Experienced in hotel and restaurant.
Resume:
BIANCA JOYCE C. VALDOS
**** **** *, ******** ******* Gen T. de Leon, Valenzuela City
+639********* / +632******* - *************@*****.***
CAREER OBJECTIVE :
To obtain a waitress position in the Food and Beverage Industry with a challenging company that
offers me the possibility of professional growth and career advancement opportunities.
SPECIAL SKILLS:
• Knowledgeable in OPERA, HARMONY and POS SYSTEM
• Skillful in Basic Computer Software System (MS WORD, MS EXCEL and
MS POWERPOINT )
• Proficient in using Internet and Web Resources in Research
• Handling Cashier duties, Sales and Reservations ( Email and Fax)
EXPERIENCES:
November 10, 2013 – May 18, 2014 Norwegian Cruise Line
Restaurant Stewardess
7665 Corporate Center Dr
Miami, FL 33126
Responsibilities:
• Assist with achieving departmental guest satisfaction target and food and beverage
revenues through efficient turning of tables and capitalizing on beverage service in the
buffet.
• Follows and is compliant with all Public Health Rules and Regulation.
• Cleans and sanitizes food line, beverage dispensing machine, and restocks of all china,
glasswares and silverwares at the end of each service.
• Ensures that assigned station is properly cleaned and set up at the end of the meal period
and that all assigned side work is complete.
May 23,2011- January 26, 2012 Mandarin Oriental Hotel Manila
Club Tabaccos,Kipling’s Single Malt Whisky and Cigar
Bar
Fnb Server / Bartender
Makati Avenue, Mandarin Oriental Manila
Responsibilities:
Welcome and advise customers
•
Prepare and serve drinks
•
Take responsibility for the organization of the bar
•
Charge customers for their drinks, accept the corresponding payments and manage bar
•
stocks and supplies
To ensure service and product quality
•
To ensure the continuity of the equipment supplied for his or her use
•
To look after customer billing and stock of cash
•
To ensure that the bar is clean properly equipped
•
To ensure the guests receive high quality services and service provision
•
April 14, 2010 – May 22,2011 Copacabana Apartment Hotel
Front Desk Agent / Telephone Operator
264 Edsa Extension, Pasay city
Responsibilities:
• Responsible for checking guests in and out of the Hotel.
• Issues room keys, pamphlets, discount cards, etc.
• Works in conjunction with the bell staff to assist guests to their rooms.
• Answers various questions from guests.
• Arranges transportation for guests.
• Computes bills, collects payment and makes change for guests.
• Runs various reports on the computer for management.
• Maintain an inventory of vacancies, reservations and room assignments
PERSONAL BACKGROUND:
Date of Birth : February 28, 1990
Place of Birth : Valenzuela City
Height : 5’4
Weight : 125 lbs
Citizenship : Filipino
EDUCATIONAL BACKGROUND:
College:
2007 - 2010 Our Lady of Fatima University
Bachelor of Science in Hotel and Restaurant Management
8001 GP T. Serrano Street, Serrano Subdivision,
Marulas, Valenzuela City
High School:
2002-2006 Colegio de Sta. Cecilia
108 Gen T. De Leon, Valenzuela City
ACHIEVEMENTS:
Pasta Free Style Live Cooking Contest (1st Runner up)
March 14, 2007
Saint Mary’s College of Meycauayan, Bulacan
March 2005-2006 Perfect Attendance
Colegio de Sta. Cecilia
TRAININGS:
March 11-25, 2010 Café Lorenzo
Barista and Cashier
8001 GP T. Serrano Street, Serrano Subdivision,
Marulas, Valenzuela City
October 19,2009 - February 5,2010 Manila Pavilion Hotel
Sales and Marketing Staff, Human Resources Staff
and Front Office Staff
Maria Orosa Street, United Nations, Manila
CHARACTER REFERENCES:
Mr.Chakrapani Maktal Restaurant Manager
Norwegian Pearl
1.888 (627.4477)
Ms.Diane Gutierrez Supervisor
Kipling’s Malt Whisky & Cigar Bar
02-750-1006
Mrs. Kathleen G. Apilado Professor/Adviser
De La Salle Araneta University / Far Eastern University
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