Project Manager Training
Resume:
Sara Hendricks – 404-***-****
Brooklyn, NY 11236
EHR Concepts Allscripts TouchWorks Expert Consultant
I have several years of experience in leadership and training. My experience in adult education and
development sets me apart as an extraordinary training consultant. I know how to educate clinical staff in
such a way that the end user adoption occurs exciting them about utilizing Electronic Health Records. I
am well versed on the Core Measures and Stimulus Set being delivered. I can train in regards to
Meaningful Use measures and how they apply within Allscripts Touchworks EHR. I work very hard to bring
exceptional leadership skills and work ethic to each and every client’s site. I understand configuration and
build of the Allscripts TouchWorks application making me an invaluable resource. I work closely with
Clients and Project Managers to ensure training and curriculum is moving in accordance with contract
deliverables and project timelines. I am a confident, creative, results-driven visionary who focuses on
cutting-edge tools for business growth with technological savvy.
Software Skills and Proficiencies
Electronic Health Records
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Allscripts TouchWorks v11.2 - v11.4.1
Modules: v10 & v11 Note, Charge, Call Process, Task, Worklist, History Builder,
o
Rx/Orders, QSets, Care Guide, HMP, Referrals, Immunizations, Flowsheets,
Dictation, Personalization settings
Dragon Naturally Speaking v10.1
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Microsoft Office Suite
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Proficient in Microsoft Word, Excel and PowerPoint
Quark Xpress and Photoshop
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Allscripts TouchWorks Clients
Deaconess Healthcare, Oklahoma City, OK v11.4.1
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Go-Live Support
Trained a team of over 15 end users
Concentra Urgent Care v11.4.1
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Denver, Co
Newark, NJ
Dallas, TX
Urgent care, Clinical Go-Live Support
Trained teams of over 30 end users
Self-Regional Healthcare, NC v11.4.1
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Classroom Training, Go-Live Support
Scripps Health, San Diego, CA v11.4.1
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Classroom Training, Workflow Design
Daughters of Charity Health Systems, CA v11.2.3
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Go-Live Support
EHR Concepts, GA v11.2 – v11.4.1
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Classroom Training and Go-Live Support Expert
Relevant Experience
Allscripts TouchWorks Classroom Trainer and Go-Live Support Expert
Experienced Classroom Trainer, teaching Allscripts Practice Management and Allscripts
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Enterprise EHR to both clinical and non-clinical end users.
Allscripts Testing Analyst and Go-Live Support Expert for multiple practices throughout the United
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States
Works closely with the Client and Project Managers to ensure training and curriculum is moving in
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accordance with contract deliverables and project timeline
Strong leadership skills with the ability to provide professional clinical problem solving techniques.
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Provides education for clients, members, and physicians, including one-on-one physician visits
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and implementation of educational programs.
Identified, expedited, and resolved issues concerning the application and workflow relationship.
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Analyzed clinical workflows and recommended ideas and procedures for workflow enhancement
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and customization of PPMS and EHR
Implemented PPMS and EHR to multi-specialty clinics with client and end user satisfaction.
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Skilled in analyzing and increasing efficiency in practice operations, patient work-flow, and
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customization of application per clinic.
Participates in client meetings, as needed, and coordinates implementations of clinical
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projects/programs.
Worked with IT, analysts, physicians, and practice staff to facilitate and enhance the clinical
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application.
Created training materials for clients and end-users to enhance and effectively train their new or
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upgraded version of PPMS and EHR.
Well-versed on the Core Measure and Stimulus Set being delivered with 5.5 and maintains
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knowledge of “Meaningful Use” criteria, Stage 1 & 2 protocol in order to successfully implement
“Meaningful Use’ at each and every site.
Qualifications/Certifications
Project Management/ Strategic Planning/ Project Methodologies
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Excellent Oral and communication skills – Classroom training and public speaking
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Experience, ability to coordinate, hold meetings and leading others
Trainer/Instructor /Go-Live Expert
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HIPPA Certification for I.T. Professionals – Series of (7) on-line classes in compliance with the
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Department of Defense
Hands on Classroom Facilitator- Strong ability to explain technical concepts to a technical and
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non-technical audience.
Course Development-create training plans, document technical course materials, including
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manuals and exercises
Excellent analytical and critical thinking skill, self-motivated, multi-task, ability to prioritize projects,
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and high productivity
Bachelor of Arts in Speech Communication and Rhetorical Studies, Hofstra University,
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Hempstead NY
References
Susan Hogan – EHR Expert – 716-***-****
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Lenore Baugh – Project Manager – 404-***-****
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Contact this candidate