Customer Service Medical Assistant

Chavely Rijo, RMA, CPT

*** ******** ****** *******, #**

Roslindale, MA 02131

C: 857-***-****

***********@*****.***

Registered MEDICAL aSSISTANT & Certified phlebotomy technician

HIGHLY MOTIVATED, ENERGETIC HEALTH CARE PROFESSIONAL CURRENTLY SEEKING A MEDICAL

ASSISTANT POSITION.

Skill set includes:

- Vital Signs

- Veni-puncture

- EKG's

- Assisting Providers with procedures, treatments, and/or minor surgeries

- Conversational Spanish

- Preparing and maintaining examination and treatments areas

- Preparing and administering oral and parenteral medications

- Point Of Care Testing

__Charting

- Excellent Organizational Skills

- Adaptability to Change

- Patient Education

__HIPAA Knowledge

__OSHA Blood Borne Pathogens

EDUCATION/CERTIFICATIONS:

. Health Training Center, Cambridge, MA Campus Medical

Assistant Certificate, 2013

. Health Training Center, Cambridge, MA Phlebotomy

Technician Certificate, 2013

. American Registry of Medical Assistants (ARMA) RMA# 541313,

2013-2014

. American Society of Phlebotomy Technicians (ASPT) 2013-2014

. American Heart Association CPR Certified September

2013- September 2015

PROFESSIONAL EXPERIENCE

October2013-November 2013 Angels Neurological Center

Abington, MA Medical Assistant Extern

. Successfully completed 161.5 hours of externship

. Performed Vital Signs

. Prepared patients for their exam and or treatment

. Assisted providers when needed

. Stocked examination/treatment areas

. Adhered to OSHA/HIPAA guidelines

. Gained experience with Electronic Medical Records

. Scheduled follow up appointments

. Telephoned pharmacy on behalf of the providers/ patients

. Patient Education

April 2013-May 2013 Cambridge Hospital

Cambridge, MA Phlebotomy Technician

Extern

. Successfully completed 120 hours of externship

. Obtained required 100 draws

. Demonstrated proper use of equipment and technique

. Strictly adhered to OSHA and HIPAA guidelines

. Built rapport with patients and colleagues

WORK EXPERIENCE

April 2011-April 2012 Boston Distribution

Boston, MA Front Desk Secretary

. Organized multiple files, answered multiple phone lines, utilized copy

machine, monitored outgoing and incoming facsimiles, processed

financial transactions, provided quality customer service

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