.

• Writing and Maintaining all the Functional and Regression Test Cases in Microsoft Test

Manager (MTM).

• Solid experience in testing DW Reports which includes Cash Sheet, Daily Summary Report

etc. using various complex SQL queries from the database.

• Performed Functional, System, Integration, Performance, End to End, Regression & UAT

testing.

• Checked database to determine successful transaction of test data from the application by

establishing connectivity using SQL commands.

• Involved in cross browser testing on IE8 and IE9.

• Created Test Data for QA and UAT using the automation test scripts in QTP.

• Developed different kinds of reports that showed the number of test cases executed, number

passed/failed and the number of test cases left to execute on a daily and weekly basis.

• Involved in writing SQL queries for generating Reports from TFS to Management.

• Responsible for writing Test Cases, executing Test Cases and created Test Execution reports

using Team Foundation Server (TFS) which included Test Execution Burn Down, Defect

Report etc.

• Developed Test Automation plan and strategies to run test cases in QTP.

• Analyzing Test cases, Test scenarios, Test Strategies, Test data etc., to automate them in QTP

and running the scripts after defining them.

• Solid experience in Mobile Testing with respect to Text Messaging.

• Tested various Customer Print Forms for different products and states with respect to their

Form Definitions.

• Extensive Backend Testing when data migrations happen from one application to another.

Environment: JAVA, Web Applications, TFS, SQL, QTP, Mobile Testing, DW Reports, VBScript, MTM,

XML web services testing.

Blue Cross Blue Shield, Michigan Jan 2009 – Feb 2011

Testing Analyst

Scope:

Blue is a web-application built to transmit transactions in real-time. Ultimately, Blue will allow Plans to

manage claims inventory, request claim status, view claim formats, request medical attachments and

send electronic attachments on-line. The Blue software is designed, developed and distributed by the

Blue Cross and Blue Shield Association (BCBSA).

Responsibilities:

• Analysis of all Technical Transformation Rules, Business Translation Rules for both functional and

business requirements from the Mapping Specifications and Functional Design specifications.

• Executed all the written test cases with respect to Business Requirements with respect to Claims

Processing, Enrollment and Group and Individual Member billings.

• Mainly involved in 410 to 510 conversion project.

• Executed SQL statements for data validation to check data integrity, error handling, data

redundancy, and data consistency.

• Acted as a Defect Manager responsible for reviewing, assigning and tracking defects until

closed.

• Reviewed the Business Requirement Documents and the Functional Specification and discussed

with the team to make sure the requirement understanding is consistent.

• Prepared Test Plan from the Business Requirements and Functional Specification.

• Developed Traceability Matrix of Business Requirements mapped to Test Scripts to ensure any

Change Control in requirements leads to test case update.

• Tested to verify that all data was synchronized after the data is converted and also used SQL to

verify/validate test cases with respect to the UI Data.

• Validated notices, claims detail reports, formats from the provider.

• Developed automated test scripts using QTP to perform Functional and Regression testing.

• Worked closely with the development team in making the detailed QC test plan regarding the

scope and focus of the testing.

• Performed Functional and UAT Testing.

• Involved in Agile and Waterfall Development Cycle, and used Agile testing methods such as

Scrum and Extreme Programming (XP).

• Experience in running batch on UNIX and checking the results in Log files.

• Performed regression testing for various application releases by executing baseline scripts,

identified functional errors and interacted with developers to resolve technical issues.

• Worked with Flat files on UNIX environment and acquired knowledge of shell scripting.

• Executed test scripts and reported defects in Quality Center tool.

Environment: QC/ALM, VB Script, Windows XP, Java, DB2, J2EE, UNIX, ETL SQL Server 2008, SQL

Scripts, MS Word, SoapUI, QTP.

J B Hunt Transport Inc, AR Jan 2007- Dec 2009

QA Analyst

Scope:

JB Hunt Transportation Services is a leading transportation and logistics company with over

20,000 employees with revenue of over $2 billion a year with customers in the United States,

Canada and Mexico.

The Finance System runs business processes that involve the transfer of funds in and out of the

company. Enhancement projects are undertaken on a regular basis to add new functionality and to fix

production bugs.

Responsibilities:

• Worked on the System Testing and User Acceptance teams for multiple enhancement projects for

the Finance Department, involving Java, PeopleSoft Financials and Mainframe applications.

• Participated in Requirements review meetings with the Business Analysts and Business Team

and was involved in creating Test plan documentation.

• Created Target/progression Test cases in Quality Center, based on project requirements.

• Also involved in creating and updating regression test cases.

• Involved in mapping test cases to requirements and maintaining the Requirements Traceability

Matrix.

• Created test data, executed test cases and managed defects during the System Testing and UAT

phases.

• Executed testing for in-house built custom CICS based screens for vendor maintenance and

also batch file processing for AP invoice load using file load JCLs .

• Validated batch file processing results by using java based online application pages and also by

running SQL queries against the underlying DB2 database using QMF.

• Involved in testing item creation and maintenance, payment processing and also write-off

functionality within the Accounts Receivable module.

• Performed Functional, System, Integration, Performance, End to End, Regression & UAT test

• Logged and managed Testing defects using IBM Rational ClearQuest.

• Conducted weekly Defect Status meetings to check status of defects and provide information to

assist with the defect resolution.

• Involved in providing timely testing status during testing phases and also in generating Test

Results summary reports.

• Responsible for ensuring that testing objectives and the testing exit criteria are met.

• Wrote SQLs queries using QMF to query the DB2 database on mainframe.

• Worked closely with development team in resolving bugs and verified and closed bug reports

once they are resolved.

Environment: COBOL, JCL, DB2, CICS, VSAM, SQL, FILE-AID/MVS, FILE-AID/DB2, CEDF, QMF,

XPEDITOR, ENDEVOR, TEST DIRECTOR 8.0, MS OFFICE, MQ Series, Java, PeopleSoft Financials.

Tyson Foods Inc, Sep 2006 – Jan 2007

Test Analyst

Scope:

Tyson Foods, Inc. is one of the world's largest processors and marketers of meat products, as well as

prepared foods such as appetizers and snacks.

The SolArc RightAngle application is used to plan and enter data for freight movement, and to control

chicken feed movement between company plant locations.

Responsibilities:

• Worked on the User Acceptance Team for projects in the Freight Movement Department.

• Involved in all phases of the project Software Testing Life cycle.

• Created and executed manual test cases for the SolArc RightAngle application, to test the

freight movement process.

• Executed Automated Test scripts using QTP for test cases that needed to be repeated several

times.

• Ensured that the test cases were successfully executed and defects were resolved and retested,

thus satisfying the project requirements.

• Conducted Defect Status meetings to gather defect resolution status, discuss defect details and

to close out testing defects.

• Provided testing status reports during the Test execution phase and also contributed to the Test

results summary report.

• Prepared End-user documentation in MS Word.

• Exported requirements, test cases into the Quality Center, run manual and automation test

cases from test lab.

• Generated regression test reports in MS Excel (graphs and bar charts) to document all

different build test results. Also, validated the regression results against the baseline.

• Reproducing customer-reported issues and providing interim fixes.

• Worked closely with the Developers and Engineering Teams in the review and modification of the

product and its specifications using Agile testing methodology.

• Involved in daily Sprint stand-up meetings.

• Create and execute test scripts for Integration, System and Regression testing based on

analysis of Business Requirement Documents.

• Performed Functional, System, Black box, Backend and performance testing of the web

applications.

• Reported all the issues and tracked defects using PVCS Tracker and JIRA.

Environment: Unix, Windows 2000 Server, Windows XP, DOS, MS Excel, MS Word, MS PowerPoint,

PVCS Merant Tracker, Putty, XML, Java, Test Runner, Smartscript, Quality Centre 9.0.

Google, Inc. Dec 2005 – Aug 2006

Quality Rating Evaluator

Scope:

Google Quality Rating Evaluator acts as a Quality tester for search keywords and to rate the websites that

appear in the search engine results. Google uses computers and sophisticated algorithms to perform

some of its tasks related to ranking websites, but the company also relies on Quality Evaluators to do part

of the search quality evaluation.

Responsibilities:

• Researched Google search queries and their results. Evaluated the search result pages based

on relevance to the search query and utility to the user, using a Google proprietary online

tool.

• Assigned ratings to the web search results based on a predetermined rating scale.

• Provided feedback and suggestions based on personal understanding of web searches.

• Interacted with superiors and other quality raters to resolve differences in ratings.

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