JO ANN PAPPAS
Barnegat, New Jersey 08005
609-***-**** ***********@*****.***
SUMMARY
Skillful and dedicated Executive Assistant with extensive experience in the
coordination, planning and support of daily operational and administrative
functions.
Demonstrates capacity to provide comprehensive support for executive-level
staff including scheduling meetings, coordinating travel and effectively
managing all essential tasks.
Adept at developing and maintaining detailed administrative and procedural
processes that reduce redundancy, improve accuracy and efficiency and
achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven
operations; able to identify goals and priorities and resolve issues in
initial stages.
Reorganized filing procedures to allow staff additional time to complete
assignments in a timely manner.
Proficient in Microsoft Office and Windows operating system; 90 wpm with
complete accuracy.
PROFESSIONAL EXPERIENCE
HACKENSACK UNIVERSITY MEDICAL CENTER, Hackensack, New Jersey
June 2011-June 2012
Administrative Assistant I - Cypher/Mobil Emergency Preparedness
Provided high level administrative support to the Coordinator/Manager of
Emergency Preparedness Dept.
. Performed a variety of diversified office functions including recording
all Certifications required by staff employees. Created Certifications
and distributed to the proper departments.
. Prepared Agenda, recorded meeting minutes and distributed to team
committee.
. Incoming mail distribution to key executives and mailbox drop-off to
Emergency Dept. doctors.
. Coordinated and confirmed executive meetings and travel.
. Recorded weekly time sheets for Emergency Dept. doctors and staff
involved in the Emergency Preparedness team.
. Assisted in coordinating day and evening schedule for doctors in
Emergency Trauma Department.
VALLEY NATIONAL BANK, Wayne, New Jersey 2007 - 2010
Administrative Assistant
Provided high-level administrative support to the Senior Vice
President/Director of Anti Money Laundering/Bureau Secrecy Act of the
Compliance Department including 17 investigative team members, Chief
Executives and Vice Presidents of the compliance unit; one of the largest
commercial Banks headquartered in New Jersey.
. Performed a variety of diversified office functions including addressing
inquiries of departmental employees, communicating with various executive
officers from additional building sites connected to Valley National
Bank.
. Coordinated and confirmed executive meetings, webinars, seminars and
travel. Recorded bi-weekly time, expense and travel reports.
. Reduced company expenses by identifying cost-effective purchases with key
providers.
. Closely observed use of supplies thereby respectfully maintaining monthly
budget limitations.
. Coordinated and hosted successful client seminars, booking venues and
prepared agendas for guest speakers.
. Volunteered overtime to assist team to complete deadline case sensitive
projects
BRITISH PETROLEUM, Wayne, New Jersey 2005 - 2007
Executive Assistant
Provided high-level administrative support to the Vice President of Global
Lubricant Technologies including 25 technical team members; one of the
world's largest oil and petrochemical companies.
. Reduced company expenses by identifying cost-effective purchases with key
providers.
. Coordinated and hosted successful client seminars, booking venues and
prepared agendas for guest speakers.
MEDCO PHARMACEUTICAL, Franklin Lakes, NJ 2004 - 2005
Executive Assistant
Provided high level information data to the Vice President of Sales
including 9 associated team members; one of the world's largest
Pharmaceutical companies.
. Directed all administrative and project support efforts. Assisted in
business-development research and compiled results for review. Developed
presentations and scheduled all executive-level meetings and travel.
Recorded bi-weekly time, expense and travel reports. Managed invoice and
billing processes.
. Created a purchasing format that resulted in significant cost-effective
savings throughout all departments.
KELLER & KIRKPATRICK, INC., Parsippany, NJ 2000 - 2004
Administrative Assistant
Provided administrative support for Project Manager as well as five
structural engineer team members; a highly company specializing in
constructing and repairing bridges.
. Managed all projects and information-management processes.
. Compiled and analyzed data from monthly reports to prepare manager
presentations to executive management.
. Developed internal correspondence that facilitated effective
communication as well as transferred critical information to the utility
companies involved in each project.
. Played key role in inter-office document development, involving internet
downloads and client specific designs.
. Significantly reduced time required to prepare technical reports by
reducing redundancy and implementing standards.
WESTERN WORLD INSURANCE COMPANY, Franklin Lakes, NJ 1996 - 1999
Secretary /Collections
LAW OFFICE OF ROSENBERG & REESE, Pompton Lakes, NJ 1993 - 1996
Legal Secretary
*References and additional work experience available upon request