Customer Service Marketing
Resume:
Michelle Bardlett
North Las Vegas NV 89032
*****************@*****.***
Objective:
I am looking to secure steady employment with a
company in which I can share my abilities and experience.
I am seeking long term employment with a company I can retire from.
Profile
I come with over 15 years experience in the tax credit field
Solid background in Retail Sales, Management, Apartment leasing and
Marketing, with strong emphasis in Tax credit, resident
management. Consistently exceed customer service
expectations, I am assertive, Persuasive and systematic.
Experienced in handling resident issues.
Skilled in rent roll standardized policies and procedures.
Education
Housing Quality Standard (HQS) Certification, Nan Mc Kay University
Public Housing Eligibility Specialist Nan Mc Kay University
Lead Base Paint Specialist Certification U.S EPA (OSHA)
Microbial Abatement Environmental health agency
Low income Tax Credit compliance Training
Trained in Conflict Resolution
Trained in Landlord /Tenant disputes
Chief Steward (S.E.I.U Local 1107)
Career History
November 2013 to present
The Siegel Group
As generalManager I ran the daily operations of the entire property
cash sheets, down roomlist, rent roll, cash log, revenue tracking, marketing,
advertising, events planner, rent collecions, resident retention, evictions, and
more.
I dealt with all vendors, I am proficient with excel, word, social media,
publisher.
May 2013 to November 2012 unable towork due to illness
Stout Management
July 11, 2011 May 2012
Very strong background in tax credit, compliance, leasing, marketing,
customer service. Currently working with onesite
Con Am Property management 04/2008 to 11/2008
MRI, handle daily community activity, collect rents, strong leasing.
Fore Property Company 12/08 to Present
Yardi, strong leasing skills, daily functions of the apartment
community,strong Marketing Activities coordinator, Coordinated and
responded to complex resident
issues, Delinquency retrieval
Published Author ( Author House publishing)
Author House publishing Company /Pen Name M.L. Webb
MsTransport 03/2006 to 02/2008
Manage day to day operations for transportation services.
Record keeping, accounts payable and
accounts receivable, hiring, dispatch, data entry, client
contracts,Marketing
B & W Beauty Connections 09/2006 to 10/2007
Buyer, accounting, Sales, marketing, collections, review credit
applications,Marketing
Independent business plan and resume writer 09/2006 to Preset
Southwest Management Housing Corporation Austin Texas 06/2004 to
06/2006
Assistant Community Manager
Leasing,Marketing, Resident recertification’s,
Coordinated and responded to complex resident issues and
requests, Resident accounting/rent roll/onesite.
Which included rent collections, Delinquency retrieval,
Conducted professional pre/post, and interim interviews.
Experienced in all facets of Sure Deposits Provided
Excellent Customer Service Conflict Resolution Landlord Tenant issues
accounting
BG Personnel Austin Texas 05/2004 to 06/2004
Leasing/ management worked at several
different properties in all areas of leasing and management.
North Las Vegas Housing Authority Las Vegas NV 12/98 to 04/2004
Housing/Section 8 Specialist/ Inspector
Pre, final and interim interviews Rent calculations (SB
Client) Provided Excellent Customer Service Conflict
Resolution Landlord Tenant issues Fraud complaints Unit
inspections Accounting Implement Policies and Procedures
Reference:
Joni Lynch Hope Counseling of Las Vegas 702-***-****
Eddie Fountain Stout Management company
Mike Waller M.R. Bookkeeping and Tax Service 702-***-****
**********@***.***
Darren McCoy Clark County School District 702-***-**** ******@***.***
Volunteer
Committed 100 men helping boys 12 years 06/1992 to 10/2004
Family counseling, activities director, board member, instructor
Contact this candidate