Customer Service Administrative Assistant

Mary Lou Brodnick

***** ******** ******

Cleveland, OH 44111

Phone: 216-***-****

*********@*******.***

PROFILE:

Professional administrator with depth of experience in customer service, employment

law and litigation, representing both plaintiff and defendant. Understand the necessity

of timely work, correct work, and meeting all compliance issues. Seeking to make an

impact with a productive team.

MAJOR ACCOMPLISHMENTS:

• Provided legal assistance in busy employment law litigation environment

• Handled all new client intake, file set up and maintenance

• Managed high volume practices coordinating calendar, meetings, travel

• Generated monthly billings and daily time entries

• Coordinated all document production, pleadings and correspondence

EXPERIENCE:

January 2011 Rotatori Bender Co., L.P.A.

Cleveland, Ohio

to May 2014 Legal Administrative Assistant

Provided legal and administrative support to Managing Partner and partner in criminal

defense/employment law firm; responsible for maintaining office equipment and all aspects of

administering small law office; handled all incoming electronic mail; maintain files for large

litigation cases; prepared and filed electronic court documents; entered time entries on Timeslips;

prepared monthly billings, handled travel arrangements; provided backup assistance at reception

desk.

January 2007 McCarthy, Lebit, Crystal & Liffman Co., L.P.A. Cleveland,

Ohio

to July 2010 Legal Secretary

Experienced in litigation support in all aspects of plaintiff/employee rights

practice; handled correspondence and pleadings/document preparation; managed high

volume of incoming new client calls and file setup with responsibility for implementation

into Time Matters System; coordinated calendar, meetings and travel arrangements;

generated monthly billings and daily time entries.

March 2004 The Simon Law Firm Cleveland,

Ohio

to

December 2006 Legal Secretary

Served as support to three employment litigation attorneys and two paralegals in

boutique law firm specializing in employee/civil rights plaintiff cases; coordinated

document production, file organization and was responsible for court filings; assumed

receptionist duties that included handling all incoming calls and new client screenings.

February 2001 Reminger and Reminger Cleveland,

Ohio

to Legal Secretary

January 2004

Provided litigation secretarial support in various assignments as well as floater

positions in insurance defense firm; transcribed high volume of correspondence,

pleadings and legal document; was responsible for daily time entries and monthly

billings.

SKILLS: Proficient in Word, Outlook, Time Matters, Juris, Worldox, Timeslips

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