General Manager/Property Manager

William Cipriani

**** ** **** ******, # **

cell: 305-***-****

Oakland Park, FL 33334

*******@***.***

Strong team builder with 15+ years of management experience.

Professionalism is a key element in my work ethic. A

detail-oriented and solution-focused individual with proven ability to

positively impact the bottom-line through proper

budget management and ability to multi-task. My resourcefulness and

determination is a great asset to any organization.

My personality allows me to develop very positive relationships

professionally and personally. My co-workers describe

me as a: detail-oriented, well-organized, excellent multi-tasker, and great

team player with a very positive attitude.

Computer proficient with PC and MAC and able to ramp up quickly on new

software.

Licensures:

Florida Community Association Manager - (CAM), 2006

Florida Real Estate Agent, 1999

General Manager/ Property Manager

Native Sun Condominium Association, Inc.

02/2013 - Present

. Provide leadership for 12 employees in successful 35-suite

hotel/condominium operation including: reservations, front desk,

housekeeping, maintenance, accounting and laundry operations.

Responsible for achieving optimal

guest satisfaction and a good working environment to attain all set

objectives.

. Duties include:

o Oversee day-to-day operations.

o Responsible for maintaining $1 million budget.

o Attend all board meetings.

o Submit management spreadsheets and explain any monthly

variances.

o Conduct property inspections and submit property improvement

records.

o Generate meeting minutes including membership violations and

meeting agenda.

o Oversee all vendor work.

o Maintain positive vendor relationships.

o Meet with staff regularly to ensure positive property curb

appeal.

o Investigate complaints, disturbances and violations and resolve

problems following management rules

and regulations.

Property Manager

EMC 06/2012 - 01/2013

. Portfolio Manager responsible for 14 properties.

. Assisted each association's board of directors with carrying out its

duties and enforcing the association's rules and regulations.

. Supervised and coordinated maintenance and construction projects,

maintenance and repair items, subcontractors and vendors and daily

operational activities for properties.

. Communicated regularly with tenants, contractors, vendors and

maintenance staff.

Property Manager

Crooked Palm Beach Villa, Fort Lauderdale, FL

03/2005 - 05/2012

. Oversaw all operations for an upscale private resort including

maintenance, capital improvements, lease administration, budgeting,

forecasting, reporting, collections, evictions, vacancy anticipation,

service contracts, etc.

. Provided superior customer service and communication to our residents

and prospects to enhance customer satisfaction and increase revenue,

reputation and profitability.

. Drove revenues with a through understanding and analysis of

competition and development of creative marketing programs.

Director of Marketing

Resort Vacation Clubs, St. Thomas, USVI,

12/1994 - 2/2005

. Increased annual sales volume from $.5 million to $1.3 million.

. Directed all programs and/or functions including recruiting, training,

mentoring, and managing employees of the following departments:

Internet marketing, customer service center, welcome center, in-house

and OPC department.

. Fiscal responsibilities of marketing departments included: negotiated

contracts with outside vendors and event planners, submitted all

contacts/bids for approval, and verified incoming statements.

Professional Summary

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Professional Experience

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