Customer Service Representative

SAMANTHA JOHNSON

**** **** *****, *** **, COLLEGE PARK, GA 30349

404-***-**** *****.*******.*********@*****.***

Objectives

To obtain a long term position with growth potential where my discipline, positive attitude, and

professionalism can be utilized.

Experience

Sales Ambassador and Replenisher

2008 – Present

The Coca Cola Company 121 Baker Street

Provide quality customer service.

Professionally handle customer orders and questions with courtesy and care.

Present an educated and enthusiastic face for the company.

Build and maintain relationships with customers.

Replenish sales floor with up to 2,000 units of merchandise a day.

Items organized and properly labeled for guests to shop efficiently.

Communicate effectively and appropriately with my team members.

Responsible for training new associates and help develop training procedures.

Certified Nursing Assistant 2012 – Present

Right at Home 1025 Old Roswell Road, Roswell, GA

Responsible for companionship and assistance with daily tasks.

Meal preparation.

Respite care.

Aid with grooming and bathing.

Housekeeping and laundry.

Accompany clients to appointments and errands.

Inbound Call Center Representative

January 2007 – February 2008

LiveOps Atlanta, GA

Responsible for providing prompt and courteous customer service.

Excellent data entry and order processing skills

Maintained customer information and reviewed current policies to ensure proper ordering.

Cashier/Customer Service Representative August 2005 – January 2007

Jo Ann Etc Pleasant Hill Road, Duluth, GA

Provide guest service that is prompt and courteous

Approached every guest with a positive attitude and willingness to help

Demonstrated ability to multi task.

Skills

Employee of the Month for September 2013.

Typing at 40 WPM.

Responsible, self motivated, and possess a high degree of professional integrity.

Education

Duluth High School

2005 Diploma

Covenant CNA School

2012 Certified Nursing Assistant

First aid certified.

CPR certified.

University of Phoenix

Present Obtaining Associates Degree in Healthcare Administration

References

References given upon request.

Contact this candidate