Parts Manager

***********@*****.***

Computer Skills

Proficient with inventory software including Reynolds and ADP.

Explorer and Microsoft office including excel and power point presentations.

Education

Bachelor’s in Business administration

Awards

Have been awarded twice!

Ford Motor Company Employee Excellence for outstanding performance. Exceeding sales objective and customer satisfaction.

Training

• Received Ford Parts Counter Master Certification.

• Received Ford Parts Management Master Certification.

• Received Ford Customer Relations Master Certification.

Experience

• Experience with Ford, Chrysler, Jeep, Dodge, Toyota and commercial Isuzu trucks

• Manage 50people (Parts & Service)

• Currently manage multiple stores

• Paid as a consultant for other dealership

• Currently co manage service department

• Experience with business-to-business sales including account development, pricing negotiations, customer retention and getting new accounts.

• Analyze complex material requirements and order accordingly.

• Review documents and resolve order delinquencies.

• Developed and created schedules for products and services.

• Implement and maintain process improvements by analyzing information.

• Have done bidding with state and county accounts.

• Interviewed, hired, trained, motivated and given performance and pay reviews.

• Handled employee issues, worked out action plans to resolve, and handled terminations.

• Set up a Yahoo and Google search engine account and advertised on parts forums that generate high concentrations of customers. I have enough internet experience that I feel comfortable in implementing an online presence from startup.

• Significantly reduced idle Capitol. (Currently at 0%)

• Monitor supplier capability, capacity, and business health.

• Develop departmental improvement plans and monitor progress.

• Integrate and coordinate internal and external customer requirements to establish document procurement requirements consistent with customer expectations.

• Consistently turned every parts department into a profitable operation.

Professional Experience

2010-current parts manager Harris Ford-Lincoln-Commercial Isuzu truck

Run two departments in different locations; co-manage service drive, increased sales $100,000 increased discounts earned by $60k per year!

Started online parts internet sales, management of Inventory, purchasing, employees, Accounts Receivable, advertising, Internet Sales, research and ordering of parts, supplies and materials, accounting, returns, posting, deliveries along with daily operations.

2006-2010 Marysville Ford

Marysville, WA

Parts Manager

Primary responsibilities included management of Inventory, purchasing, employees, Accounts Receivable, advertising, Internet Sales, research and ordering of parts, supplies and materials, accounting, returns, posting, along with daily operations.

2002-2006 Bonanza Auto Center (Formerly Willits Motors) Quincy, CA

Parts Manager (promoted in 2003)

Same accountabilities as above. This store sold two times then went out of business.

Parts Counterman

Primary responsibilities included the look up of parts, putting away inventory, cleaning, ordering supplies and parts, and shipping, receiving, loading and unloading freight off of trucks. I also helped in the repair shop doing oil changes and minor tune up items.

1994-2002 Chucks Custom Installations

Inventory technician/ Supply Analyzer

My primary responsibilities Included Inventory management, Logistics, Purchasing parts and hardware for jobs, product layout, shipping, installation, some manufacturing assembly as well as loading and unloading trucks.

References available upon request.

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