Customer Service Manager

Thomas Falstreau - CPM, CPIM, MBA

*** ******** ****** *****, *******, Georgia, USA 30710

Mobile: 514-***-**** ? Email: **********@*****.*** ? Public Profile:

www.linkedin.com/in/tfalstreau

Senior Procurement and Supply Chain Leader

Proven success procuring quality product at the lowest total cost while

consistently providing superior customer service levels across Fortune 500

multiple facility companies and supply chains. Twenty-five (25) years of

diversified corporate, manufacturing and distribution experience in the

building products, coal & iron ore mining, petrochemical, marine engine and

recreation boat industries. Fourteen (14) years of Director level experience

implementing strategic plans and leading teams. High performance change

management results achieved through cross-functional teaming, best

practices, technology, and metrics.

Areas of Expertise

Indirect Expenditures Supply Chain Planning Energy Cost Management

Supplier Relationships Commodity Strategies Equipment Planning and

Cost Modeling and EVA Financing

Contract Negotiations Inventory Optimization Strategic Planning and

Performance Metrics Material Cost Forecasts Execution

Acquisition Team Leadership and Development

Integration

Spend and Inventory Analysis

Selected Achievements

Negotiated Alliance Agreements with preferred capital equipment suppliers: CAT,

JOY, Bucyrus, JH Fletcher

Spearheaded negotiations with Goodyear to guarantee supply of highly

constrained large OTR radial tires

Negotiation and contract leader for CAT third party logistics (3PL) program:

$24M in cost reduction

Process pioneer and leader of a diesel fuel price and supply hedge team

comprised of senior management

Strong performance history (+33%) in extending days payable outstanding (DPO)

metrics

Championed and implemented an energy management program and a natural gas

hedging strategy

Designed and launched an acquisition integration process for indirect

procurement programs and policies

Designed a database to manage excess and obsolete inventory: Reduction of 17.3%

or $10M

Reorganized, upgraded, and motivated talent for improved customer service, cost

and inventory performance

Professional Experience

ArcelorMittal Mining 2013

- Present

Head of Procurement - Americas

Montreal, Quebec, Canada

Responsibilities include: Global Procurement strategy integration and

regional team leadership of (100+) Procurement and Materials Management

resources across all iron ore and coal mining operations in the Americas.

$1.5B in annual purchases of Heavy Mining/Concentrator Plant Capital

Equipment, Liquid Fuels, Ammonium Nitrate, Blasting Accessories, Large OTR

Tires, HME/Plant MRO, Contract Services, Ground Control, Mine Supplies, and

Information Technology. Inventory management of $120M in spare parts

including: procurement, vendor managed inventory (VMI) programs, cycle

counts, slow moving/obsolete reviews, and investment recovery.

. Leading or mentoring projects totaling $48M in targeted 2014 procurement

benefits.

. Integrated the development of and compliance to global procurement

policies and standards.

o Procurement RACI and approval authority mandate definitions at

local, regional and global.

o Sourcing strategy, contract award and supplier relationship (SRM)

process templates.

. Established Supplier Relationship Management (SRM) process with CAT

Dealers, JOY and Metso.

Mohawk Industries

2011 - 2013

Senior Manager - Indirect Procurement

Dalton, Georgia

Responsibilities included: Strategy and direction of the corporate

Indirect Procurement Team (twelve direct and forty plus stock room indirect

resources) across all Mohawk corporate and manufacturing sites. $520M in

annual purchases of Packaging, MRO, Plant/Office Equipment, Services and

other Indirect. Strategic Sourcing department development and leadership

of: cross functional commodity team process, commodity strategies,

training, eProcurement, reverse auctions, spend analytics and the overall

IT business plan.

. Coached Purchasing resources and personally contributed to substantial

cost savings: $7.7M

. Lead reverse auction efforts on MFD's, Janitorial Supplies, Plastic Wraps

and Pallets for savings: $2.8M

. Leveraged Mohawk trucking fleet for back haul cost savings: $0.5M/year

. Developed a lower cost equal quality alternative source for critical

carbide looper supply

. Lead effort to centrally store and manage replacement motors for

inventory reduction: $0.2M or 33%

ICG - International Coal Group

2007 - 2011

Director of Procurement Scott

Depot, West Virginia

Responsibilities included: Strategy and direction of ICG's Purchasing and

Materials Management Team (two direct and thirty-four indirect resources)

across twenty-eight mine sites. ~$540M in annual purchases of Capital

Equipment/Financing, Diesel Fuel, Ammonium Nitrate, Blasting Accessories,

Large OTR Tires, Ground Control, Mine Supplies, MRO, Contract Services and

Information Technology. Inventory management of $33.4M in spare parts

including: procurement, vendor managed inventory (VMI) programs, cycle

counts, slow moving/obsolete reviews, and investment recovery. Strategic

administration of all purchasing and materials controls information

systems.

. Led team resources and personally contributed to substantial cost

savings: ~$11.2M/year

. Improved the equipment planning process to ensure allocation of preferred

supplier production capacity

. Strengthened cycle count methodology and warehouse controls: +4.5% in

accuracy

. Implemented slow moving and obsolete inventory reviews to minimize

reserve exposure

. Championed parts standardization to optimize inventory levels and

centralize purchasing leverage

Brunswick Boat Group - A Division of Brunswick Corporation

2004 - 2007

Director of Capital and Indirect Procurement

Knoxville, Tennessee

Responsibilities included: Strategy and direction of the corporate Capital

and Indirect Procurement Team (one direct, nine corporate indirect, and six

business unit indirect resources as well as two integrated suppliers and

one energy management provider) across all (30+) Brunswick Boat Group

corporate and manufacturing sites. $115M in annual purchases of Capital

Equipment, MRO, Energy, Contract Services, and Information Technology.

Strategic Sourcing department leadership and development of: cost savings

project and inflation performance measurement, business analysis, expense

budget management and the IT business plan.

Mercury Marine - A Division of Brunswick Corporation

1996 - 2004

Director Supply Chain Management - Parts and Accessories (2000 - 2004)

Fond du Lac, Wisconsin

Responsibilities included: Departmental budget performance and management

of the Parts and Accessories Supply Chain Team consisting of twelve direct

reports and the inventory planning activities of fifteen employees at ten

different manufacturing and distribution locations worldwide. Global

sourcing and procurement activities for $180M annually in external and

internal purchases of Engine Service Parts and Boating Accessories. Global

inventory management activities including forecasting, deployment, vendor

managed inventory (VMI) programs, stock keeping unit (SKU) rationalization

and investment recovery.

Senior Purchasing Manager, Nonmetallic and Subassembly Components (1998 -

2000)

Commodity Manager, Indirect Materials, Services and Administration (1996 -

1998)

BAT - British American Tobacco

1994 - 1996

Buyer - Information Technology and Integrated Supply, Brown and Williamson

Macon, Georgia

Shell Oil Company

1989 - 1994

Purchasing and Materials Analyst - Anacortes Refinery (1991 - 1994)

Anacortes, Washington

Analyst, Shell Pipeline Corporation (1989 - 1991)

Indianapolis, Indiana

Education and Credentials

M.B.A. Management - City University of Seattle, Bellevue, Washington

B.S. Management - Florida State University, Tallahassee, Florida

CPM - Certified Purchasing Manager

CPIM - Certified Production Inventory Control Manager

Selected as an Instructor for the Supply-Chain Council's SCOR 8.0 Model

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