Customer Service Manager

PATRICK C. OFOEGBU

**** ********* **** *** ***. # 78B

Tallahassee, FL 32301

941-***-****

Emails:*************@*****.***

*************@*****.***

Objective: To apply my organizational, leadership and business skills by

utilizing my

talents and potentials to propagate the growth of the

organization I work for.

Education: Bachelor's of Science Degree in Management Information Systems

Date of Graduation:

Spring 2009

Second Major: Risk Management/Insurance Spring 2009

Florida State University Tallahassee,

FL.

GPA: 3.18

Associate of Arts Degree December

2006

Tallahassee Community College Tallahassee,

FL GPA 3.28

MA in Pastoral Leadership

Saint Joseph's College of Maine

May 2012 to Present

GPA 3.38

Relevant Coursework: Prop & Casualty Insurance

. Technology Management

. Information Communication System Management

. Business Applications

. Life Insurance Products / Operations

. Information for Operating Control and Data Management

. Advance Application Development

. Management Information System Analysis and Design

. SQL

. FLAIR warehouse job training

. Leadership skill job training

Work Experience: Accounting and Auditing (Florida Fish and Wildlife)

December 2010-December 2013

Work with Florida Accounting And Info. Resource (FLAIR)

daily

Process daily travel vouchers for the agency

Process daily utility and current bills invoices for the

agency

Uses Microsoft Excel to reconcile and correct data

errors

Uses Web Focus Application to run, check and extract data

Provide customer service to volunteers and

Employees

Apply charge-back with

organizational codes to reconcile invoices

GT Technologies, February 2010-December 2010

Tallahassee, FL

Computer operator

Assemble parts in the operating machine with

computer calibrations

. Select appropriate cycle for manufactured parts in

the computer

. Analyze and fill out proper paper work for parts

manufactured

. Check machine with computer temperature and readings

. Check and grade water cycle with proper chemical

combinations through computer

Express Lane, Inc March 2003-Febuary 2010

Tallahassee, FL

. Assistant Manager

. Supervise associates on daily bases

. Create weekly employee schedules

. Make daily bank deposits

Complete daily store report and send to the corporate

office

. Assist store manager with daily store operations

Barnhill's Buffet, Inc Nov 2006- Sept

2008 Tallahassee, FL

. Take accurate orders and serve customers

. Set up the Restaurant for daily sells activities

. Handle Cash deposits

Vatican Museum February 2000- Nov 2001 Rome,

Italy

. Greet and guide tourist to their destinations

. Helped in opening and closing the museum daily

. Used English language to assist foreign tourist

. Record and arrange museum art works

. Assist with customer services

. Sell tickets to tourist

Skills: Life Insurance Products/ Prop & Casualty Operations

Database Knowledge of SQL

Knowledge of web development and design

All Microsoft Applications

Accounting and auditing procedures

Power point presentations

Team projects and customer services

Professional Designation: University Associate Certified Risk Manager

(UACRM)

Honors/Activities: Dean's List Tallahassee Community College All

Semesters

Member Phi Theta Kappa Society

five Semesters

Member MIS/ISFSU Association Florida State

University

Member United States Soccer referees 2003-present

Member Nigerian Soccer Federation 1999-present

Lay member IMAC Congregation 2007-present

References: Available upon request

Contact this candidate