customer service

Garcia Ronnabel Pineda

Phase ** Blk ** Lot ** Wellington Place, Mary Cris

Compound, Pasong Camachille II,

General Trias Cavite.

090*-****-***

*********.******@*****.***

Objective: To seek a career in a progressive organization where I can enhance my knowledge and skills

and effectively contribute my learning’s in Hospitality industry.

Skills:

Computer Literate: MS Office, Graphics, Modeling template and Multimedia

Applications (Movie Maker, and Google SketchUp 8), and the Internet.

Cooking and Baking

Educational Attainment: Year Graduated

Tertiary STI College Dasmariñas April

2013

Guevarra St. Dasmariñas Cavite

Bachelor in Hotel and Restaurant Management

ABE International College of business and accountancy 2010

Diploma in Hotel and Restaurant Management

Secondary Holy Cross College 2007

Sta Lucia, Sta Ana Pampanga

Primary Sta Ana Central School

2003

Sta Lucia Pampanga

Work Experiences: Date/Year started and ended

• The Coffee Bean and Tea Leaf June 13, 2013 to June 07 2014

Back of the House

(Making gourmet products, mis en place, organizing

and inventory of products etc.)

• Tagaytay Country Hotel Feb 3, 2012 to April 23, 2012

Front Office Personnel (OJT)

(Telephone call handling, Reservation and Booking

Guest, Outbound and Inbound Telephone Answering)

• The Windy Ridge Hotel April 5, 2011 to April 24,2011

Housekeeper and Food Attendant (OJT)

(Handling guest requests and assisting in functions

halls; attending in food preparation in the kitchen;

and assisting in guest room and public area cleaning

operations).

• Supervalue, Inc. March 24, 2010 to May 12, 2010

Salesclerk

(Filing and selling fresh products, maintaining right

temperature of chillers (for frozen goods) and

Gram/weigh (for perishables), and Checking BO)

• The French Baker August 26, 2009 to February 07, 2010

Cashier

(Handling cash register (POS), reflenish breads etc.

Awards/ Achievements: Year Completed:

• WOW AWARD CBTL Glorietta Jan- Feb 2014

• National Certificate II in Commercial Cooking June 2012

• Plates & Palates: ALL in Place Jan 2011

STI Cluster 2nd placer

Seminars/ Trainings Attended: Year Participated

• Integrated Hotel and Restaurant Operation with May 14-18, 2013

Basic Hygiene and sanitation

Le Mise En Place Training Center for Hotel and Cruiseship Services

• GSM Blue Mixology Seminar November 29, 2012

STI College-Dasmariñas; Zone I, Dasmariñas City

• Fruit, Vegetable and Ice Carving January 2012

Food Service Trends and Customer Relations Seminar January 2008

Conducted by: Mr. Christopher Cruz

F&B Room Service Captain (Renaissance Makati city Hotel Manila)

• Cardio Pulmonary Resuscitation & AED August 2007

Conducted by: C.H.E.E.R.S., Inc.

Personal Information:

Birth date: Nov. 07 1991 Religion: Iglesia Ni Cristo

Place of Birth: San Fernando Pampanga Age: 22

Weight: 126 lbs. Height: 5'5"

Father: Efren R. Garcia Mother: Divina Garcia

Character References: Position and Contact no.

o Mr. Jerwin Alejandro Team leader, Accounting Analyst / 092********

ACS of the Philippines

o Mr. Michael Geron STI Coordinator /+639*********

STI College Dasmariñas

Ms. Maria Felina Poyaoan

o

CBTL Glorietta

Shift Supervisor / 091********

I hereby certify that the above information is true to the best of my knowledge and belief.

Ronnabel P. Garcia

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