Tonea Gillane
**** * ****** ******, ********, AZ 85304 602-***-**** ************@*****.***
Education
BACHELOR OF SCIENCE IN TECHINICAL MANAGEMENT CURRENTLY ATTENDING DEVRY UNIVERSITY
Major: Health Services
Skills & Abilities
Microsoft Word / Excel / Power Point / Outlook 2013
Filing / Editing / Copying / Scanning
JDEdwards / AS400
Ten key by touch
Typing (50+ wpm)
Experience
Customer Relations Dona Delivers Catering & Rentals May 2009 – current
Process catering orders and coordinate deliveries with drivers
Follow up calls and marketing
Running front end of café and waitressing
Help with food prep in kitchen
Set up and help run catering events (corporate holiday parties, weddings, birthday parties, etc.)
RETENTION SPECIALIST CAMMARATA INSURANCE GROUP - ALLSTATE MAY 2011 – JULY 2012
Answered phones / filing for all office personnel
Processed payments
Gathered information for leads and provided assistance to the selling agent and staff
contracts administrator d.r. Horton homes October 2000 – march 2009
Processed purchase contract from point of sale to closing
Verified contract matched HOA and public report information
Verified signatures from all parties on contract and requested missing paperwork
Provided support to sales staff, including broker
Provided documents to lenders, title companies and realtors
Maintained lot files
Process earnest and additional monies to the accounting department / Mailed out refund check to cancelled buyers
Ran backlog reports for management once a month
Ran closing reports weekly for management and title company
Reviewed pre-audits supplied by title companies for accuracy
Reviewed lot file prior to closing for missing signatures and/or paperwork
Updated JDEdwards with closing dates on a daily basis
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