Laytoria Dynell Griffin
Apt 2D Cary, NC 27513
********.*********@*****.***
SUMMARY OF QUALIFICATIONS
Highly motivated and resourceful
Excellent oral and written communication skills
Troubleshooting, problem solving, and multitasking skills
Teachable
PROFESSIONAL EXPERIENCE
Cary Family Practice
Front Desk Receptionist/ Medical Assistant
Cary, NC
05/14 Present
• Welcome and greet patients and visitors in person. Answer a multi-line telephone.
• Register new patients in using Epic Software.
• Interview patients to obtain medical information history.
• Record patient vital signs weight and height.
• Show patients to examination room and prepare them for the physician.
• Explain treatments procedures, diets and physician instructions to patients.
• Perform EKG’s, INR’s, Urinalysis testing and lab work.
Phlebotomist/Donor Processor
Talecris
Raleigh, NC
08/11 - Present
• Perform vital checks including blood pressure, weight, temperature, and pulse
• Conduct pre-donation medical screening in accordance with established guidelines
• Determine hematocrit (HCT) and protein levels prior to visit donation.
• Evaluate the suitability of donors to undergo plasmapheresis prior to vein puncture
• Maintain accurate documentation of production records of donors
• Perform visual skin check prior to vein puncture in accordance to company and state guidelines
• Orientate, train, and evaluate new employees as directed by agency supervisor
Employment Specialist/Job Coach
RHA Howell
Raleigh, NC
06/10 -08/11
• Perform vital checks including blood pressure, weight, temperature, and pulse
• Worked one on one with adults with developmental disabilities achieve their career goals
• Helped clients establish financial stability by providing assistance with employability deficiencies
• Enhanced employability skills via mock interviews, problem solving, and improving
• Identified potential employment opportunities within community for clients
• Strengthened relationships towards people with disabilities and the community
• Assessed the job-readiness of individuals on a weekly basis
Income Maintenance Caseworker II
Department of Social Services
Durham, NC
12/03-04/08
• Managed a caseload of over 500 applicants from Durham County
• Determined program eligibility for food stamps and Medicaid according to agency guidelines
• Maintained proper proficiency rate intake and recertification records
• Verified client’s employment statuses and collateral references
• Scheduled routine appointments and recertification dates
• Promptly responded to client phone calls in a reasonable manor
EDUCATIONAL BACKGROUND
Certified Phlebotomist 12/09
JPD Research
Durham, NC
Certified Nursing Assistant 12/09
Durham Technical Community College
Durham, NC
References provided upon request