Vlora Bislimi
London, Ontario N5Y 2N9
*************@****.***
SKILLS
. Telephone Answering, 12-Line System
. Word Processing and Typing
. Filing
. Excellent Organizational Skills
. Strong Customer Relations Skills
. Computer Proficiency
. Communications - Good written and verbal presentation
skills. Use proper grammar and have a good speaking voice
. Bilingual - Albanian & English
. Interpersonal Skills - Able to get along well with co-
workers and accept supervision. Received positive
evaluations from previous supervisors
. Flexible -Willing to try new things and I am interested in
improving efficiency on assigned tasks
. Hard-working -Throughout college, worked long hours in
strenuous activities while attending school full-time.
Managed as many as 40 hours a week in school while
maintaining above-average grades
. Cash Sales - Handled more than $2,000 in daily cash sales
. Reliable - Excellent attendance record
Work Experience
NPT LLP Chartered Accountants 2014
Administrative assistant
. Provided general administrative and clerical support
including mailing, scanning, faxing and copying to
management
. Maintained electronic and hard copy filing system
. Opened, sorted and distributed incoming correspondence
. Performed data entry and scan documents
. Assisted in resolving any administrative problems
. Answered calls from customers regarding their inquiries
. Prepared and modified documents including correspondence,
reports, drafts, memos and emails
. Scheduled and coordinated meetings and appointments for
Manager
WestSide Family Restaurant
2014 Waitress/Hostess
. Delivered outstanding food and beverage service to
customers
. Greeted all guests, using the guests' name as often as
possible
. Took orders from guests and offering advice on the menu
. Gave guests an accurate bill then taking payment from them
in cash or debit cards
. Ensured the Cashier Tally Sheets are accurate and any
discrepancies are noted and signed by a supervisor
. Kept the Place of Work and surrounding area clean and
organized at all times
. Escorted customers to their tables
. Removed dishes and glasses from tables, and taking them to
kitchen for cleaning
. Prepared accurate checks that itemize and total meal costs
and sales taxes
Beckett Personal Injury Lawyers
2013 Office Assistant
. Proofread records and reports for accuracy
. Typed and edit correspondence
. Prepared carrier packages for UPS and Federal Express
. Performed document photo copying and paperwork distribution
tasks
. Doubled as receptionist when required
. Transported materials and supplied between departments
. Ensured repairs for all office equipment
. Assisted in managing accurate billing and records
. Created and maintain meaningful liaison with vendors and
suppliers
. Ran errands for office staff
. Maintained office equipment such as copiers and printers
. Scanned incoming mail for recipient information
. Managed outgoing mails
. Retrieved files on demand
Sammy's Souvlaki,
2012 Restaurant Supervisor
. Oversee and supervise daily operations of the restaurant
. Prioritize, schedule, assign, train, review and evaluate
assigned restaurant staff
. Monitor integrity of restaurant operation and the provision
of services
. Resolve routine problems encountered in performance of work
assignments
. Handled all complaints and requests from customer
. Doubled as a casher and cook
Education
Montcalm Secondary School London, Ontario
Sept 2006-June 2010
Fanshawe College London, Ontario
Sept 2010-August 2012 Office Administration Executive
References
Available upon request