Kesha West
***A Kendrick Ave SE, Atlanta, GA ****5 . 321-***-**** .
****.******@*****.***
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UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL
Bachelor of Art Degree in Humanities -Philosophy, Religion and Popular
Culture
JCPENNEY SUPPLY CHAIN- Human Resources -Talent Dept
Forest Park, GA
March 2013- June 2014 Recruiting Coordinator-VOLT /JCP Payroll Specialist
. Source supervisors, IT, loss prevention and finance candidates
. Pre-Screen and interview potential talent
. Partner with HR to compose job descriptions
. Utilize social media networks to build talent pool and recruit
. Coordinate and conduct new hire orientations and on-boarding
. Administer pre-employment drug testing, background screening and
physical fitness testing
. Debrief respective senior leaders, management and corporate on
interview results of senior management candidates
. Process weekly payroll for 155 associates
. Receive and review referrals for temporary associates to be admitted
into conversion orientations
. Maintain relationship with temp agencies
. Reconcile payroll with temp agencies
. Provide management with associate time and pay information and
discrepancies
. Assist associates in benefits enrollment information and comprehension
. Process and keep accurate records of FMLA, IR, Bereavement, PTO, LOA
etc.
RIGHT AT HOME: IN HOME CARE & ASSISTANCE
Covington, GA
2011- 2013 Staffing Coordinator
. Managed full life cycle recruiting process
. Interviewed potential home health aids and companions
. Assign and hire talent based on client needs and expectations
. Project manager of Diversity Fairs, Job Fairs and Health & Safety
Fairs
. Conducted background checks and drug screenings
. Post job ads to CareerBuilder and Monster
. Coordinate and Execute informational seminars with health care
professionals
. Inform Director and client of any scheduling discrepancies
. Ensure staffing practices are within state laws and company guidelines
. Scheduled and facilitate training classes for new staff as well as
existing staff scheduled for continued learning
. Recruit from local colleges and universities/coordinate job fairs
. Ensure all after hours phone calls from clients and staff are answered
via answering service or forwarded
. Acted as a liaison between staff, upper management and clients
. Assigned staff to clients based on experience and needs and clients
. Maintained employee and client files and helped process their
compensation
. Post job listings via social media, career builder, school career
sites etc
. Managed CNA schedules ensuring quality care services
SPRINT
Altamonte Spring, FL
2009-2010 Account Manager
. Recover accounts in jeopardy of termination through issue resolution
and account mitigation
. Work with IT, Finance and store management nationwide to resolve
account issues under unique circumstances
. Follow-up on accounts to ensure satisfaction on services and products
. Conduct Tier I IT troubleshooting on network and device issues
AUTOTRADER.COM & TRADER MAGAZINES
Orlando, FL
2006-2009 Private Party Support Representative
. Assist private sellers with ad and market placement on-line and in
magazine publications
. Suggest key words and photos in ad description to generate consumer
interest from target market
. Resolve all ad issues and diffuse business conflicts with displeased
customers
COMPUTER SKILLS
Advance Proficiency in Word, Excel, Outlook, Power Point, People Soft,
eRecruit,Taleo and ATS. Typing: 60wpm