Human Resources Resource

Jennifer Preshette Duggan

Lithonia, GA ***** * (Daytime) 678-***-****

(Home) 770-***-****

*********@*******.***

SUMMARY:

An experienced Human Resources Professional with strong knowledge in

benefit administration and talent management. A steady and consistent

performer who is project-focused and utilizes skills requiring depth,

research and specialization in HR Management. Capable team player who

works best when expectations are clear. Strong interpersonal skills,

optimistic and self-confident. I am seeking a professional managerial

position, which will allow me to utilize my skills, education, and

knowledge in Human Resource Management.

EDUCATION:

Southern Polytechnic State University,

Marietta, GA

Major: Business Management: Minor: Marketing, 9/97-8/01

Graduated: August 2001, Bachelor of Science

DeKalb College, Clarkston, GA

Major: Business Administration, 9/92-6/96

Graduated: June 1996, Associate Degree in Science

EXPERIENCE:

Georgia Campaign for Adolescent Power & Potential - (GCAPP) Atlanta,

GA

Job Title: Human Resources/Operations Manager - 10/2007 - 12/2013

. Develop company policies and procedures

. Direct and coordinate other human resources activities including

employment, compensation, labor relations, benefits, training and

employee relations

. Coordinate recruitment efforts for exempt and nonexempt employees,

temporary employees, consultants, contractors, interns

. Pre-screen job applicants, job posting, interviewing, background

checks, job verification, reference checks, job offer letters,

orientation, onboarding

. Key champion and direct contact to lead all benefit-related events

. Provide human resource administration of benefits including medical,

dental, vision, FSA

. Benefit file creation and maintenance

. Coordinates annual open enrollment meetings. Maintains relationships

with benefits providers; Coordinates renewals and/or amendments with

insurance policies.

. Ensure all information entered into benefit portals are accurate,

timely and efficient

. Reconcile all leave paperwork once approved (FMLA, STD, LTD).

Administers the leave process by preparing required paperwork,

tracking amount of leave used, ensures receipts of proper return to

work documentation

. Reconciliation of COBRA payments, handle separation process, exit

interviews

. Prepares reports and recommend procedures to reduce absenteeism and

turnover

. Investigates accidents and prepares report for insurance carrier

. First point of contact for employee questions and concerns. Address

general questions posed by employees and provide any necessary form

and/or materials

. Coordinates management training in interviewing, hiring, terminations,

promotions, labor laws, performance reviews, safety, harassment

. Administers salary administration program to ensure compliance and

equity within organization

. Communicate with legal counsel if necessary to ensure compliance with

all federal, state and local government requirements.

. Represent organization at personnel-related hearings and

investigations

. Assist in developing projects and events for employee recognition

programs

. Collect biweekly payroll activity logs. Record biweekly time/wage

information on payroll processing software; Prepare the annual

allocation report.

. Advise and assist CEO/President with any human resource issues that

may arise

. Responsible for office operations and maintenance including order

office supplies, conduct vendor negotiations, lease agreements,

emergency preparedness, equipment maintenance, tenant liaison,

developed standard operating procedures

American Association of Occupational Health Nurses, Inc. (AAOHN) Atlanta,

GA

Title: Business Affairs/Human Resources Specialist, 11/99- 10/07

. Provide support services in the implementation of human resource

policies, programs and benefits

. Provide human resource administration of benefits including medical,

dental, vision short-long term disability, payroll, payroll taxes and

reports.

. Coordinate human resources activities including recruitment for exempt

and nonexempt employees, temporary employees, prescreening applicants,

job posting, background checks, job verification, job offer letters

. Orientation of new employees, conduct open enrollment meetings,

maintain personnel and medical records, maintain employee handbook,

handle termination processing, exit interviews, COBRA procedures

. Act as an information liaison between federal, state and local

agencies regarding tax and benefit state agencies.

. Maintain personnel records including attendance, LOA, vacation and

sick leave records, notices, change records, performance appraisals,

performance reviews and other information.

. Generate notification to employees and supervisors when appropriate

action is required of benefit or salary changes, process claims

including unemployment claims.

. Prepare tax deposits and report consistent with legal requirements.

. Prepare and maintain monthly, quarterly, and annual payroll tax

returns and information.

. Assist in the research and preparation of financial data for budget

and annual audit.

. Collect biweekly payroll activity logs. Record biweekly time/wage

information on payroll processing software (HRIS). Prepare the annual

allocation report.

. Assists in the research and preparation of financial data for budget,

annual audit, bank reconciliation, general ledgers, and other projects

as needed.

Brighton Residential Atlanta,

GA

Title: Human Resources Coordinator/Administrative Assistant, 8/98-

11/99

. Processed employee payroll for five divisions (ADP software)

. Updated monthly ownership reports in Word

. Updated financial records and 401K plan information

. Recorded business transactions in company ledger for new property

development

. Allocated funds for each new property for expenses

. Prepared leasing agreements and performed related work task

. Evaluated and verified credit reports for incoming residents

. Handled collections and delinquent resident accounts.

COMPUTER AND MANAGEMENT SKILLS

. Microsoft Word, Access, Excel and PowerPoint, Outlook, Lotus Smart,

FoxPro, ADP Resource, Paylinks software, Ceridian

. Ability to work current software

. Ability to communicate verbally and writing clearly, concise and

effectively

PROFESSIONAL DEVELOPMENT/TRAININGS

. Employment Laws, Regulations and Compliance

. Effective Leadership and Emotional Intelligence

. Performance Appraisals: Helping Employees Succeed

. Pay and Performance Overview

. Terminations: Essential Actions for Success

. Conducting an Accident Investigation

. Using Behavioral Interviewing

. Basic Skills for First-Time Supervisors

. Progressive Discipline

. Reduction in Force

. Effectively Managing Employees

. The Essentials of HR Law

PROFESSIONAL AFFILIATIONS

. SHRM National Member

. SHRM Atlanta Member

Contact this candidate