Sales Customer Service
Resume:
Chad Streater
PO Box ***
Kellyville, Ok *****
************@******.***
Skilled Management and Sales Professional with vast experience, including:
Strategic planning in a variety of fast-paced environments.
Ability to problem-solve under stressful circumstances.
Eager to learn from superiors and peers alike, while paying close attention to detail.
Well-honed organizational skills.
Notable ability to lead others and coach them to achieve objectives.
Professional Experience
01/1989- World Publishing Company, Tulsa, OK, USA
Present (World Publishing Purchased by BH Media in March 2013)
Zone Manager 03/2003 to present
• Supervise 5-8 District Managers and 3-4 Assistant Managers.
• Correct customer service issues as necessary.
• Recruit, interview, train, counsel, motivate, and correct the District and Assistant
Managers, in all aspects of the position including how to handle independent contractors.
• Monitor sales production submitted by District and Assistant Managers.
• Evaluate and devise sales strategies.
• Rotate districts every 3 years to provide a new perspective to staff in those areas.
District Manager 08/1993 to 03/2003
• Supervised 10-14 contractors in the daily challenges of distributing products to customers in the
district.
• Corrected customer service issues as necessary.
• Recruited, screened, and trained contractors.
• Terminated contractors that failed to meet company standards.
• Made collection efforts on client accounts.
• Responsible for meeting a monthly sales goal. Never failed to obtain quota. Sales techniques
included telemarketing, sampling, and door to door sales.
• Responsible for over 180 square miles that includes 7 towns for distribution.
• Promoted to Zone Manager
Sales Manager 06/1990 to 08/1993
• Recruited, interviewed, trained and motivated sales people. Sales techniques included
telemarketing, sampling, and door to door sales.
• Contributed to sales planning and evaluated new strategies.
• Managed 5-8 individuals responsible for sales
• Promoted to District Manager
Assistant District Manager 01/1989 to 1990
• Assisted the District Manager in overseeing contractors.
• Obtained sales quota each month. Never failed to obtain quota. Sales techniques included
telemarketing, sampling, and door to door sales.
• Served as acting manager in the District Manager’s absence.
• Promoted to Sales Manager
5/2013 Crossmark
12/2013 Retail Merchandising Representative
Kraft Foods/ Mondelez
• Part-time sales representative.
• Visit 60-90 grocery and convenience stores on a monthly basis
• Maintain distribution of Kraft snack food products
• Develop rapport with store owners and managers
• Sell and cut in new products
6/1984 Ferret Corporation/ Streater Appraisals
5/1989 Real Estate Appraiser
• Performed inspections and completed appraisal forms
• Made sales calls to financial institutions to develop new clients.
• Testified in Federal Bankruptcy court, divorce courts, and estate matters.
6/1981 Moon Realty Tulsa
6/1984 Licensed Realtor
• Obtained my real estate sales associates license at age 18
• Listed, showed and sold properties
• Completed necessary paperwork, contracts and documentation
• Ordered inspections, and hired contractors
• Door knocked to obtain new leads
• Oklahoma Real Estate Associate License #69594 (obtained in 1985, inactive since 2001)
.
Education
Tulsa Community College 2000-2002
Psychology
Some Relevant Courses Include: Child Psychology, Developmental Psychology, and Real Estate
Practices and Principles
- Oklahoma State University 1980-1982
Pre-med
Some Relevant Courses Include: Philosophy, Honors Biology, and Psychology
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