Customer Service Project Manager

Salt Lake City / UT / *****

Cell 801-***-**** / ****.*********@*****.***

JEAN ECKERSLEY

EXPERIENCE

****-******* **********/****** **********. Rocky Mountain Rock & Waterfalls, Inc. Customer service,

setup bid meetings, take minutes, arrange travel, order supplies, and on-site assistance. Accounts

payable/receivable.

2013 Timekeeper contracted to Acuren thru Aerotek. I reviewed all time punches for all Acuren

employees working on the Tesoro site during turn-over to ensure accuracy and inclusion of any off-site

work using the Track software. I also tracked costs associated with turn-around employees. Temporary

2-month position

2009-2013 Right-of-Way Specialist contracted to UTA. I obtained partial property acquisitions and

easements for UTA’s Light Rail Projects. Reviewed ownership documents, legal descriptions; wrote

contracts; obtained partial reconveyances from lenders; prepared weekly/monthly status and budget

reports as well as payment requests for various entities. I worked in Excel, Word, PowerPoint, Access, and

Outlook. Created complex formulas in Excel and Access for tracking and budget for the property

management and accounting groups. It was also necessary to review and Sire closings.

2001-2008 Utilities Coordinator UDOT through HDR ENG. SLC, UT Awards received:

HDR 2006 Pathfinder Award of Excellence Legacy Parkway Team

HDR 2005 Most Valuable Person Award

Volunteer for SLOC/HDR contract for snow-removal services at the Rice-Eccles Olympic Stadium

during the 2002 Winter Olympics

I met with cities, counties, railroad, oil companies and their attorneys to negotiate and write utility

relocation contracts and oversee execution of said. Setup meetings, wrote minutes of meetings, and

composed technical letters to various entities for issues including contract violations, challenging

charges on invoices to public relations issues.

Created Spreadsheets in Excel to track costs associated with utility agreements for analysis of multiple

invoices. Instrumental in helping save client over $250,000.

Created multiple reports and queries in Access database to make more user friendly and also researched

reports to resolve over 500 commitments associated with Legacy Parkway Project within a six -month

period to meet deadline for Requests for Proposals - in which I received an award for this work.

1999-2000 Editor’s Asst. Awards received:

HDR 2000 Gold Award of Excellence

HDR 2000 SLC Award of Excellence

HDR 1999 Award of Excellence for Productivity/Performance

HDR 1999 All-Region Orange Award of Excellence

Assisted in editing and production of draft and final Environmental Impact Statement for Legacy Parkway

Project - including five volumes of highly technical text, tables, illustrations and specifications under

high-pressure to meet deadlines. I had to be detail oriented, a team player and proficient in prioritizing

assignments. Also, editor’s assistant for RFP’s for the Legacy Parkway Project.

1998 Regulatory Affairs Assistant BAXTER RESEARCH MEDICAL, SLC, Utah (Temporary Position through

Employment Agency)

Salt Lake City / UT / 84093

Cell 801-***-**** / ****.*********@*****.***

Developed and Maintained Technical files for all BRMI Product Families; including the Technical

Documentation required for Design Dossiers on all Class III Devices.

JOB HISTORY (Continued) Jean Eckersley

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Provided Technical Documentation necessary to register products in specific Non -EU Countries

in accordance with each country’s individual requirements.

1995-1998 Marketing Assistant DAMES & MOORE, INC., SLC, Utah

Maintained, coordinated and managed marketing materials for interoffice business activities

including proposal and report production, graphic coordination and scheduling involving

multiple authors. Researched potential business opportunities.

Sales Coordinator Included sales reports, press relations and research of competitor products,

marketing, minutes of meetings, composing letters, accounts payable, travel arrangements and

customer support

1994 Office Manager/Accounts Payable FRANKLIN NEWBERY ENG. working for HARPER

CONTRACTING for KENNECOTT Bingham, UT. (temporary assignment)

Worked alone in site trailer at Kennecott to provide computerized tracking/billing for all Harper

equipment (up to 50 piece of heavy equipment) and personnel working onsite.

Tracked and arranged for drug testing and OSHA training for all personnel, created

spreadsheets for tracking and billing on a daily, weekly and monthly basis with g raphed

progress and completion reports. Material hauled was tracked and broken in to ten different

categories and further broken down for tracking amount of top soil, rock, etc.

1992-1994 FORD, BACON and DAVIS 375 Chipeta Way, Salt Lake City, UT.

Project Data Coordinator (PDC) Developed a vendor tracking system in dBase and Lotus noted

as most efficient and effective method of tracking vendor data to date. I was Included in a

pulse action team with four project managers to implement my vendor tracking system into the

project procedures manual. I collected, tracked, assembled and completed largest set of

vendor data books to date (25 Volumes) for Canadian client. Completed total quality

management (TQM) training course May 1993. Project Administrative Asst II (PAA) Typed

proposals/specifications and created organization charts Executive Assistant to Seven Engineering

Discipline Managers Minutes of meetings, prepared and edited engineering reports, slide

presentations, travel arrangements and arrange conferences.

1990-1992 Executive Assistant to Project Manager UE & C CATALYTIC working for KENNECOTT

(4TH Line Expansion Project). Bingham, UT.

Confidential correspondence and slide presentations for Vice President of Kennecott. Software

support in WordPerfect and Lotus 1-2-3 for Kennecott’s Interstate Network, typed engineering

reports, contract pro forma, created cost engineering graphs in both Harvard Graphics and

Lotus 1-2-3 generated from AS400 organization charts, minutes of meetings, oversaw

insurance requirements were met for all subcontractors, travel arrangements, created and

organized filing system [chron & subject] for large and multi-disciplinary projects, ensured

quality assurance requirements were met, and was supervisor over two employees .

C OMPUTER EXPER IENCE

• Microsoft Word • Access • Excel • Microsoft Project • Harvard Graphics

• WordPerfect • Photoshop • Amicus • Track • Dbase Plus/Access

• Quicken • Quick Books • Powerpoint • Outlook • Groupwise • Sire

A DDITIONAL SKILLS

Marketing/Proposals Supervisor Communications Accounting

Civil/Structural Reports Contracts Technical Research Data Tracking

JOB HISTORY (Continued) Jean Eckersley

Page 4

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