Customer Service Sales
Resume:
Larry Herlache
Detroit, Michigan 48205
Cell: 715-***-****
Email: ***************@*****.***
Over 25 years Estimating and Sales experience dedicated to achieving
accuracy, profitability and outstanding customer service. Energetic
professional with exceptional analytical, organizational and people skills.
Strong personal ethics and integrity. Convey a professional image of
honesty and concern for the needs of my Team Members and customers. Skilled
in providing courteous service to customers from diverse socioeconomic and
cultural backgrounds. Work well under pressure and deadlines. Highly
organized team-builder with strong leadership experience. Excellent
communicator seeking a challenging position with the opportunity for
growth.
Education and Credentials
Computer Skills:
E2 Account Management/Estimation, Unipoint, JobBoss, Die Matrix,
Microsoft Office (Outlook, Word, Excel & PowerPoint).
Expertise:
ISO 90XX, ISO 13485 (Medical) & Automotive NAAMS
Aerospace & Military Proficiency
Ship Manufacturing Development Certificate
Northwestern Technical Institute, Sturgeon Bay, WI
Graduated First in Class of 90 Students
Emphasis on Blueprint Reading, Mathematics, Welding & Cutting
2 Years Mechanical Design Training - University of Wisconsin, Green Bay, WI
Experience
Account Executive & Sales Estimator 3/2013 - 3/2014
Tempco Manufacturing, St Paul, MN
(Manufacturer of Metal Stamping & Fabrication)
( Improved relations of existing accounts.
( Developed new accounts via bidding on new, active parts.
( Resolved problems in new product development.
( Managed the expediting of new orders.
Engineering Estimator 10/2011 - 3/2013
Top Tool, Blaine, MN
(Manufacturer of Metal Micro Stamping)
( Prepared bids from simple compounds and stage tooling to
complex, high-end progressives exceeding $120,000.
( Part price assessment of materials exceeding gold in value such
as platinum, platinum Iridium, palladium, M35N, Niobium, Tantalum,
Elgiloy, MU Metal, various forms of Beryllium, Nickels, and
thickness of materials as thin as .0005", and tolerance requirements
as tight as .0005".
( Possess solid understanding of reclamation requirements.
( Expert at outsourcing various plating such as strip, selective
strip, reel-to-reel, fret construction, rack and precious metal
plating.
Sales Estimator 1990 - 2011
Bokers, Minneapolis, MN
(Manufacturer of Metal & Plastic Washers & Stamping)
( Managed major accounts generating $4.5 million in total annual
sales.
( Individual accounts ranged from $2,500 to $1+ million annually.
( Recognized for profitability of major accounts (95% achieved
"Excellent" rating with parts exceeding $100 per hour).
( Received Major Account Award: "Supplier of the Year - Barry
Controls" (Off-Road Automotive) (1994).
( Received Major Account Award: "Supplier of the Year - Stabilus"
(European Automotive)
- for zero defects & zero late orders (1994).
( Received Major Account Award: "Supplier of the Year - Husco
Mfg." (Automotive) - for zero defects & zero late orders (1994).
( Highest paid non-management company employee, recognized for
outstanding performance and profitability.
( Received frequent 200%+ annual raises for overall sales growth.
( Prepared bids and routing for shop production.
( Accurate sales estimation that yielded new account growth
regarding stamping and tooling.
( Directly involved in new product development.
( Coached new sales staff, resulting in account growth through
development of sales skills.
( Served as liaison for multiple problematic startups and company-
wide communication.
Sales Estimator 1989 - 1990
Northern Metal Specialty, Osceola, WI
(Manufacturer of Microwave Oven Components)
( Estimating and sales for new product development.
( Tracked orders through production and submission of progress
reports.
( Profitability of individual parts as well determining additional
unexpected costs due to failure of customer-supplied tooling.
( Company sold its production facility and the new owner filed
bankruptcy.
Head Draftsman 1980 - 1989
Four Corporation, DePere, WI
(Manufacturer of Pressure Vessels for the Pharmaceutical Industry)
( Maintained excellent quality control, with less than .002 %
average rejection rate.
( Recognized for achieving major quality turn-around on design and
job preparation of pressure vessels. Prior to my employment, the
Engineering Department had encountered 1 in 5 pressure vessels
needing rework due to engineering errors. By comparison, I achieved
a 98% average quality rating. I set a new company record by
designing and preparing 16 pressure vessels for production with zero
engineering defects.
( Engineer supervision of 2 Draftsman.
( Designed pressure vessels.
( Drafted blueprints.
( Performed advanced calculations.
( Maintained quality control and certification of vessels.
( Responsible for engineering, quality assurance and purchasing.
Loftsman 1978 - 1980
Bayship Building, Sturgeon Bay, WI
(Manufacturer of Large Tanker Ships)
( Laid out full-scale patterns for hull developments and
stiffening members.
( Developed stringers and stiffening members for structural
support.
( Prepare lists of materials.
Contact this candidate