Customer Service Sales Representative
Resume:
SEAN MULLIGAN
Mt. Morris, IL 61054
*************@*******.***
OBJECTIVE: To obtain a career in which my knowledge and expertise in sales,
marketing, manufacturing, customer service, communications,
quality and problem solving
are utilized.
ACHIEVEMENTS:
o 2012 #1 branch nationwide
o 2011 increased territory $250,000
o 2011 awarded most new accounts
o 2011 branch up 40% from last year
o 2010 awarded most new accounts
o 2007 awarded veteran of the year
o 2007 sales increase over $300,000
o 2004 sales increase over $500,000
o 2002 February salesperson of the month
o 2001 July and December salesperson of the month
QUALIFICATIONS:
o Goal-oriented sales representative with over 10+ years experience
o Effective problem solving communicator constantly working with
customers,
sales, service and manufacturing to resolve issues.
o Pays close attention to details and keeping current with new
technology
o Excellent negotiating skills and strong persuasive manner.
PROFESSIONAL EXPERIENCE:
Rydell - Waterloo, Iowa 2014 -
2014
Factory Representative
o Maintain existing customer base of 350 accounts, in Illinois and
Wisconsin.
o Continually growing the business and territory by building new
customer partnerships.
o Recruit business owners to attend factory plane tours.
o Organize technical clinics.
o Conduct on-site customer visits with new and existing customers.
o Develop and sustain sales relationships with key decision makers and
influencers on all levels of an organization.
o Share market and competitor information with all applicable channels
within the organization; establish relationships and working
partnerships.
o Partner with customers and warranty department to quickly resolve
customer service issues.
o Identify customer product needs and coordinate execution of orders.
Jasper Engines and Transmissions - Milwaukee, Wisconsin 2003 -
2013
Branch Manager/Factory Representative
o Responsible for the essential recruitment and guidance programs.
o Maintain existing customer base of 350 accounts, in Illinois and
Wisconsin.
o Continually growing the business and territory by building new
customer partnerships.
o Recruit business owners to attend factory plane tours.
o Organize technical clinics.
o Conduct on-site customer visits with new and existing customers.
o Develop and sustain sales relationships with key decision makers and
influencers on all levels of an organization.
o Share market and competitor information with all applicable channels
within the organization; establish relationships and working
partnerships.
o Partner with customers and warranty department to quickly resolve
customer service issues.
o Identify customer product needs and coordinate execution of orders.
Collins Nissan - Indianapolis, Indiana 2001 -
2003
Sales Representative
o Discuss customers' needs and advise them on the most suitable vehicle.
o Negotiate the sales price of vehicles, including, any 'trade-in' price
for customers'
old cars.
o Work out finance arrangements, which may include cash payments or a
car loan.
o Highlight additional products to customers, such as accessories or
after-sale service.
o Complete associated paperwork and pre-delivery inspections.
Mulligan Motorsports - Dixon, Illinois 1994 -
2001
Operations Manager
o Oversee daily operations of the business.
o Attend trade shows and events on behalf of the company
o Work closely with vendors and sponsors.
o Obtain sponsorships for the team.
EDUCATION:
Sauk Valley Community College
University of Maryland
SPECIAL TRAINING:
School of Selling How to Earn Customer Loyalty
Selling Big Ticket Items Computer Basic/Advanced
Applying 7 Habits of Selling Implementing your Goals
Managing the Obvious Time Management
References available upon request.
Contact this candidate