Kathie S. McCauley
Phoenix, Arizona 85018
Telephone: 602-***-****
Email: *************@*****.***
Mobile: 602-***-****
SENIOR LEVEL SUPPORT – TEAM LEADER: Able to work creatively, independently and positive
under pressure, while often guiding and mentoring a support team. Continually seeking ways to improve
areas of responsibility. Viewed as a positive role model and discreet with confidential and proprietary
information. I am a well-rounded individual who combines broad business experience with a love of
people. I enjoy working in a strong team environment where my individual talents can make a positive
impact. I am a high energy, results driven individual that enjoys a challenge, and always strives to exceed
what is expected. I’m looking for a fun, creative environment where I can make significant
contributions.
FiREapps – 2011 – Present
EXECUTIVE ASSISTANT TO THE CEO – OFFICE MANAGER: Responsible for overall
support for the CEO and Senior Executive Staff. Responsible for prioritizing and processing
information on a daily basis in all areas of responsibility. Tracks and monitors top corporate
initiatives. Supports project management for specific company-wide initiatives from conception
to completion. Supports marketing initiatives in an effort to grow existing business and increase
brand awareness. Compiles daily metrics to ensure key quality performance indicators are
monitored and tracked. Promotes solutions to ensure business operations are efficient and
effective. Serves as liaison to internal and external teams to provide a single point of contact for
management requests. Coordinated all travel and event planning company-wide. Proficient in
coordinating global travel.
Ascent Healthcare Solutions – 2003 – 2011
EXECUTIVE ASSISTANT – INTEGRATION PROJECT MANAGER
Under the direct supervision of the CEO, provided management support for project development
and implementation of all integration activities. Assisted with directing long and short term
planning as related to the integration project. Developed and maintained the project
documentation system. Accountable for maintaining all project records, project information
management, and served as first point of contact for all integration activities. Responsible for
communicating and tracking executive responsibilities as related to the plan. Scheduled, planned
and attended all integration meetings and activities that involved Senior Executive Staff.
Responsible for communicating outcomes and actions plans to all management.
SENIOR EXECUTIVE ASSISTANT
Provided overall support to the Chief Executive Officer, Chief Financial Officer, and their
management teams. Responsible for prioritizing and processing information on a daily basis and
know what’s going on in all areas of responsibility. Assisted with the development of executive
and board of director presentations for internal and external use. Managed and coordinated all
executive travel, including individual executive relocation; responsible for all executive expense
approval. Responsible for coordinating quarterly regional planning sessions for leadership team
and field based operations team. Also responsible for coordinating interim strategic and planning
related workshops and meetings. Responsible for tracking and monitoring top corporate
initiatives. Implements and assists with process improvements and cost reduction initiatives.
Mentors and guides administrative support team. Implements development plans to support
bringing out the best in team members. Supports marketing initiatives in an effort to grow
existing business and increase brand awareness.
Med-America Hospitals – 2001 – 2003
INTERNATIONAL MANAGEMENT SERVICE COORDINATOR FOR
CEO/PRESIDENT.
Primary responsibility is to assist the CEO and the company to achieve its vision, mission and
financial goals by providing best in class support services. Responsible for the management and
development of all relationships with international and expatriate insurance companies, including
contract development and implementation, claims processing and collections.
MicroAge, Inc. – 1992 – 2001
MANAGER, SALES ADMINISTRATION – For President/COO
Provided support to President and Chief Operation Officer of Fortune 500 international
information technology company regarding sales, marketing and operational activities. Position
included significant responsibility for the development and execution of corporate meetings and
conferences, developing and maintaining branding and marketing materials, and managing
executive support and internal functions. Responsible for the project management of various
sales and marketing programs. Acted as the first point of contact for entire organization of 4,000
associates and senior level corporate customers regarding issues involving the president.
Event Planning and Execution
Assisted president in developing and coordinating annual, multi-day convention, sales
conferences and customer events and seminars. Assisted with the selection and direction of event
planners and production companies in executing overall meeting objectives. Drafted speeches
and presentations for senior level executives and maintained supervisory responsibility for the
implementation of program elements.
Education
Bachelor of Science, Kutztown University – Kutztown, Pennsylvania
• Performance Management, Aubrey Daniels
• Sexual Harassment Prevention, Snell Wilmer
• Changing the Game – Pecos Leadership Center
• How to Write Winning Proposals, Shipley Associates
• Quality Education Systems, Phillip Crosby
Unique Skills & Experience
• Team player with excellent written, oral and public speaking adeptness
• Exemplary organizational skills with keen attention to detail
• Ability to conduct high level resolution for conflict
• Proven ability to prioritize objectives and maintain focus on key priorities
• Ability to demonstrate a results oriented work ethic.
• Exceptional preparation and presentation skills
• Positive role model with strong motivational skills
• Proficient in the following programs: Microsoft Word, PowerPoint, Excel, Outlook, Internet
Explorer, Electronic mail, etc.