Customer Service Manager

DAVID LOPEZ

727-***-**** Mobile ********.*@*****.***

PROFESSIONAL PROFILE

Qualified over 10 years of experience in world class manufacturing industry company on Global Procurement.

Which include Sr. Buyer, Purchasing Supervisor, Customer Service. Skilled in manufacturing, inventory control

and management.

Will adapt to what is needed within the organization. My strong organization, team player, planning and

interpersonal skills will definitely make a contribution to your company to achieve organizational goals.

MS Office (Word, Excel, PowerPoint, Access, Outlook), Oracle ERP. Fully bilingual (Spanish and English).

CORE SKILLS

MANAGERIAL SKILLS COACHING SKILL PLANNING SKILL

ORGANIZATIONAL SKILLS TEAM PLAYER NEGOTIATION SKILL

PROJECT SKILLS TRAINING SKILLS CUSTOMER ORIENTED

PROFESSIONAL SKILLS

Sr. Buyer

Responsible for the procurement of appliances, parts, tools, chemical and office supplies. Negotiate price to

secure the lowest price possible in order to maintain effective cost control. Effective sales execution, expenses

and bookkeeping. Assuring financial goals are met on a monthly basis. Strong technical and operational

knowledge to set realistic goals.

Sr. Buyer/Planner Sr. Purchasing Supervisor Connectors, Packaging, Sheet Metal, Cables, Printed Wire

Boards and Electronic Components

Responsible in achieving company goals, measure and coach buyers to meet the purchasing challenges and

weekly metrics. Develop global sourcing and program strategy to support business opportunity as a

Commodity and Purchasing Manager role. Direct exposure with higher level management at corporate office

and other sites. Measure supplier and discuss OTD and cost on a quarterly basis.

Senior Buyer/Planner

Responsible for all procurement of Contract Manufacturing (All Raw Materials Commodities) Analyze

supplier history demand for potential forecast sharing. Responsible for pursuing the best price,

quality and on time delivery, in order to be competitive in the global market. Quote all related

parts for any product or assembly from different customers. Focus on cost reduction

opportunities. Also coordinated work for buyer and assistant. Play the role as Commodity

Manager.

Professional Experience

ICTC USA Sr. Buyer CMS 2014 - Present

• Like Nu Appliances Outlet Sr. Buyer 2011-2014

• Symmetricom Inc. Sr. Buyer / Sr. Purchasing Supervisor 2007-2010

• MSPR Inc. Sr. Buyer/Planner 1999-2007

• DSC Communication Buyer, Purchasing & Receiving Supervisor 1987-1999

KEY ACCOMPLISHMENTS

• Implemented VMI programs with two major supplier sheet metal and cable, reduced our inventory level,

and cost per part. Cost saving $471K

• Implemented LSS Kaizen program with Packaging supplier corrugated box. Cost Saving $98K

• Achieved two time cost saving on PPV $200K plus.

• Achieved a Consignment Contract for Office & Data supply, $50K yearly saving.

• Implemented new Reengineering process for Purchasing Department and paperless system approx.

$25K yearly saving.

• Implemented Consignment Contract project with Supplier on Operation Supply, $50K yearly saving.

• Transfer all Sheet Metal parts, Cable, Corrugated boxes and Clamshells to PR suppliers, cost saving

100K yearly.

• Coordinated Oracle Purchasing transition and implementation training. Oracle Purchasing Super User.

Employees were trained, assuring a successful transition to the “go-live” date.

• Transferred Cables to local supplier for cost savings of 10k.

• On site audit on PCB suppliers to award certification to EPEC, Inc. which resulted in a yearly cost

savings of 200k.

• Transferred FAB to local supplier generating cost savings of more than 100k.

EDUCATION

Interamerican University B.A. Business Administration

CERTIFICATION & PROFESSIONAL MEMBERSHIP

Lean Six Sigma Green Belt

Association Production Inventory Control – APIC “MRP”

Certified Purchasing Manager - CPM “Coaching”

National Association Purchasing Management - NAPM

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