Michael J. Renner, MCSE
**** ********** ******, *******, ** * 540-***-**** * Email: *******@**.***
QUALIFICATIONS/CAPABILITIES
Experience working with professors, students, doctors, nurses, and CEOs, technically oriented end users and
non-technically oriented end users. Confident of abilities to successfully interact with these groups.
Capable of applying vast computer experience to design and implement new computer and networking systems
for the current task at hand. Confident of abilities to specify the correct and most effective equipment. Understand
complex nature of the dynamic computer industry, which must be considered when upgrading facilities.
Managerial experience ensures a responsible person capable of effectively managing a large organizational group.
Confident of abilities to positively influence working conditions.
Persuasive, patient, outgoing, willing to take risks, respond positively to challenges and capable of turning
rejection into motivation. Focused on a successful career in networking and computer technology.
EDUCATION/CERTIFICATIONS
Virginia Polytechnic Institute and State University (VA Tech), Blacksburg, VA
BS Computer Engineering, Minors: Math & Computer Science, December 1999
Microsoft Certified Systems Engineer (MCSE) CompTIA A+ Apple PowerSchool Certified Trainer
Microsoft Certified Professional + Internet (MCP+I) CompTIA Network + Citrix Certified Administrator (CCA)
EMC Information Storage Associate (EMCISA) CompTIA Server + VCP5
WORK/GENERAL EXPERIENCE
Bell Techlogix, Richmond, VA (http://www.belltechlogix.com/)
Sr. Systems Engineer, November 2012 – April 2014
Performed analysis of network needs and contributed to design of network architecture, integration, and installation.
Administrator for day to day operations of client’s servers
Administrator for Backup Exec
Perform Exchange migrations from 2003/2007 to 2010/O365
Perform VMware migrations from 4.x to 5.x
Preform Datacenter migrations
Install Barracuda appliances
Configure and maintain Symantec products - Backup Exec, Email Gateway, Endpoint Protection
Write PowerShell scripts to automate many operations.
eData Solutions, Mission, KS (http://www.edatasolutions.biz)
Sr. Windows Engineer, March 2012 – November 2012
Administrator for Microsoft AD 2008 and Exchange 2010
Administrator for VMware 4.x and 5.x environment.
Administrator for Cisco UCS environment
Migrated from VMware 4.x to 5.x.
Write PowerShell scripts to automate many operations.
Carilion Clinic – Technology Services Group, Roanoke, VA (http://www.carilionclinic.org)
Systems Analyst II, October 2007 – March 2012
Administrator for Microsoft WSUS and SCCM.
Administrator for ScriptLogic Desktop Authority and Active Administrator.
Administrator for Microsoft AD 2003 and Exchange 2007 and Novell eDirectory and GroupWise 6.5.
Migrated from Novell GroupWise to Microsoft Exchange 2007.
Migrated from Novel file services to Microsoft Windows file services.
Train other teams on new technologies and procedures.
Write Powershell scripts to automate many operations.
Write documentation on procedures for installation, testing, and disaster recovery of applications for production
and testing.
Virginia Tech – Department of Biological Sciences, Blacksburg, VA (http://www.biology.vt.edu)
IT Specialist II, September 2005 – October 2007
Managed IT staff.
Designed and Administrated the Windows 2003, XP, and Mac environments.
Developed, recommended, installed, upgraded, and configured computers (PC/Mac), local/network printers,
directory structures, software, hardware, file services, and security enhancements.
Administrated Departmental Windows and Mac servers.
Imaged computers for distribution using Ghost, Network Imaging, and Carbon Copy Cloner products .
Administrated ScriptLogic Desktop Authority and Shavlik HFNetChk Pro.
Install, upgrade, and configure network printing, directory structures, security, software, and files services.
Establish network users, user environments, directories, and security fo r networks being managed.
Troubleshoot hardware and software problems on both PC and Macintosh computers.
Designed and maintained Department's website.
Support installation and maintenance of PC & Mac Desktop and Server hardware and software.
Michael J. Renner, 2
InfoStructures, Rockville, MD (http://www.infostructures.com/)
Sr. Network Engineer, November 2004 – July 2005
Performed analysis of network needs and contributed to design of network architecture, integration, and installation.
Developed and recommended strategies for network growth, security, and enhancements by maximizing functionality
of network equipment such as routers, switches, and hubs.
Installed, upgraded, and configured network printing, directory structures, security, software, and files services.
Designed and Administrated W indows 2000 & 2003 environments.
Designed and Administrated Exchange 2000 & 2003 environments.
Migrated from Exchange 5.5 & 2000 to 2000 & 2003 and NT4.0 & 2000 to 2003.
Established network users, user environments, directories, and security for networks being installed.
Configured user accounts, user profiles and system policies.
Configured/managed Backup Exec ver. 8-10 systems for backup strategies and disaster recovery.
Supported installation and maintenance of PC/Server hardware and software.
Ease Technologies, Columbia, MD (http://www.easetech.com/)
Network Consultant, February 2004 – November 2004
Imaged computers for distribution using Ghost and Altiris products.
Distributed and installed new PCs in offices.
Troubleshoot hardware and software problems on both PC and Macintosh computers.
Answered students, faculty & staff e-mails and calls dealing with their computers.
Documented solutions to each call in our knowledge base.
Trained new consultants.
Virginia Tech – Information Systems & Computing, Blacksburg, VA (http://isc.vt.edu/)
IT Specialist II, May 2000 – February 2004
Microsoft Exchange 5.5 and 2000 Administrator for the entire University; 2500+ users.
Microsoft Windows 2000 Active Directory Administrator for a college.
Handled all Postmaster duties and support questions for the Exchange server.
Performed regular and preventative maintenance and upgrades on servers weekly.
Primary Administrator for Outlook Web Access with Internet Information Systems 4.0.
Evaluated hardware and software alternatives for production servers.
Domain Administrator for 100+ users and 175+ machines under Windows NT 4.0 and 2000.
Domain Administrator for 2 University domains with 150+ users and 200+ machines under W2k Active Directory.
Primary Administrator for the University’s WINS servers
Primary Administrator for college’s DNS servers, DHCP server, & WINS servers.
Backup Administrator for University’s payroll system for desktop machines from SCT and Citrix for Mac and slow
network connections.
Wrote documentation on procedures for installation, testing, and disaster recovery of servers for production and
testing.
TECHNICAL EXPERIENCE
Hardware Experience
Experienced with various networking protocols such as TCP/IP, IPX/SPX, and Ethernet under Windows and Macintosh.
Familiar with various aspects of Internet technologies, solutions, and a wide range of protocols such as HTTP, FTP, etc.
Over 15 years of experience with a multitude of Operating Systems – W indows, DOS, Macintosh, and Unix.
Over 15 years of experience with repairing and upgrading PCs and Servers.
Hardware: CISCO UCS, Dell, EMC, Gateway, Compaq, IBM (Netfinity), HP, ALR, Macintosh
Software Experience
Programming Languages: Powershell, HTML, Perl, Assembly, VHDL, Basic, Fortran, Pascal, C, C++
Operating Systems: DOS, Windows (3.x-7, NT-2012), Mac OS (7.1-X), Unix, VMware 4.x-5.x
Software Packages: MS Office (97-2013), MS Outlook (97-2013), MS Exchange 5.5-O365, MS FrontPage, MS Project,
MS Publisher, Dreamweaver, Home Site, Adobe PageMaker, Adobe PhotoShop, Corel Suite, Citrix, MetaFrame XP,
Peregrine, Backup Exec 7.x-10.x, Legato Networker, ADSM, TSM, Novell, Trend ScanMail for Exchange, Antigen, Norton
Antivirus, Norton Utilities, Partition Magic, Symantec Antivirus/Filtering for Exchange, Altiris, PowerSchool, Forefront, TDP
for Exchange, ScriptLogic Desktop Authority, ScriptLogic Active Administrator, Shavlik HFNetChk Pro, SMS/SCCM,
WSUS, McAfee, Avamar, vSphere