High School Technical Support
Resume:
Tushar Thakkar
*********@*****.***
Mount Prospect, IL 60056
TECHNICAL QUALIFICATIONS:
• Experienced working with VM-ware, vSphere.
• Proficient with Active Directory, Magic ticking system, and imaging computers with from a network.
• Firewall, IP Addressing, McAfee Anti-Virus, Wireshark, True Crypt, Threat Fire.
• Set up virtual MacOSX on personal Windows 7 machine.
• Experienced Webmaster & Developer working with state-of-the-art Web and Windows technologies.
• Performed creative and technical design, development and delivery of a website.
• Proficient with HTML, MS Office, and all Windows programs.
• Outstanding communication, organizational and project management skills.
• Experienced computer support troubleshooting all hardware and software related issues on PC.
Operating Systems
Microsoft, MacOSX, Linux, Windows XP, Windows 7, iOS, and Android.
Programming Experience
Java, HTML, PHP, C, C++, Assembly, SQL, and Perl.
TECHNOLOGY EXPERIENCE:
University of Illinois at Springfield
Springfield, IL
http://www.uis.edu/informationtechnologyservices/
Level 1 Technical Support 8/2013 to 5/2014
Springfield, IL
• Troubleshoot hardware and software related issues on PC computers and occasionally Mac computers.
• Install network and local printers.
• Resolve issues over the phone with students and faculty.
• Setting up email accounts on phones and tablets.
• Troubleshoot issues remotely using Bomgar.
Kaplan Inc.
Chicago, IL
IT Internship 7/2013 to 8/2013
Chicago, IL
• Troubleshoot any hardware or software related issues on PC computers.
• Install, remove, and replace hardware on laptop computers.
• Image computers from server.
• Deploy fresh equipment to new users.
• Set up video conference equipment in conference rooms for executives.
• Transfer all data over from one hard drive to another and retrieve as much data as possible from a corrupt
hard drive.
University of Illinois at Springfield
Springfield, IL
Web Editor 10/2010 to 5/2013
Springfield, IL
• In concert with the webmaster, orchestrated design, and develop The Journal.
• Designed and maintain on line publication of The Journal newspaper.
• Write articles and submit photographs for publication in The Journal about Technology.
EDUCATION
University of Illinois at Springfield, Springfield, IL (8/2010 to 5/2014)
BS: Computer Science with emphasis on Networking and Security
Harper College, Community College,Palatine, IL (8/2011)
Computer Support Technician Certificate
Rolling Meadows High School, Rolling Meadows, IL (8/2006 to 5/2010)
High School Diploma
Contact this candidate