Front Desk Office
Resume:
Jennifer Garcia
Houston, Texas 77018
Summary of Qualifications: Knowledge of principles and processes for providing customer and personal
services. Knowledge of HIPPA rules and regulations. EClinical 10, Healthquest, Physician Link, Type 55
wpm. Microsoft Office Suite.
Work History
H.S. Kochar M.D., Houston, Texas
Front Desk
Handle multiple phone lines, patient check in and registration, patient scheduling, confirm appointments,
schedule follow up and missed appointments, verify referral when needed, handle financial transactions; co
pays and past due balances, handle fax inbox, handle all medical records in timely manner, create charts and
file, assist with all regular business office duties as needed.
Spring Branch Community Health Center Houston, Texas
Front Desk
Patient check in and out, patient registration, verify insurance; Chip, Medicaid, Commercial, collect co pays
when necessary, set up partial payments, collect proper documentation for patient eligibility for government
assistance programs, set up sliding scale fee for eligible patients. Assist in all front office duties as needed.
Medical Capital Recovery Inc.
Patient Advocate/ ER
Interview self pay patient in ER hospital setting. Collect documents required by state or government agency
to qualify. Set up appointments for patient with proper caseworker.
Assist in filling out all forms necessary. Meet proper deadlines. Keep daily log of patient visits and work
log.
Education
Texas State Technical College
Business Skills
Harlingen, Texas
References available upon request
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