Customer Service Data Entry

*** ******** ***.(san antonio tx, *****

Phone: 210-***-**** ( **********@*******.***

Lizette Romero

objective

To secure a position using my work experience in the field of human

resources along with my education in sociology and interest in

advising, counseling, and training.

SUMMARY OF QUALIFICATIONS

I am very familiar with customer service and have over 8 years of

human resources and related benefits experience. I am a patient and

cheerful person who is not afraid of a challenge. I work well under

stress, learn quickly, am a great problem solver and have great

attention to detail.

Work experience

4/1/08 - Present HVHC Inc. San Antonio, TX

HR Associate

Training New HRIS Associates on procedures/Data entry/Process New Hire

Paperwork/ Audit new paperwork for accuracy/Run new hires through E-

verify/Support retail stores over phone and email communication

regarding new hire process and various HR related questions on

procedures /process W-4 information/post requisitions for open retail

positions online/forward missing federal and state posters to

stores/filling and scanning/ set up new hires and terminations/ key in

write ups/gathered unemployment claim information/Benefits open

enrollment data entry/Release information regarding 401k to

employees/set up union dues deductions for union state

employees/process check requests for funds due to employees and union

fees/process salary and retail store transfer changes/audit I-9 forms

for accuracy/ recreate procedure checklists to ensure procedures are

being followed/offer assistance to co-workers as needed

9/6/05 - 3/31/08 Interim Healthcare San Antonio, TX

HR Coordinator

Greeted and assisted applicants and general public/answered

phones/filling/data entry/OSHA in-services/Audited employee

files/processed applications/evaluated criminal history

checks/employment verifications/set up interview appointments/

orientated new employees/updated, translated, and created new

forms/assembled employee files, handbooks, field hire packets, and

applications/ activated, inactivated and terminated employees/screened

sorted and delivered mail/ new hire reporting

education

2012-2014 Texas A&M San Antonio San Antonio, TX

Bachelors of Arts in Sociology GPA 3.7

Minor Psychology

National Society of Leadership and Success- Presidential

Award

2005-2012 San Antonio College San Antonio, TX

Sociology transfer program GPA 3.6

Honor Society-Phi Theta Kappa

2000-2004 John F. Kennedy HS San Antonio, TX

GPA 4.0/ graduated top ten percent/Gifted and Talented

Student

Skills

Bilingual, speaking and writing Spanish fluently/Microsoft Word, Excel,

Power Point/Prezi/Sam Software/Ceridian/ 59 wpm

Refrences

Will provide upon request.

Contact this candidate