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Customer Service Manager

Location:
Saint Louis, MO
Posted:
July 08, 2014

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Resume:

RENARD W. PEARSON

*** **** **. ***. *.

St. Louis, Missouri 63101

314-***-****/ 314-***-****

acev9v@r.postjobfree.com

OBJECTIVE: To secure a position where my skills and experience can be utilized as an asset to your company.

SKILLS SUMMARY

Customer Service Client Relations Management Supervision

Training Scheduling Record Keeping Performance Evaluations

Inspections Inventory Control Budget Management Report Writing

Safety Standards Quality Assurance Computer Systems Cleaning Equipment

SUMMARY OF QUALIFICATIONS

• Highly effective management professional emphasizing innovation and creativity in solving complex problems.

Energetic and results focused with success in developing and leading diverse teams to achieve outstanding

results.

• Seasoned manager dedicated to bringing organizations to the next phase of growth and development. Diligent

and motivated to improve processes, streamline operations and increase revenue. Seasoned Operations Manager

who excels at streamlining operations to decrease costs and promote organizational efficiency.

• Entrepreneurial leader dedicated to developing team members' strengths to build dynamic and high performing

teams who surpass company goals. Results focused management professional offering thirteen years of

progressive leadership experience. Transforms high potential staff into outstanding leaders who demonstrate the

creativity and savvy that is critical to financial and operational success.

• Resourceful Operations Manager bringing comprehensive background in cleaning and personnel management.

Management professional versed in all aspects of operations management, from scheduling and finance to

production and Exceptional Operations Manager focused on organization and excellent customer service.

• Determined to cut costs without impacting the quality of products and services. Reliable team player committed

to building high performing teams. Versatile and innovative management professional skilled at seeing the “big

picture” while still also focusing on the details. Have exceptional communication, organizational and

presentation capabilities.

RELEVANT EXPERIENCE

Have a Triple A reference from customers

While running my own cleaning business. Cleaned several apartment and residential homes who were so satisfied with

the cleaning that they gave me a Triple A rating online when people would go online and look at feedback from

customers.

EMPLOYMENT HISTORY

Computer Cleaning Tech., Sealco, St. Louis, Missouri 06/10 – Present

Self Employed, Renard’s Professional Cleaning Service, St. Louis, Missouri 03/07 –

06/10

Franchise Owner, JAN PRO CLEANING, St. Louis, Missouri 09/05 – 03/07

Sub Contractor, GEO Cleaning Group, St. Louis, Missouri 04/99 –

09/05

EDUCATION/TRAINING

Diploma, East St. Louis Senior High School, East St. Louis, Illinois

Aviation Electronic License, Bi State Parks College, Cahokia, Illinois

Security License, Belleville, Area College, Belleville, Illinois

Computer Repair Training, Computer Village, St. Louis, Missouri



Contact this candidate