Human Resources Manager

[pic] Jarrett E. Walton

**** ******* *** ***** *********, GA 30294 404-***-****

**************@***.***

SUMMARY OF EXPERTISE

Strategic-minded leader credited with implementing best in class

initiatives in all key functional areas of human resources. Possess

seventeen (17) years experience and progressive advancement in positions of

leadership. Effective at communicating ideas and procedures in both a

clear and professional manner. Excellent at motivating groups of people to

meet goals both personal and professional. Efficient at developing and

training associates into effective workers. Creative in implementation of

business strategies and projects.

EDUCATION

Georgia State University

Atlanta, GA

Master of Science Degree

Human Resources Development

Hampton University

Hampton, VA

Bachelor of Science Degree

Music Engineering Technology

PROFESSIONAL EXPERIENCE

Alorica Kennesaw, GA

2014

Human Resources Manager

. Traveled and facilitated domestically to ensure that service

requirements were being met.

. Located, Recruited, Hired, Coached, Trained, and Motivated

Recruiting team member(s) in designated

area.

. Directed manage the day-to-day activities of the team providing

guidance, coaching and mentorship.

. Prioritized openings based upon qualifications.

. Developed metric accountability.

. Worked with team on expectations, career goals and aspirations.

. Worked with external partners or vendors as needed on appropriate

recruiting solutions and tactical

recruiting.

. Reviewed Vendor list as needed to ensure current Vendors or

Partners are providing value and in

addition review and make recommendations on additional support as

needed.

. Utilized Referrals, Redeployments and Recruiting of needed internal

and external resources including

the sourcing of IT and Management Consultant professionals through

Internet Sourcing and

Professional networking and direct targeting.

. Attended local events to gain further education on Recruiting

strategy, build relationships with potential

clients and candidates.

. Worked with consulting project management and principals to

determine upcoming gaps and needs

for current and future projects.

. Worked with consulting project management and principals to

recommend potential internal and

external solutions for needs.

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Family Ties, Inc. Atlanta, GA

2001-present

Manager of In Home Cases

. Managed the total facilitation of in home cases as necessary to

provide quality services.

. Trained new hires on position responsibilities in various

organizational departments.

. Traveled and facilitated domestically to ensure that service

requirements were being met.

. Prepared legal documents as needed to capture case encounters.

. Partnered with business partners to communicate and service plans.

. Monitored and ensured effective safety measures.

. Ensured that superior policy and procedures were developed.

. Coordinated the logistics of region members to review area

performance.

. Established metrics to improve team performance.

Spelman College Atlanta, GA

2012-2013

Human Resources Manager

. Initiated a campus wide revitalization of health initiatives which

promoted excitement around health/ wellness.

. Developed a bid process to identify, retain, and recruit vendors

including financial and fiscal evaluation.

. Designed monthly imaging initiatives such as lunch and learn topics

and quarterly fairs to promote the refocus on health and wellness.

. Managed all benefits program policies and procedures, including but

not limited to welfare plans (health, dental, vision, life and other

voluntary plans), retirement programs, wellness programs, safety, and

employee relations in regard to performance for 569 full time and 150

part time faculty/ staff.

. Oversaw the fiscal management of all benefits programs with a yearly

revenue of 5.8 million dollars.

. Led cross functional benefit teams on data preparation and analysis

to serve a variety of institutional needs to meet the needs of the

college faculty and staff.

. Designed compensation and benefits services and strategies, made

recommendations, and prepared proposals for new and improved programs

based on institutional need and/or governmental changes.

. Advised managers and employees on resolutions for specific problems

relating to job performance and benefit program issues.

. Oversaw effective security access to personnel data to mitigate

institutional risk, maintains continuity of operations,

and safeguards data integrity.

. Counseled employees on available retirement options, rules, and

regulations, both mandatory and voluntary.

. Oversaw leave of absence programs to ensure administration according

to applicable federal laws and College procedures.

. Implemented benefits programs, ranging from the initial stage of

gathering information through program implementation and evaluation that

are compliant with all applicable federal, state and local laws.

. Coordinated the development and implementation of programs, special

projects, research studies and other divisional initiatives to identify

best practices and process improvements in order to promote functional

efficiency and productivity.

. Collected and interpreted area, regional and national benefit

information for all employee levels using a variety of methods

(including, but not limited to personal contact, surveys and

publications, studies) to determine the competitive position of the

College.

Wal-mart Atlanta, GA

2008-2012

Human Resources Manager

. Developed a panel interview process to identify, retain senior level

talent in the organization.

. Designed a partner program to align both human resources and

operations in the identification of senior level talent.

. Developed an imaging initiative to improve the community perception

in regards to customer service in locations in metro Atlanta.

. Developed an imaging initiative to improve the caliber of candidates

that expressed interest in senior level positions.

. Evaluated the efficiency and execution of HR operations.

. Developed, communicated and executed action plans; and analyzed

results.

. Served as the authoritative source for all matters related to staff

employment, including, but not limited to,

recruitment/selection procedures, new employee orientation, promotions,

reclassifications, transfers, salary

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administration, demotions, layoffs, and terminations.

. Oversaw the examination, recommendation, and implementation of

initiatives to create a diverse environment for staff that is free from

gender, sexual, ethnic, or cultural discrimination.

. Provided leadership, coordination, and general direction regarding

policies, plans and programs to the administrative division, and oversaw

their execution.

. Ensured that the hiring process is in compliance with all applicable

laws & policies.

. Forecasted and analyzed workforce-planning data to ensure ample

staffing for all departments. Assist with external recruitment for store-

level positions by participating in job fairs & hiring forums.

. Drove the HR Review process and other business initiatives by

providing data and recommendations that support succession planning.

. Partnered with store management team to identify and develop talent.

. Resolved Associate issues and facilitate in-store resolutions that

are fair & consistent.

. Conducted investigations and partner with district and divisional

leadership to find resolutions.

. Drove Human Resource metrics to: reduce voluntary turn-over,

encourage 401(k) participation, ample staffing and efficient usage of

labor hours, drive the performance management process, and ensure

execution of Associate training programs.

Home Depot Ellenwood, GA

2006-2008

Human Resources Manager

. Developed a panel interview process to identify, retain senior level

talent in the organization.

. Designed a partner program to align both human resources and

operations in the identification of senior level talent.

. Developed an imaging initiative to increase awareness of a new

location in metro Atlanta.

. Developed an imaging initiative to improve the caliber of candidates

that expressed interest in senior level positions.

. Evaluated the efficiency and execution of HR operations.

. Served as the authoritative source for all matters related to staff

employment, including, but not limited to,

recruitment/selection procedures, new employee orientation, promotions,

reclassifications, transfers, salary

administration, demotions, layoffs, and terminations.

. Insured members of the Division work effectively as a team,

developed mechanisms to evaluate performance of the Division, and

diagnosed its strengths and weaknesses.

. Insured that the Division can adapt to change, acted responsibly

within its authority, and is accountable for its actions.

. Oversaw the examination, recommendation, and implementation of

initiatives to create a diverse environment for staff that is free from

gender, sexual, ethnic, or cultural discrimination.

. Provided leadership, coordination, and general direction regarding

policies, plans and programs to the administrative division, and oversaw

their execution.

. Ensured that the hiring process is in compliance with all applicable

laws & policies.

. Forecasted and analyzed workforce-planning data to ensure ample

staffing for all departments. Assist with external recruitment for store-

level positions by participating in job fairs & hiring forums.

. Drove the HR Review process and other business initiatives by

providing data and recommendations that support

succession planning.

. Partnered with store management team to identify and develop talent.

. Conducted investigations and partner with district and divisional

leadership to find resolutions.

. Drove Human Resource metrics to: reduce voluntary turn-over,

encourage 401(k) participation, ample staffing and efficient usage of

labor hours, drive the performance management process, and ensure

execution of Associate training programs.

Steak N Shake Atlanta, GA

2005-2006

District Human Resources Manager (Alabama/Georgia/North Carolina/ South

Carolina)

. Developed a panel interview process to identify, retain senior level

talent in the organization.

. Designed a partner program to align both human resources and

operations in the identification of senior level talent.

. Developed an imaging initiative to establish independence during a

transition from corporate to franchise operation.

. Developed an imaging initiative to improve the caliber of candidates

that expressed interest in senior level positions.

. Evaluated the efficiency and execution of HR operations.

. Managed the daily operations of the human resources department

(employee classification, compensation and

benefits, recruitment, selection, and training) for twenty four (24)

restaurants in the Alabama, Georgia, North

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Carolina, and South Carolina markets.

. Assisted in the implementation of the HR strategic direction to

ensure continuous performance improvement in the

areas of associate staffing and retention, management bench development,

operations excellence, effective associate

relations and effective utilization of the Virtuous Cycle and Leadership

Model by the District Managers and General Managers.

. Provided training and coaching to ensure that leaders are

maintaining professional work environments and utilizing effective

leadership behaviors that minimize potential associate relation issues.

. Completed investigations ensuring Regional HR, Director of HR

Operations, and Legal Department are involved as appropriate.

. Educated, communicated, and administered benefits programs to

managers and associates.

. Provided feedback, and/ or piloted company- wide HR policies and

practice initiatives, and/ or facilitate rollout.

. Lead cross- functional teams to maximize employee involvement.

. Ensured effective performance development plans for associates and

managers within each unit; monitored development progress of high

potential managers.

. Oversaw the succession planning process and district wide management

staffing and development goals are met.

. Effectively sourced, interviewed, and hired quality candidates from

internal, external, and campus efforts to meet hiring needs.

. Oversaw the development and utilization of District Training Stores

and their General Managers.

NAESM, Inc. Atlanta, GA

2003-2004

Human Resources Manager

. Managed the daily operations of the human resources department

(employee classification, compensation and

benefits, recruitment, selection, and training).

. Administered all aspects of hiring, including recruiting,

interviewing, and hiring new personnel in accordance with

policies and requirements that have been established.

. Monitored employee relations by improving morale, productivity,

and job turnover.

. Investigated and resolved EEO and Affirmative Action Grievances

using EEO and Affirmative Action guidelines and

laws.

. Assessed the training needs of employees and develop executive

development plans that will achieve deficiencies.

. Managed a wide array of programs covering occupational safety

and health standards and practices; medical

examinations and minor health treatment, such as first aid;

publications; employee suggestion systems; and

counseling services.

. Maintained the agency's competitive edge by ensuring fair and

equitable pay rates by conducting market research on

positions.

. Coordinated a variety of programs including volunteerism and

community service.

. Served as the Project Coordinator in the development and

implementation of several volunteer projects in

collaboration with Hands on Atlanta.

REFERENCES

Provided upon request

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