Customer Service Sales

Henri Letort

** ****** ***** *** ************@*******.***

Toronto, Ontario Home Phone: 416-***-****

M6N3H3 Mobile Phone: 647-***-****

Objective

A sales/marketing agent, using the skill I acquired from my diploma in business marketing.

Employment History

Waiter 2010 - 2014

Le petite France

Toronto, Ontario

Sales associate 2008 - 2009

Footlocker Inc.

Toronto, Ontario

Sales associate 2007 - 2008

Blockbuster Video

Toronto, Ontario

Telemarketer 2007 - 2008

North Carolina Orchestra

Toronto, Ontario

Education

Ontario Secondary School Diploma 2006

West Toronto Collegiate

Toronto, Ontario

Business administration - Marketing 2014

George Brown College

Toronto, Ontario

Community Activities

Volunteer 20/06/2012 - 20/09/2012

Grant A Dream charity

Georgetown- Guyana

Skills Overview

Sales

•Increased house brand sales by 65% in three months’ time.

•Reach top ten sales associate in Canada in under one year of employment.

•Became youngest head closer for telemarketing firm at the age of 21.

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Leadership

•helped organize three events in a three months span

•Used project management skills to delegate and supervise three different groups of volunteers.

•Was offered Assistant manager position

•Have raised two kids while working and being enrolled in school.

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Customer service

•In three years employment as waiter never received a complaint about service

•Consistently shown tardiness and punctuality

•Increased customer satisfaction and traffic towards stores/ restaurants

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Highlights

I am an eager young man who works great in a team or independently, I have consistently shown great work ethic

and learn from those around me. I have great customer service skills, which also translate to great team building skills.

I am competitive which propels me to strive for excellence, yet I always put company goals ahead of my own. I fluent

in English moderate in French.

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