Customer Service Manager
Resume:
DEANNA MARIE MELICZ
** ********* ******, ********, ** 07675
**********@*****.***
EDUCATION
Bergen Community College, Paramus, NJ Class of 2013
Associates of Liberal Sciences
SUMMARY OF QUALIFICATIONS
Creative, artistic. self-motivating, out-going, hard working and trustworthy
Proficient in learning and catching on quickly with a history of increasing responsibilities. Outstanding people skills and customer service orientation.
WORK EXPERIENCE
American Imaging Center October 2013-June 2014
Receptionist for the X-Ray Department
• Help patients get set up for their x-rays.
• Answering telephones and scheduling patients for their x-rays.
• Update and maintain patient records, filing.
• Thorough use of computer program MEDICS.
Above and Beyond Holistic Wellness Center May 2013-September 2013
Summer Intern – Medical Receptionist
• Heavy patient interaction, welcoming patients as they arrive, scheduling return visits.
• Answering telephones; making appointments for current patients as well as prospective patients.
• Helping patients with their care in the office; traction exercises, vibration plate, cryotherapy.
• Setting up X-rays.
• Keeping track of patient treatment plans.
• Knowledge and use of the Platinum and Millenium computer programs.
Hand and Stone Massage and Facial Spa, Emerson, NJ January 2012 – May 2013
Assistant Manager- Promoted from Receptionist
• Telephone contact with prospective clients and current clients.
• Meeting and greeting clients.
• Conducting interviews, hiring and training spa associates.
• Scheduling appointments, using the Millenium System.
• Light paperwork, filing and inventory.
• Conference calls with owners.
• Payroll.
• Act as back up for Spa Manager.
Law Offices of Kelly Berton Rocco, Hackensack, NJ August 2011 – November 2011
Office Assistant
• Filing, answering the phones, helping out with various projects.
• Responsible for inventory of supplies, keeping track of what is needed routinely
References available upon request.
Contact this candidate