Human Resources Training

HUMAN RESOURCE BUSINESS PARTNER

Experienced * Strategically Focused * Associate Relations Advocate *

Seasoned Human Resources professional with broad-based experience as a

strategic member of corporate leadership teams. Skilled at aligning human

resources vision and strategy to achieve business objectives in a fast-

paced, results-oriented environment. Proven track record in successfully

managing medium to large sized operational and staff groups in both human

resources and support services. Experience working in Union and non-union

environments. Trustworthy, self-motivated, and dedicated individual whose

leadership style exhibits an equal concern for people and results.

PROFESSIONAL EXPERIENCE

THE Wright CAREER CONNECTION - LITHONIA, GA

2012 - Present

The wRIGHT Career Connection is a volunteer community-based organization

whose mission is to offer relevant and timely career development training

to non traditional job seekers. The Center's goal is to provide

opportunities for these job seekers to explore career options, obtain

career-related experience and to research and find meaningful employment

appropriate to their knowledge, abilities, aspirations and interests.

TJX COMPANIES - DECATUR, GA

2007 to 2012

Manager of Human Resources

Responsible for the development, implementation, and interpretation of

various human resources policies and procedures for all company personnel.

Developed goals, objectives, and systems that supported the company's

mission and culture. Administered compensation and benefits programs to

include claims resolution. Monitored career progression programs and

performance evaluation metrics and revised as appropriate. Developed and

maintained affirmative action program and other records, reports, and logs

to conform to EEO regulations. Conducted recruitment activities for

exempt and non exempt personnel. Developed, facilitated, and evaluated

general and safety training activities for a multi-skilled and culturally

diverse workforce. Handled employee relations counseling, outplacement

counseling, and exit interviewing. Participated in administrative staff

meetings and attended others as required. Maintained company organization

charts and employee directories. Evaluated reports, decisions, and results

of the HR department in relationship to established goals and budgetary

requirements Recommended new approaches, policies and procedures to effect

continual improvements in efficiency of department and services performed.

Maintained HRIS records and compiled reports from database. Maintained

compliance with federal and state regulations concerning employment-related

issues. Counseled management on legal and personnel-related matters as

appropriate.

. Helped to develop, coordinate, and facilitate team concept training which

positively impacted employee engagement and improved morale.

. Developed workplace diversity program which helped to improve

understanding and sensitivity to various cultures, gender, ethnicity, and

lifestyles.

. Developed and administered employee satisfaction surveys and implemented

appropriate corrective actions.

. Established a quarterly talent review process and mentoring program to

facilitate career progression and improve retention.

. Facilitated employee development based on feedback from annual

performance reviews.

. Improved communications in the plant by implementing quarterly

newsletter, quarterly town hall meetings, and monthly round table

meetings of a cross section of the workforce, and provided feedback and

implemented corrective measures as appropriate.

. Implemented an "Early Wins" program for all newly hired exempt associates

which resulted in a positive impact on morale and retention.

. Developed and implemented monthly employee relations, community

relations, lunch and learn, and diversity activities.

. Established job shadowing and co-op experiences through local area high

school and technical colleges.

. Set up English-as-a-Second Language classes at worksite.

. Developed and implemented recognition and rewards program (including ad

hoc awards).

. Reduced headcount in two functional areas based on results from SWOT

Analysis.

. Developed and implemented HR metrics.

. Developed and implemented a "Year of the Supervisor" program for the

recruitment, on-boarding, development, and retention of first line

supervisors.

. Regularly facilitated staff development sessions for leadership level.

. Reduced payment of unemployment claims by 50%.

. Introduced a union avoidance program that was adopted across the

company's network.

. Led a cross functional team responsible for implementing Project 2020 to

identify, establish, and execute HR strategies that supported business

goals and strengthened organizational effectiveness.

WRIGHT WAYS 2 TRAVEL - LITHONIA, GA

2004 - 2007

Home-Based Corporate Travel Business

FLEETGUARD, INC. - COOKEVILLE, TN

2002 to 2004

Global Director of Human Resources

Provided leadership support to ensure the precise and timely execution of

all HR initiatives including employee relations, labor relations,

recruitment, legal compliance, compensation, benefits, performance

management, training and development, safety, workers' compensation,

unemployment compensation, progressive discipline, organizational change,

and recognition and rewards. Served as strategic partner with the local

management team by providing guidance to Plant Manager, functional

managers, and supervisors in the interpretation and application of

established HR policies and procedures. Ensured full compliance with all

relevant federal and state laws and governmental regulations. Managed

various HR projects including implementation, communication, training and

evaluation of various projects. Developed, facilitated, and evaluated

Leadership Development, Management and Supervisor Development, incumbent

and new employee training and development, and safety training. Managed

career progression and succession planning.

. Led a project team that implemented contributory retiree health care

premiums resulting in a major savings for the company.

. Served as the company's Chief Spokesperson in the negotiation of an

interim cost effective bargaining agreement with United Auto Workers.

. Worked on a project team that reduced headcount and realigned products

that netted the business unit a savings of $1.2 million per year.

. Developed and coordinated e-learning leadership development training

programs.

. Developed the company's first Summary Plan Description for both active

and retired employees.

. Established a joint interview team of hourly and salaried employees.

. Implemented monthly diversity "Lunch and Learn" sessions.

. Developed and implemented a Recognition and Rewards program which was

modeled throughout the company.

. Coordinated a company-wide market analysis of salaried compensation and

made recommendations to achieve equity at the 50th percentile.

. Implemented forced ranking performance evaluation and developed a plan

for managing out employees with poor performance.

KELLOGG USA, INC. - ROSSVILLE, TN

1999 to 2002

Manager of Human Resources

Developed and implemented the consistent application of policies and

procedures. Administered compensation, health, and benefits programs.

Implemented career and succession planning throughout all levels of the

exempt organization. Provided labor relations support to management and

employees. Developed and coordinated supervisory and team leader training.

Led Safety Committee and developed monthly safety discussions for team

meetings. Established workforce diversity training and activities. Served

on plant's Community Action Committee and helped to promote activities that

supported the community. Coordinated monthly employee relations

activities. Recruitment for all personnel. Conducted organizational

analysis and implemented corrective measures.

. Implemented a Drug-free Workplace Program which lowered recordable and

lost time accidents from 19% to 3.49%.

. Chief spokesperson in negotiating the labor contract between Kellogg and

BCTGM, Local 400-G.

. Established and coordinated annual calendar of HR, community relations,

employee relations, training, and safety activities.

. Wrote a grant that resulted in state funds for an on-site computer

training lab and the recovery of costs associated with onboarding.

. Coordinated plant's United Way campaigns with increase from $27,000 in

1998 to $73,000 in 2002 and fund raising efforts to build two Habitat for

Humanity houses.

. Developed script and coordinated production of video for first time plant

visitors on safety protocol which became the model for other plants.

. Wrote and designed plant's first employee handbook and monthly

newsletters.

. Led project team which implemented plant wide video communications

system.

GENERAL MOTORS CORPORATION - DORAVILLE, GA

1973 to 1998

Manager of Human Resources Development 1990 - 1998

Managed a joint team of practitioners who performed comprehensive human

resources development initiatives including training and development for

management and bargaining unit employees, employee surveys, needs

assessments, safety, internal and external employee communications,

employee assistance, employee wellness, and other employee education and

training activities.

. Wrote a grant to the Georgia Department of Education which resulted in

reimbursements of training costs for new employee training.

. Introduced and facilitated cross-functional focus groups which improved

communications and lowered employee grievances.

. Managed plant's on-site blended training facilities (including a Master's

distance learning program).

. Developed city-wide job shadowing experience for public school teachers

which resulted in better understanding of work place skills.

. Mentored 4 employees whose improved job performance resulted in

promotions to non-traditional positions.

. Established a networking group to share best practices among corporate

educators on a quarterly basis.

Other Related Experience:

Labor Relations Specialist - 1979 - 1990

Production Supervisor - 1973 - 1979

Education

Doctorate in Adult Education with a concentration in Organizational

Development - 1993

UNIVERSITY OF GEORGIA, Athens, GA

Master of Science in Education with a concentration in Human Resources -

1989

GEORGIA STATE UNIVERSITY, Atlanta, GA

Bachelor of Science in Public Administration with a concentration in Human

Resources - 1988

GEORGIA STATE UNIVERSITY, Atlanta, GA

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