Human Resources Management

RESUME

ROXANA L MORROW BS, MA, PhD CANDIDATE

**** **** ***** ** ***** ( Cleveland, OH 44111-5839 216-***-**** (

****@***.***

ACCOMPLISHED BUSINESS PROFESSIONAL OFFERING AN EXCELLENT RECORD OF

INTEGRITY, PROFITABILITY, DECISION MAKING, AND STRONG RECORD OF PERFORMANCE

IN:

Finance ? ADMINISTRATION ? POLICY DEVELOPMENT ? COMPLIANCE

STRATEGIZING ? CRM PROGRAM MANAGEMENT ? LEADERSHIP ? CHANGE

MANAGEMENT? PROCESS REENGINEERING ? PROGRAM & PROJECT MANAGEMENT ?

RISK MANAGEMENT ? STRATEGIC PLANNING ? PERFORMANCE METRICS

SUMMARY OF QUALIFICATIONS

. ENHANCE REVENUES BY IMPROVING COLLECTION POLICIES AND PROCEDURES FOR

PAYMENT AGENTS AND CUSTOMERS.

. Demonstrate expertise in financial management and fiscal forecasting.

. Building productive teams through employee development, flexibility, open

communication and compromise.

. Improving financial information management by creating user-friendly MS

Access databases.

. Developing innovative investment strategies, such as investing over

weekends and holidays.

. Optimizing cash management by reducing account analysis fees and

informing brokers of future investment needs.

. Effective in managing portfolios of up to $18 M.

. Expert in federal and commercial banking policies.

. Proficient in budgeting, banking policy, payment processing, writing &

research, ACH & wire transfers.

. Consistently meet deadlines with quality results through time management

and attention to detail.

. Serve as a role model to colleagues by participating in committees and

special events, pursuing professional training and education, as well as

being open to questions and concerns from coworkers.

. Provide total commitment to colleagues, clients and the organization as a

whole.

. Work well as a part of a team through flexibility, open communication and

compromise.

. Interact well with people at all levels regardless of their cultural,

economic or social backgrounds.

. Media Chairperson for Omaha Jaycees College and Career Fair

PROFESSIONAL EXPERIENCE

Chancellor University, Cleveland, Ohio ( March 2009 - Close

. Adjunct Faculty, College of Business.

. Instructed Managerial Finance, Supervisory Management, Management of

Human Resources courses - on ground, hybrid, and online.

Cuyahoga Community College, Cleveland, Ohio ( August 2009 - Present

Academic institution with over 10,000 students

. Adjunct Faculty, College of Business

. Instruct Introduction to Business, Organizational Behavior, Economics,

Labor Management Relations, Management of Human Resources, Principles of

Management / Organizational Behavior, and Principles of Marketing - on

ground, hybrid, online, and distance.

ROXANA L MORROW BS, MA, PhD CANDIDATE

****@***.***

Page 2

Unemployed, Cleveland, Ohio ( July 2008 to March 2009

Robert Half International, Inc., Cleveland, Ohio ( January 2008 to July

2008

Financial Analyst/ First Assignment

. Utilized MS Access database, created competitive sales pricing analysis

proposals for vice president and sales team of an international

corporation.

Financial Analyst/Second Assignment

. Created MS Access databases providing precise department budget

information for 10+ departments for the finance manager of an

International Corporation.

ADDITIONAL PROFESSIONAL EXPERIENCE

Omaha Public Power District, Omaha, Nebraska ( 1988 to 2007

Receipts Analyst (1997-2007)

. Developed policies and procedures for customer bank collection payment

facilities covering approximately one-third of the state of Nebraska.

. Coordinated collection and processing of Sanitary and Improvement

District Warrant payments.

. Impacted revenues by $5M+ increase annually by enhancing capacity to

track and monitor payment of sanitation warrants through design and

implementation of MS Access database.

. Minimized variances between forecast and actual revenues (1-2% monthly)

by developing revenue spreadsheet, which provided information for cash

and treasury investments and disbursements spending.

. Monthly fiscal revenue forecasts within 1% to 2% of actual; reviewed

monthly variances, provided explanation.

. Collaborated with supervisor in preparing annual departmental budget of

$450,000 - $500,000.

. Led and supervised five employees, directed work assignments daily, and

reported necessary information to the vice president and division manager

during supervisor absences.

. Cross trained for five positions which increased efficiency and

effectiveness of department's ability to function during employee

absences.

. Participated with supervisor in interview and hiring process.

. Trained new hires in five department areas.

Cash Management Analyst (1988-1997)

. Oversaw short-term cash management.

. Monitored maturing investments and bank balances.

. Advised assistant treasurer on short-term investments, ACH transactions,

and wire transfers after analyzing daily revenue estimates and

disbursements.

. Obtained investment and transfer approvals from assistant treasurer.

. Collaborated with Goldman Sachs on completing tax exempt commercial paper

transactions.

. Produced revenue and disbursement forecasts.

. Resolved variances between forecasts and actual revenues.

. Improved cash management processes by devising MS Access databases.

. Increased revenues $350,000-$500,000 by convincing management to invest

over weekends and holidays.

. Secured $15M-$18M in investments for the company's annual in lieu of tax

payments for 13 southeastern tax-exempt counties

. Decreased account analysis fees by maintaining three bank balances at

$6,000-$15,000.

. Reengineered and automated cash management desk.

ROXANA L MORROW BS, MA, PhD CANDIDATE

****@***.***

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Bellevue University, Bellevue, NE ( February 2004 - April 2006

. Adjunct Faculty, College of Professional Studies.

. Instructed and co-instructed accelerated 48-week undergraduate Management

of Human Resources Program

. Instructed Assessing, Evaluating, and Documenting Information in a

Virtual Environment; Human Resource Management in the New Millennium;

Recruitment, Selection, and Placement of Human Resources; Organizational

Behavior and Communication; Fundamentals of Human Resource Management;

Health, Safety, and Security in the Workplace; Employee and Labor

Relations, Statistics for Human Resource Managers; Compensation

Administration; Benefits Administration, Training and Development of

Human Resources.

Iowa Western Community College, Council Bluffs, IA ( August 2003 - December

2004

. Adjunct Faculty, Business Department

. Instructed Career Strategies

EDUCATION

Ph.D.

(In Progress / 2016 Completion)

Applied Management and Decision Sciences

Specialty - Leadership and Organizational Change

Walden University; Minneapolis, MN

Master of Arts in Management

Bellevue University; Bellevue, NE

August 2003

Bachelor of Science in Management of Human Resources

Bellevue, University; Bellevue, NE

January 2000

ADDITIONAL TRAINING

Studying for Certified Treasury Professional examination

Human Resources, Finance, Supervisory Business Skills, Team Building,

Delegation,

Customer Relationship Management, Conflict Resolution, Microsoft software,

and more

(Details upon request)

PROFESSIONAL AFFILIATIONS

American Academy of Finance Professionals, Association of Financial

Professionals

National Association for Female Executives, Society for Human Resources

Management,

Academy of Management

Phi Theta Kappa

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