Customer Service High School

Michael W. Billingslea

**** *** ***** ***** ******, Texas 77396• 832-***-****

**.*******@*****.***

Auto, Diesel, & Industrial Technician

Highly motivated with proven ability to learn, create, implement, and maintain procedures in any

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environment

Possess the ability to handle heavy work assignments and meet time restricted deadlines

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Acquire the unique ability to effectively communicate on all levels of hierarchy

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Able to successfully work independently or as a team player

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Experience

W.T. Byler Company

15203 Lillja Road Houston, Texas 77060

Heavy Duty Diesel Technician 04/2013 – Present

Diagnose, troubleshoot, replace and repair heavy duty machinery i.e. Mustang CAT Bulldozers

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(D6N, D6R, D4), Hitachi Excavator (mini, 330, & 350 series), Caterpillar Mixers, John Deer

Bulldozers, Caterpillar front end loaders, Dynapac Compaters and rollers, Sakai compactors and

rollers

Collaborate with Foreman to ensure superior performance when executing these responsibilities

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Work and maintain a safe injury free work enviroment

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M & D Distributors

• 7902 FM 1960 Bypass West Humble, Texas 77338

Fuel Pump Technician 10/2012 – 04/2013

Responsible for rebuilding damaged or faulty heavy duty VE type diesel fuel pumps for Cummings,

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Caterpillar, and Bosch Manufacturers.

NCO (Advance Auto Parts)

• 5802 Aldine Bender Road Houston, TX 77032

Michael W. Billingslea

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Sales/Customer Service Rep. 10/2010 – 10/2012

Provided part information and assistance to customers

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Operated cash registers to conduct customer transactions

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Performed tests on batteries and alternators for all type of vehicles

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Responsible for maintaining and restocking store shelves with merchandise daily

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Assisted co workers with various assigned duties

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Provided excellent customer service to customer at all times

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Education

Universal Technical institute (UTI) Houston, Texas

Diploma Graduated 03/ 2012

Area of Focus:

Automotive Engines and Repair Power and Performance IA

Power and Performance II Fuel and Ignition Systems

Drivability & Emissions Automotive Powertrains

Automatic Transmissions Professional Applications

Advanced Diagnostic Systems Power and Performance IB

Brakes Climate Control

Electronic Fundamentals Electronic Technology

Automotive Undercar Professional Service Writing

Electronic Diagnostics Truck Brakes & Chassis

Diesel Engines Diesel Fuel Systems

Diesel Engine Accessories Hydraulic Applications

Truck Power Trains Transport Refrigeration

Truck Preventative Maintenance

Cypress Ridge High School Houston, Texas

Diploma General Studies Graduated 06/ 2010

Michael W. Billingslea

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Accreditations & Skills

EPA 609 Certification

Perfect Attendance Award (Cypress Ridge)

Bilingual English & Spanish

30 WPM Typing Skills

Windows 8.1

Microsoft Outlook, Word, Excel

Physical Security Training

Vehicle Safety & Maintenance Training

References

Available upon request

Contact this candidate