Human Resources Manager
Resume:
TANAY CRAWFORD, PHR
SMYRNA, GA **080
PHONE: 770-***-****
EMAIL: ******@*******.***
QUALIFICATIONS
Knowledgeable Human Resources Professional with over 15 years of experience. I am a creative thinker, problem solver, decision maker, strong
communicator, relationship builder, mentor, negotiator, and mediator. My core knowledge base and competencies include:
* Human Resources Management *Benefits Administration *Employment Law
* Staffing and Campus Recruitment *HRIS Management *Performance Management
* Training and Development * Employee Relations *Orientation and On-Boarding
EDUCATION
HRCI/ SHRM – Professional in Human Resources ( PHR) May 2013
Kennesaw State University Kennesaw, GA
HR Management Certificate - May 2013
Florida A&M University Tallahassee, FL
Bachelor of Science - Economics August 1998
EXPERIENCE
8/2013 - Present HONEYBAKED HAM OF GEORGIA ALPHARETTA, GA
(Specialty retailer with over 100 stores in 20 states and 1300 full time employees )
HR Business Partner
• Partners with business leadership and field managers on all key talent decisions, providing HR advice and expertise
• Develop and execute sourcing strategies to increase applicant flow to support seasonal high volume hiring
• Provide consultation, guidance and coaching to supervisors, managers and executive team to address employee
behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate
feedback or corrective/disciplinary actions
• Assists with employee engagement and recognition programs to increase employee engagement
• Creates and implements solutions for employee turnover
• Assists business leaders with providing employees with development opportunities and ensures that they are able to
meet current and future performance standards
• Support change management efforts by executing change plans as it relates to business strategy changes impacting jobs
or any HR process changes
• Maintains knowledge of progressive HR practices and key trends and policies
9/2010 – 8/2013 GRADY HEALTH SYSTEMS ATLANTA, GA
(Largest hospital in the state of GA with 7 additional off site clinics and 5000+ employees)
Senior Talent Acquisition Manager
• Serves as consultant with Leadership in the development of effective Talent Management, on-boarding and new hire retention
strategies.
• Develop and implement a talent pipeline strategy that ensures future talent needs are being met and a continuous flow of
candidates is established via both traditional and non-traditional recruitment tactics and search methods; which include
proactive recruiting, employee referrals, social media networking and targeted outreach.
• Responsible for developing and executing offer strategies with Compensation Department to ensure efficient, consistent and
competitive compensation practices.
• Lead implementation of new Applicant Tracking System in 2010 with HealthcareSource Position Manager. Then again with the
implementation of Peoplesoft 9.1 in 2012.
• Oversee corrective actions, employee investigations, and coach team supervisors on issues related to managing employees.
• Assist in driving the human resources strategy that is based on metrics, analytics and the needs of the business.
• Participate in the development, on-going refinement and implementation of human resources policies and procedures.
• Anticipate human resource issues and prepare alternatives and contingency plans consistent with change management
principles.
• Maintain compliance standards for applicant information and diversity recruiting in accordance with OFCCP/EEOC
requirements.
2/2007 - 8/2010 KOOL SMILES/NCDR, LLC ATLANTA, GA
(Dentistry practice for kids in underserved communities with 100 offices in 17 states and 2000 employees)
Manager, Clinical Staffing
• Utilize a variety of sourcing methods including, internet recruiting, direct sourcing, networking and cold calling to identify both dental
and administrative candidates for 100 Dental clinics in 17 states (includes about 60% travel).
• Partner with Hiring Managers to define skills, educations levels, and competencies for all open positions.
• Responsible for coordinating all campus recruiting activities with campuses across the United States.
• Responsible for managing all aspects of New Hire on boarding including background and reference checks, and all other paper work.
• Provide counsel and coaching to new hire employees with benefits, compensation, and other work related issues.
• Evaluate existing employees for transfer and promotion opportunities.
• Lead implementation of new Applicant Tracking System, Taleo.
• Monitor workforce trends and identify potential staffing issues (labor shortages or overages) and recommended appropriate solutions.
12/2002 - 1/2007 ADECCO ATLANTA, GA
(One of the largest staffing firms in the country with offices all over the world with 31,000 employees)
HR Generalist
• Responsible for maintaining staffing levels according to requisitions and budget constraints.
• Assisted in the development of recruitment strategies, selection instruments and techniques for attracting non exempt and exempt
professional level candidates.
• Responsible for Campus recruiting on campuses around the United States.
Assist Executive Management in the annual review, preparation and administration of company’s wage and salary program.
•
• Conducted exit interviews and managed the termination process.
• Ensured compliance with applicable federal and state regulations (EEOC, FLSA, ADA, Sarbanes Oxley Compliance and
OSHA).
• Advised and worked with managers to plan the career development of employees.
• Assisted with conducting weekly orientation and benefits training.
4/2001 - 12/2002 GEORGIA WORLD CONGRESS CENTER ATLANTA, GA
(State-run large capacity convention center with 600 employees)
Human Resources Supervisor
• Responsible for managing new hire processing and orientation for three facilities(Georgia World Congress Center, Georgia Dome, and
Centennial Olympic Park)
• Investigated and resolved employee relations issues involving sexual harassment, ADA, FMLA, and workplace violence.
• Coached managers on performance evaluation, disciplinary actions, and compensation.
• Managed the employee recognition and service award programs.
• Developed and administered company’s employee satisfaction survey.
• Managed all benefit programs (health, 401K, STD, LTD, etc) for 600 employees.
• Coordinated and participated in unemployment hearings.
• Assisted with recruiting activities.
• Planned assigned and directed work of subordinates; appraised performance, rewarded and disciplined employees.
3/2000 - 4/2001 HILTON ATLANTA AIRPORT ATLANTA, GA
(Large full service hotel property with 400 employees)
Employment Manager
• Responsible for the recruiting, screening, interviewing and extending job offers to all exempt and non exempt staff.
• Responsible for recruiting positions in the following areas:
• Administration( Marketing, Sales, Purchasing, HR. IT, Finance, Operations)
• Management( Front Desk, Food& Beverage, Housekeeping, Guest Services, Engineering/Maintenance)
• Responsible for maintaining staffing levels according to requisitions by attending job fairs, placing newspaper ads and other recruiting
tools, while keeping in line with annual budget.
• Responsible for all aspects of New Hire on boarding including background and reference checks, drug screenings and all other paper
work.
• Responsible for all employee benefit programs and insurance administration. Responsible for resolving all problems, billing issues,
claims and enrollment for 400 employees.
9/1998 - 3/2000 WESTIN PEACHTREE PLAZA HOTEL ATLANTA, GA
(Large upscale full service hotel property with 1000 employees)
Human Resources Coordinator
• Responsible for all employee benefit programs and insurance administration. Main liaison between the employees, insurance carriers,
and medical providers. Responsible for resolving all problems, billing issues, claims and enrollment for 1000 employees.
• Coordinator of hourly employee performance reviews and annual compensation increases.
• Coordinator of leave of absence administration, including personal leaves of absence, short term and long-term disability, and FMLA.
• Coordinator of all employee parties, banquets, special events and charity activities.
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