Leader-Manager-Problem Solver-Detail Oriented-Flexible
Resume:
Lance Greene
**** **** ** *** **** #*** Clearwater, FL. 33759
Phone: Cell: 727-***-****
Email: ***************@*****.***
Descriptive: Always a leader. Always care about every job I take on. Looking for more than a "check", not just a job. A take charge, "Do What Ever
it Takes" leader type individual, entrepreneurial, analytical, flexible, detail oriented problem solver with extensive people skills and a sense of humor. Looking
for an ethically strong company to work with for the next 15 years or more.
(This resume is designed to give you quick, simple access to my background - a detailed resume is available)
Entrepreneurial - Leadership
Founder/CEO/Sr. Case Manager - 4/2007 – 4/2014 Straight Ahead Outreach (Taking Back Your Life) Inc. – 501c3 nonprofit FL & TN
Owner - 7/1999 to 11/2002 - Gourmet Brat House Minneapolis, MN
Independent Courier - 5/2000 to 3/2002 - Road Runner/Dynamex St Paul MN- 800-***-**** or 651-***-**** (Also operated above biz at same time)
Owner - 2/1990 - 2/1997 - Munchtime Snack Vending & “The Food Butler”Woodbury, MN
Owner/President - 9/1982 - 2/1987 - Encoure Chauffeured Limousine Service, Inc. Minneapolis, MN
Management - Leadership
Manager/Account Manager - 7/31/07 to 3/15/09 - Eco Clean Carpet Solutions (Carpet Cleaning) Knoxville TN. 865-***-****
Retail/Service Store Manager - 2/1987 - 7/1989 - Norleco Service, Inc. Minneapolis, MN & Chicago, IL - Manager
Manager/Trainer - 12/1990 - 8/1994 - Vulcan Steel / Viking Materials Minneapolis, MN - 612-***-**** (Jack Gibson)
Customer Service - (Relationships - Escalation - Retention - Sales)
Customer Service – Escalation Team - 8/21/06 – 3/30/07 - Pods Enterprises Inc. Clearwater, FL. – 727-***-****
Install Coordinator - 12/27/04 to 2/20/06 - Thomas Sign and Awning Co Inc Clearwater FL 727-***-****
Customer Service Associate - 8/1998 to 7/1999 - Delta Dental of Minnesota Eagan, MN - 651-***-****
Customer Service/Associate Support Center Specialist - 2/1997 to 8/1998 - ValueRx/Express Scripts, Inc. New Hope, MN - 952-***-****
Customer Service Associate - 3/1996 - 6/1997 - Century Design at 3M Post Sales Support Center - 3M Headquarters - St. Paul, MN
Product Technical Support
Technical Support/Quality Assurance Assistant - 12/2003 to 11/2004 - Carrier Corp. Clearwater, FL-Mgr. Valerie Straight 727-***-****
Warehouse
Warehouse/Shipping (started as warehouseman) - 12/1990 - 8/1994 - Vulcan Steel / Viking Materials Minneapolis, MN - 612-***-**** (Jack Gibson)
Lance W Greene Resume cont’d
AWARDS
Internal Revenue Service: 2010 - Awarded 501c3 nonprofit Founder status as Straight Ahead Outreach-Taking Back Your Life Inc.
Century Design/3M Company: Key to Quality 1996 - Image of Quality 1996 - Outstanding Service Plaque 1996
Delta Dental Plan of Minnesota - Outstanding Performance and Excellence, 1998 and 1999 - Multiple Lifesaver awards for internal customer service
ValueRx/Express Scripts Multiple Tops (Totally Outstanding Personal Service) Awards from internal associates in Customer Service Department 1998.
Patented Inventor: Electrical Wire Splicer under US Patent# 5.019.674 issued May 28th, 1991
EDUCATION
High school graduate - 6/1977 - Central High School Minneapolis, MN - Business concentration
EQUIPMENT AND SYSTEMS EXPERIENCE
Software: Microsoft Office, Quicken, Vnet, Tandem, Oracle, RxWorks & numerous 3M software applications. Vehicles: Tractor Trailer Lowboy, 20ft
Straight Truck, City Buses (straight and articulated) & service trucks as a mechanic for Minneapolis MTC Transit Co (1979-1982), Dump Truck, Front End
Loader, Back Hoe, Track Hoe & Bobcat. Warehouse Equipment: Shrink wrappers, nail guns, power saw, side loaders, forklifts, overhead cranes &
more. Phone Systems: Various customer service style systems including computer generated phone system (3M Company).
References:
1) David Gargan: Personal and Professional: Cell: 865-***-**** Owner of Eco Clean Carpet Solutions of Knoxville TN
2) Tomlinson Adult Learning Center –Professional: Dr. Debby Vanderwoude (Director) or Miss Essie Sneed (Assistant to Director) St. Petersburg, FL
3) Mike Taylor: Personal & Professional: Cell: 651-***-**** – Rochester MN
4) Valerie Straight: Professional: Cell: 727-***-**** My manager at Carrier Corp Clearwater FL
5) Melanie Duclos: Professional: ****************@***********.*** - 952-***-**** Mpls MN
6) Jack Gibson: Professional: Plant manager of Viking Materials, Mpls MN: Business: 612-***-**** – Jack was my boss at two different warehouse
steel plant environments from 1990-1994 at Vulcan Steel & Viking Materials.
Contact this candidate