JOHN A. WHITMAN 330-***-****
*** ********* ****** ************@*****.*** Akron, Ohio 44313
PROFILE
Successful business owner for over 20 years in the area of construction material distribution.
Results-driven, high-achieving Manager with proven success building trusting relationships;
increasing new, repeat, and referral business for distributors at multiple sites throughout
Ohio, generating as much as $10M annually.
Hire, train, manage, and motivate effective teams meeting and surpassing sales goals, quality
operations, and customer satisfaction / retention goals.
Capture business from competitors by leading teams providing quality products, timely
deliveries, and fast, friendly, value added service and support.
Communicate effectively and serve as liaison with company, supplier, and customer
personnel.
CORE COMPETENCIES
General Management Staff Development / Training / Team Building
Consultative, Solutions Based Sales Decision Influencing / Consensus Building
New Business Development Customer Satisfaction / Retention
Account Management Problem Identification / Solving
EXPERIENCE
Ray Bertolini Trucking Company / Frank W. Madden Trucking Company 2008 – 2013
Akron, Ohio
Sales and Customer Relations of Aggregate Material Sales & Long Distance Flatbed Shipping
Tracked, on a daily basis, bid opportunities through the local builders exchange job
postings as well as bid requests, and direct contact with customers
Worked with management to produce job quotations that were then submitted to
customers. Once the project was bid, followed the job process thru contract award in an
attempt to secure the quoted sale
Developed key account activities with specific customers to promote and sell Bertolini
value added services in assisting customers to secure work
Maintained existing Madden Trucking customer relationships by monitoring pricing
levels and performance levels on a daily basis. This was vitally important as the pricing
of commodity freight changed as reflected by the price of fuel and or brokered loads
posted on the internet
Maintained a daily routine of customer contact, exchanging information about the
market place and improving our service and procedures
JOHN A. WHITMAN 330-***-****
257 Hollywood Avenue ************@*****.*** Akron, Ohio
44313
(Page 2)
Wholesale Builders Supply 2006 - 2008
Akron, Ohio
Field Sales Representative
Developed $1+M National Account Program with Travel Centers of America, providing
specifications for acoustical ceiling upgrades and replacements at 200+ locations
nationwide for Wholesale Builder Supply
Grew Wholesale Builder Supply sales from zero to $350K monthly in 1 year
Increased sales by converting from company-driven order entry to customer-focused
sales approach, and using consultative, solutions-based, relationship, and suggestive
selling techniques
Facilities Branch Manager 2006 - 2007
Recruited to manage startup Akron branch of Wholesale Builder Supply (leading
distributor of commercial and residential architectural finish products, acoustical c eiling
systems, drywall, insulation, lumber, and metal studs) in Summit, Stark, Portage, and
Medina counties, with team of 8, including inside sales reps, drivers, field crew and
administrative assistants
Facilitated development of Job Follow-Up System for entire Ohio sales group, boosting
customer satisfaction / retention and increasing sales
Provided solutions for architects and promoted manufacturers’ products, including
product applications for acoustical ceilings for specific needs (open office with cubicles,
specialty clean room ceiling requirements, and noise reverberation / sound control)
NAI Cummins Commercial Real Estate 2004 - 2006
Akron, Ohio
Sales representative
Acted as an intermediary in negotiations between buyers and sellers and presented
purchase offers to sellers for consideration
Advised clients on market conditions, prices, mortgages, legal requirements and related
matters
Prepared documents such as representation contracts, purchase agreements and
closing statements
Cisco Distributors 1985 – 2004
Akron, Ohio
Owner
Directed team securing and retaining 400+ accounts in Northeast Ohio, and managed key
accounts for CISCO Distributors, including:
Acme Arsena Construction Central Flooring and Acoustic Prestige Interiors
Canton Floors Competitive Interiors Southeast Construction
Orchestrated expansion from 1-3 branches with 15 employees in Cleveland, Akron, and
Canton, Ohio, and deliveries in 18 Northeast Ohio counties.
Secured new and retained existing accounts by offering next day deliveries when
competitors offered 2-3 day deliveries.
Developed and maintained business relationships with manufacturers and suppliers and
their agents to promote and specify products on a daily basis.
Gained competitive edge quickly by providing value added service and support, quality
products, and competitive pricing while maintaining gross profit margins; and capturing
55% market share of the suspended acoustical ceiling market in northeast Ohio.
Built confidence and trust, established best practices in service standards, and achieved
repeat and referral sales.
Collaborated with manufacturer architectural representatives to promote and to
provide information to meet LEED (Green) specification requirem ents.
EDUCATION
The University Of Akron, Ohio Business Administration
Xerox Corporation Akron, Ohio Sales Program
Referrals upon request