Manager Quality Assurance

C.E. (Bud) Wells, CFM

**** ********* ****** * Cincinnati, OH 45236

Home: 513. 751.1251 Cell: 513-***-****

************@*****.***

OBJECTIVE

A career role in corporate management using proven executive abilities to

• increase efficiency in organizations in service delivery platforms that model client strategic

goals and decrease operating expense (OpEx)

• develop programs and tools for compliance in corporate quality assurance and risk

management

• enhance internal personnel development and vendor diversity participation

EXPERIENCE

Wells Group 2001– Present

Principal (Cincinnati, OH; Houston, TX)

Established firm to provide consulting, benefit and business development services to the real

estate industry in both property and facility management

Assisted regional small and minority business operators in business development and corporate

organization

Served as Project Manager for portion of construction of Houston Multi-Purpose Sports Arena

Toyota Motor Engineering & Manufacturing North America (Reliance One) 2011

Facilities Specialist (Erlanger, KY/Ann Arbor, MI)

• Created or edited 70+ facilities operations procedures for process improvement

• Created matrix and executed contract management for services in 12 North American sites in

a 1.5M s.f. portfolio

• Created process for managing corporate compliance with federal, state and local agencies

Hamilton County Facilities Department 2010

Property and Security Manager Cincinnati, OH

• Master planning for 2.6M s.f. portfolio of owner-occupied facilities

• Transaction management for all leases; tax exemption management

• Security management for portfolio and liaison with other agencies

Foxx Construction 2005-2008

Facilities Manager Cincinnati, OH

• Managed facilities and structured reporting format in portfolio for Cincinnati Childrens’

Hospital Medical Center; benchmarked facility OpEx

• Created Portfolio Analysis matrix, Facility Audit Program and Facility Procedures Manual

for national quality assurance

• Led corporate industry research in topics such as LEED (Leadership in Energy and

Environmental Design) and OSHA training

C.E. (Bud) Wells

Page 2

Symbiot Management Group 2004

Director, National Contract Operations (Lexington, KY)

• Designed Quality Assurance Program for provider of facility services to national clients in

retail and hospitality

• Created guidelines for transaction management system to track and benchmark project and

contract work

• Developed operations group to support national sales activity for retail and hospitality clients

Jones Lang LaSalle Americas, Inc. (various locations) 1994 - 2001

General Manager (2000 - 2001) Houston, TX

Managed property and occupancy services in an 11-building, 15.7-acre (495k s.f.) office

campus and another Class-A property

Directed vendor contracts, staff services, tenant functions and community involvement,

environmental issues, disaster recovery, capital and occupancy enhancement program; led

regional procurement analysis and participated in National Telecom Group

Led in business development presentations to national clients and supervised training in

OSHA compliance; represented Owners in County Property Tax Evaluation and Texas

Department of Highways Zoning Reviews

Director of Leasing/Assistant Area Manager (1999) Merrillville, IN

Provided leasing and operational management in 800k s.f. of corporate and commercial space

in northern Indiana for Bank One; negotiated new leases and renewals

Represented firm with cities and Chambers of Commerce

Supervised OSHA training, build-outs for occupancy use, tenant functions and community

involvement and managed issues of indoor air quality and asbestos abatement in

corporate properties

General Manager (1994 - 1998) Fort Wayne, IN

Improved service and lowered costs in 400k s.f. of corporate and commercial office space for

American Electric Power as well as a 500k s.f. distribution center; represented firm with

city and Chamber of Commerce; served as regional training and minority contracts

officer for Army Finance Center and Eli Lilly

Performed consulting assignments for Bank One, the General Services Administration, The

Kennedy Center for the Performing Arts, and Lincoln National Corporation; assisted in

site search activity for retail clients in tri-state area

Formed local chapter of International Facility Management Association and served as

President

ABS/JSM/HBS 1992 - 1993

Branch Manager/Regional Marketing Director Houston, TX

• Developed accounts and managed services in commercial, medical, and fitness facilities,

including the Methodist Hospital

• Created staff safety training program for Shell Oil Deer Park Facility, the largest Shell

refinery in the world

Secured account and started operations for a U.S. Department of Energy 900-building, 300-

square mile complex at Savannah River, SC

C.E. (Bud) Wells

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American Building Maintenance 1988 - 1991

Branch Manager Dallas, TX Dallas, TX

Managed Central Business District service for 7M s.f. with 25 project managers and staff of 600;

developed training programs and Targeted Jobs Tax Credit Recruiting Program. Clients

included Momentum Bank, Hunt Oil, Baylor College of Dentistry, Olympia & York, Plaza of

the Americas, Trammell Crow, and Union Station

Represented firm with city and professional organizations and in legal proceedings and

Workmans’ Compensation reviews

Lifetime Rooftile Company 1986 - 1987

Sales and Marketing Director Chicago, IL

• Initiated marketing and account development in Midwest seven-state area

• Designed promotional literature; organized and staffed trade shows

Texas Refinery Corporation 1981 - 1985

Assistant Vice President and Sales Manager Fort Worth, TX

Managed sales force of 150 with annual volume of $6M of lubricants, roofing materials and

protective coatings in Canada and the UK

Designed expansion of production line and logistics of international freight transactions

Wrote and edited weekly company magazine and trained sales force in regional meetings

EDUCATION

Bachelor of Arts - Baylor University, Waco, TX

Master of Divinity - Southwestern, Fort Worth, TX

PhD residency work - Southwestern, Fort Worth, TX

MBA coursework in business, management and history - University of Texas, Arlington, TX

PROFESSIONAL LICENSES AND ASSOCIATIONS

American Institute of Architects

American Society of Lubrication Engineers

Building Owners and Managers Association

International Facility Management Association; Chapter President, Chapter Vice President,

Chapter Secretary; Certified Facility Manager

National Association of Home Builders

National Roof Contractors Association

Indiana Real Estate Broker's License

Texas Real Estate Sales License

Texas Insurance Agent License

C.E. (Bud) Wells

Page 4

REFERENCES

David Norton (former Associate)

Senior Partner

BND Commercial

1021 S. Calhoun St., Suite One

Fort Wayne, IN 46802

Telephone 260-***-****

Fax 260-***-****

*******@*************.***

Roger L. Smith, CPM (former Executive Manager)

Executive Vice President

Jones Lang LaSalle Americas, Inc.

312 Fruitwood Lane

Knoxville, TN 37922

Telephone 865-***-****

Fax 253-***-****

**********@*****.***

David Hart, CSI, CDT (Associate)

Certified Technical Roof Consultant

Tremco Incorporated

11880 Spiral Pass

Cincinnati, OH 45249

Telephone 513-***-****

Cellular 513-***-****

*********@****.***

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