Sales Representative Customer Service

BRETT W. ARNOLD

*** **** *** ****** #*, LONG BEACH, CA 90802

252-***-**** ********@*****.***

SUMMARY OF QUALIFICATIONS

Dedicated and results-oriented Manager focused on P&L. Skilled in turn-around

management. Well-respected leader, able to train and develop responsive teams.

Reputation for strong organizational and interpersonal skills. Dedication towards the

work with discipline and accountability. I'm a problem solver who can think on my feet,

remain calm under pressure, and produce positive results.

EDUCATION

2012 - 2014, Long Beach City College

Electrical design, solar, and underwater robotics

Paid 100% of tuition with various part-time positions.

1997, University of Florida, Gainesville

B.S. in Finance/Economics

Paid 100% of tuition with various part-time positions.

1 year internship with Merrill Lynch Senior Year

Lacrosse Team, Finance Club, and bike club

EXPERIENCE

Ambassador Motor Lodge, Jan 2011 - Aug 2011

Property Manager, managed property, meet with vendors, handled ordering, managed staff, and payroll. I

worked the front desk 5 - 6 day a week. Lived on-site, opened and closed.

Director of Marketing and Operations, Sales Representative

Nov. 1998–Jan. 2007, Hearing Masters, Inc., Jacksonville, Florida

Responsibilities included managing a full-service hearing health care business, acquiring new and existing

accounts, and developing a prison hearing screening program. Acted as account manager for more than 30

nursing homes and eight prisons.

Accomplishments

• Sold medical devices (hearing aids, assistive listening devices, and FM systems)

• Planned and conducted consumer seminars and product presentations at nursing homes and prisons

throughout the state

• Developed and implemented training program for physicians and nurses

Provided sales support, negotiated terms, closed sales, and wrote contracts

Recognized as sales representative of the month 23 times in a seven-year period

Sales Representative (Group Employee Services)

Aug. 1997– Oct. 1998, Merrill Lynch, Jacksonville, Florida

Managed and processed sales and provided support to clients for management stock option accounts and

employee stock purchase plans

Accomplishments

• Second out of more than 100 people to pass the Series 7 and 63

• Trained new employees on business and system operations

Received 5 GES Gems for outstanding customer service

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