Objectives
To better provide the necessary tools and experience making your clinic a
better place for all patients and staff
Skills
. Active Secret Security Clearance
. Trained in EPIC EMR software
. Proficient in Microsoft Office including: Word, Access, Excel, Outlook,
PowerPoint, and SharePoint
. AHA Certified Basic Life Support (BLS)- Expires Oct 2014
. Certified trainer within the United States Navy
. Lean Six Sigma qualified
Education
Medical Assistant Certification
. Certified via National Center for Competency Training- December 2013
Associates of Arts (Montgomery College- August 2010)
. Concentration in General Studies
Baccalaureate's Degree (American Military University Currently Enrolled)
. Exercise Science with a concentration in Pre-Med
Experience
Johns Hopkins Community Physicians
Medical Assistant (July 2013- Current)
. Roomed 30 Patients per day with very little lag time between patients
scheduled appointment and doctor entering room
. Triaging patients gathering all pertinent information to the chief
complaint of the patient for the doctor
. Obtained vital signs for patient to include manual blood pressure,
pulse, temp, height and weight, and respirations
. Gathering correct blood samples to send to lab in line with OSHA and
JHACO guidelines
. Performed EKG under doctors' orders minimizing office visits for the
patient
. Administered vaccinations and PPD tests
. Kept all logs within the clinic up to date and checked in a timely
fashion.
. Assist with minor in office procedures including: cyst excisions,
breast biopsies, irrigation and drainage of cysts, and wound changes
. Remove staples, sutures and packed dressings as needed without
supervision.
Koa Sports
Baseball Coach (April 2013-October 2013)
. Educated young athletes on the fundamentals of baseball and team
sportsmanship
. Created a fun environment for each child to excel in while enjoying
playing on a team
. Improved all aspects of each players abilities including hitting,
throwing, running and fielding
. Observed all players and placed them in positions they would excel in
while letting each player try new positions
Excel Fitness
After school program coach (April 2013-July 2013)
. Taught baseball and floor hockey to children in grades pre-k to 2nd
. Taught the fundamentals of each sport and encouraged the team aspect
. Enforced the principals of sportsmanship
Arlington Oral and Maxillofacial Surgery (Arlington, Va)
Office Manager (NOV 2012-March 2013)
. Managed all scheduling and patient records ensuring all patients were
notified prior to their appointment date what the fees for the schedule
procedures were.
. Networked with all referring general dentists to build trust and a
patient base
. for the office.
. Worked with the billing company to collect on all past due amounts
resulting in a reduction of half of the outstanding balances in the
office
. Verified all eligibility and benefits for all patients ensuring all
patients had coverage and had not met their maximum.
. Collected estimated balance due at the time of surgery resulting in
minimal lost profits for the office.
. Trained all staff in different aspects of oral surgery promoting a good
working environment.
NovaSURGICARE (McLean, VA)
Implant Coordinator (APR 2012-NOV 2012)
. Assisted Oral Surgeon with all oral surgery procedures including:
extractions of wisdom teeth, blepharoplasty's, rhinoplasty's,
biopsies, and irrigation and drainage procedures
. Coordinated with all general dentists to ensure completion of implant
crowns
. Ensured all implants were in stock and all components were available
when needed
. Kept accurate logs in an orderly fashion ensuring accuracy for all
implant placements
Braun Dermatology Associates (Washington, D.C.)
Medical Assistant (JAN 2012-APR 2012)
. Assisted physician with all dermatology procedures including: Moh's
Surgeries, biopsies, irrigation and drainages, and excisions
. Placed detailed notes in the Electronic Medical Records during patients
visits
. Cleaned and sterilized all instruments used during the daily clinic
procedures
. Placed all patients in rooms and took notes prior to physician entering
room to enable a better and more detailed office visit for patients
. Triaged all calls to the provider that I was working with each day
including: Prior authorizations, Rx Refills, Wound care, and basic
patient needs.
United States Navy
Front Line Supervisor (OCT 2008 - FEB 2012)
Navy Medicine Manpower, Personnel, Training and Education (Bethesda, MD)
. Supervised up to 6 people, working in demanding and stressful
situations
. Coordinated tasks, projects and daily schedules of clinic ensuring all
activities were completed within stringent deadlines
. Effectively managed clinical staff, increasing production 15% each year
for a 2 years
. Managed a quarterly budget of $30,000; saving the clinic approximately
$5,000/ quarter
. Held daily meetings to inform all staff of upcoming events and daily
operations for clinic operations and physician schedules
. Reported directly to clinical physician for all clinical operations
Surgical Technician (JAN 2008 - FEB 2012)
Navy Medicine Manpower, Personnel, Training and Education (Bethesda, MD)
. Lead Surgical Technician for department
. Trained and supervised three staff members in procedures, daily
routines and assisted in upgrading each staff members skills
. Directly assisted surgeon during surgeries
. Performed 5,000 Oral Surgery Procedures
. Evaluated 7,500 patients for Oral Surgery Care
. Scheduled 10,000 appointments for evaluation and follow-up appointments
. Select, sterilize, and prepare instruments and materials in the aseptic
environment necessary for surgery
. Gave patients pre-operative and post-operative instructions for care
. Provide nursing care, safety and support to patients before, during and
after surgeries
. Conducted all Medical Assistant duties while a Surgical Technician
Medical Assistant (JUN 2007 - FEB 2012)
Navy Medicine Manpower, Personnel, Training and Education (Bethesda, MD)
. Lead medical assistant for department
. Provided clinical care to patients including approved acute care
. Trained to provide moderate sedation and recover patients from surgery
. Proficient in Phlebotomy/Venipuncture
. Administered medication within guidelines set by the US Navy
. Competent in obtaining EKG's and other necessary labs
. Excellent in providing immunizations
. Efficient in obtaining patients Vital Signs
. Ordered Supplies for clinic; maintaining a budget of $30,000/ quarter
. Transcribed medical orders by physicians for nurses and patient records
. Wrote admission nursing notes
. Admitted, transferred, and discharged patients
. Assisted with physical examinations and basic clinical assessments
. Collection of different types of specimens including but not limited
to: blood, anaerobic and aerobic cultures, soft tissue, and urine
samples
. Input and maintain computer medical records
. Maintained basic mechanical equipment in clinic
. Organized and maintained medical journals, logs and health records
. Perform elementary laboratory procedures, such as urinalysis, blood
count, and preparation of smears
. Performed maintenance on over 10,000 valves and pieces of equipment