Administrative Assistant Sales
Resume:
Joliet, IL *****
BENICA T. COOPER
Ph. 815-***-****
e. **********@*****.***
Career Summary:
Over ten years of diversified professional experience in various areas including Sales, Marketing, and Customer
Service. Developed excellent verbal and written communication skills throughout my career, and looking to apply
obtained skills and education to a growing company with a team of highly spirited enthusiastic individuals.
Work Experience
CooperTechnicalSolutions,Inc. Bolingbrook, IL
March 2007 –July 2013
Administrative Assistant
P rovided executive level administrative support where I demonstrated the ability to improvise,
i mprove procedures, and meet demanding deadlines.
L iaison between several departments to ensure proper communications and reporting
p ractices.
P rocessed monthly expense reports and invoices with supporting documents to reflect services
p rovided.
O rganized the details of special events, t ravel arrangements, agendas, and itineraries for many
business t rips for company employees.
American Intercontinental University, Hoffman Estates, IL
Jan. 2004- Dec. 2006
Senior National Admission Advisor
Coached and mentored students through admission process while insuring the proper
paperwork was received by respectable deadlines.
I nterviewed prospective students and recommended courses that were aligned with the field of
study that they were interested in.
C reated and maintained contact with Academics Advisors, the Financial Aid Department and
other departments on the behalf of the enrolled students.
Marshall Fields (Macys) Elgin, IL
August 2003-January 2004
Sales Associate
C ross t rained to work in all areas of the store in order to ensure that I provide excellent
customer services and demonstrated knowledge about my organization.
M aintained an awareness of all promotions and advertisements.
Assisted in processing and replenishing merchandise and monitoring floor stock.
A ided customer in locating merchandise as well as recommended merchandise based on
personal experience with particular items.
Assisted in f loor moves, merchandising, and seasonal display racks.
KellyServices Chicago, IL
January 2001-July 2003
Administrative Assistant
Held various assignments that utilized my administrative skills. Skills that includes but not limited to:
M anaged and Maintained schedules as well as made t ravel arrangements for company
executives.
Read and analyzed incoming memorandums and reports.
P repared invoices, financial statements, and a variety of other documents using Microsoft
Word, Microsoft Excel, Microsoft PowerPoint, and ACT database programs.
Performed day-to-day administrative tasks such as maintained information files and
p rocessing paperwork.
Skills
Computer Skills:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Lotus Notes Mail
Microsoft Outlook Email
ACT 6.0 database software
Professional Skills:
Typing 40-55wpm
Education
American Intercontinental University, Hoffman Estates, IL (2005),
Business Administration
Elgin Community College, Elgin IL (Sept 1999 – Decr 2000),
Specialization: Clinical Laboratory Technician- Certified Phlebotomist
Contact this candidate