Customer Service Medical
Resume:
SKILLS
EDUCATION
Medicare Benefits Specialist
EXPERIENCE
OBJECTIVE
BACHELOR OF ARTS: SOCIOLOGY
REFERNCES
JASMINE CHESTNUT
**** ****** ******** **. *** –E BALITMORE MD 21221(704)453 **************@*****.***
Obtain a position as a team player in a people oriented organization where I can maximize my customer service experience
in a challenging environment to achieve the corporate goal.
Medical Logistics Apprentice
United States Air Force, Charlotte North Carolina
October 2008 –May 2014
Responsible for ensuring that all in flight kits are fully stocked with the proper medical supplies in order to
•
complete the mission.
Ensure that any medical supplies that has expired or that may be damaged is disposed of properly, I also order
•
new medical supplies.
Provide exceptional customer service as I deliver medical supplies to my customers.
•
Blue Cross Blue Shield, Columbia SC
November 2006 – April 2008
Averaged about 200 calls a day in reference to Medicare health insurance.
•
Referenced a company provided script as I effectively answered all of my customer’s questions and concerns.
•
Responsible for ensuring that each caller had a full resolution to their problem before hanging up.
•
University of North Carolina at Charlotte
December 2013
I am proficient in Microsoft Office, Excel and Word
Rhonda Brandon
Staff Sergeant in the United States Air Force
Medical Logistic Journeyman (Supervisor)
Jenah Sinclair
Senior Airman in the United States Air Force
Paul Talbot
Technical Sergeant in the United States Air Force
Medical Logistics Journeyman (Supervisor)
Contact this candidate